THE OUTREACH GAP
Your Action Network List Is Ready. Your Phone Bank Starts in Two Hours. The Export Isn’t Done Yet.
Most Action Network programs can identify every member who needs a call before a contract vote or strike authorization. The bottleneck isn’t the list, it’s the two to four hours your coordinator spends turning that list into something your phone banking software can actually use.
Book a 30-Minute AN Integration Call
The AN → Phone Bank Handoff Fails In Three Places. Here's Where Your Members Fall Through.
Your political phone banking shift starts at 6pm. Your list export finishes at 8.
Your Problem
Action Network report exports are not instant. Depending on your list size, filters, and what else is running on your AN account, a clean export can take anywhere from 45 minutes to two hours. Then it needs to be formatted, de-duped, and imported into your phone bank software. By the time volunteers sit down, a chunk of your list is already stale, and your coordinator is still at their desk instead of running the shift.
The Fix
CallHub’s native Action Network integration connects directly to your AN reports and tags. You select the report once. CallHub reads it live. When a member’s status changes in AN, they donate, they opt out, they RSVP, and that change is reflected in CallHub’s virtual phone bank queue within minutes. No export. No formatting. No import.
What You Get
- Phone banking shifts that start on time because the list is always current
- Coordinators running the program, not the spreadsheet
- Zero formatting errors from manual export/import cycles
Your peer to peer texting campaigns aren't writing results back into Action Network. Your calling team doesn't know.
Your Problem
When a member replies to a peer to peer texting campaign, “Yes, I’ll be there,” “I already voted,” or “Take me off your list,” that response lives in your texting platform. It does not automatically update their Action Network record. So when your phone bank team pulls a list the next morning, they are dialing people who already responded, already opted out, or already committed. That is not just wasted time. For opt-outs, it is a compliance problem.
The Fix
CallHub writes outcomes back into Action Network automatically. Every call disposition reached, left voicemail, not home, or refused becomes an AN tag on that contact’s record. Every political peer to peer texting response triggers the same. Your AN record reflects what actually happened in the field, in real time, without a post-campaign reconciliation session.
What You Get
- AN contact records updated within minutes of each interaction
- Opt-outs suppressed across all channels immediately — not after reconciliation
- Tighter targeting on every follow-up wave because AN data is current
Your phone bank and peer to peer texting for GOTV share a contact list in theory. Not in practice.
Your Problem
Your phone banking team exported AN this morning. Your peer to peer texting for GOTV team exported AN last night. Same universe, different snapshots. A member who donated this afternoon is in both queues. A steward who replied to a text at noon is getting a call tonight. You run two programs with two lists and no shared contact state, which means double-contacts are not a mistake. They are the default outcome of your current setup.
The Fix
One Action Network sync drives every CallHub channel. Phone banking, peer to peer texting campaigns, and mass texts all draw from the same live contact layer. When a contact’s status changes in AN, that change is visible to every active campaign within minutes. A donation suppresses them from the phone bank queue. A text reply flags them for a different follow-up sequence. No manual coordination required.
What You Get
- A single AN sync replaces separate exports for each channel
- Contact state shared across phone banking and peer to peer texting in real time
- Clear attribution: which combination of texts and calls drove each commitment
What You’ll Accomplish With CallHub
0
CSV Exports Required Once CallHub’s AN Sync is Active
300+
Staff Hours Saved on List Management
< 5 Min
Average Time to Launch a CallHub Phone Bank or Peer to Peer Texting Campaign
No Surprise Fees. Here’s Exactly What It Costs for Every Channel Your Political Campaign Management Needs.
CallHub is credit-based. You buy what you need. Here are the standard rates:
CALLING
$0.045
/dial
TEXTING
$0.019
/SMS segment*
MMS
$0.048
/MMS message
VOICE BROADCAST
$0.046
/min
What Union and Organizing Leaders Say
In the three years I’ve used CallHub, I have seen your company grow. The tech support people were always prompt, and I know that if I send a request, as soon as your office opens, I will get a reply.
We can make calls at about 5x the rate that we would with a manual dialer, getting through a list of 100 calls in just over an hour. This has been a huge capacity saver in our organization.
A lot of our folks are volunteers, a lot of them are retired, they are often anxious with technology … It’s empowering for volunteers who don’t see themselves as very tech-savvy to be able to pick CallHub and a new program and just use it!”
Frequently Asked Questions
1. How long does it take to connect CallHub to our Action Network account?
The initial AN integration setup takes under 30 minutes. You authorize the connection, select which AN reports and tags CallHub can read, and configure what data writes back. Most locals are running their first CallHub phone bank or peer to peer texting campaign off a live AN report the same day they connect. The integration call we offer walks you through this setup in real time.
2. We use specific AN report filters to segment our universe. Does CallHub respect those?
Yes. CallHub reads the AN report, as filtered, it does not pull the full database. If your report is filtered to dues-paying members in a specific chapter who attended the last two meetings, that’s the exact universe CallHub works from. You manage your targeting logic in AN the same way you always have; CallHub’s phone banking software and peer to peer texting platform execute against it.
3. What call outcomes and peer to peer texting responses actually write back into Action Network?
Every CallHub call disposition reached, not home, left voicemail, refused, disconnected writes back as an AN tag or contact activity on the member’s record. Peer to peer texting responses can also trigger AN tag updates: a “Yes” reply tags the contact as committed, a “Stop” triggers immediate opt-out across all CallHub channels, and updates the AN record. You configure exactly which outcomes map to which AN tags during setup.
4. Our local has fewer than 1,000 members. Is CallHub cost-effective at that scale?
For a local under 1,000 members running two campaign cycles per year, you’re looking at a few hundred dollars in phone banking and peer to peer texting credits — often less than the staff time currently spent on list management. CallHub has no minimum monthly commitment for credit-based accounts. You pay for what you send. The integration call we offer will help you size this against your actual program.
5. How does CallHub handle opt-outs across phone banking and peer to peer texting campaigns?
An opt-out in any CallHub channel phone bank call refusal, peer to peer texting STOP reply, or email unsubscribe suppresses that contact across all active campaigns immediately. That suppression also writes back into Action Network as a tag, so your next export from AN already reflects the opt-out. This is how CallHub closes the compliance gap that exists when opt-outs in your phone banking software don’t propagate to your peer to peer texting platform.
6. We also run door to door canvassing alongside our phone banking and peer to peer texting programs. How does CallHub fit into that?
CallHub focuses on phone banking and peer to peer texting — it is not door to door canvassing software. For programs running both, CallHub works alongside your canvassing software by sharing the same Action Network contact layer. A contact who answers the door and commits gets tagged in AN; that tag suppresses them from your phone bank queue automatically. You do not need to rebuild your canvassing workflow — you just need the phone banking and peer to peer texting side to read the same current data that your canvassing software writes back.
7. Is CallHub a full election campaign management software platform, or just a dialer and texting tool?
CallHub is a unified outreach platform purpose-built for phone banking, peer to peer texting campaigns, mass texting, email, and voice broadcasting. It is not a full political campaign management software suite (it does not manage candidate data, FEC filing, or volunteer scheduling). What it does handle better than any standalone phone bank software or peer to peer texting platform is executing high-volume outreach, capturing structured responses, and feeding every result back into the CRM your election campaign management depends on. For teams running Action Network as their campaign management layer, CallHub is the execution engine that AN was never designed to be.
Every Campaign Cycle You Run a Manual Export Is Another Cycle Where Your Coordinators Spend 4 Hours on Logistics Instead of Organizing.
At 20,000 contacts, one minute of list management friction per contact is over 300 staff hours consumed at the campaign’s most critical stretch. That is time your phone banking team is not spending on member conversations, your peer to peer texting campaigns are not reaching their universe, and your political campaign management is running blind on stale data.
The integration call is 30 minutes. You’ll leave with a clear migration plan, whether you move forward with CallHub or not.