The cloud-based call center platform trusted by political campaigns across the U.S.
4,000 Mail Ballots Sitting in Kitchen Drawers. Your Return Deadline Is in 9 Days. Your Phone Bank Can’t Get Through the List.
An unreturned ballot isn’t an undecided voter; it’s a confirmed supporter who just needs a reminder call. But your current outbound call center software tops out at 200 dials per shift, and half of those hit voicemail. CallHub’s predictive dialer connects your volunteers to live voters only, covering 3X more of your list per hour while syncing every disposition back to NGP VAN in real time. STIR/SHAKEN verified. Unlimited agent seats. Pay only per dial.
Book a 30-Minute Strategy Call
30-minute session. No commitment required.
Three Things That Break When Your GOTV Phone Bank Can’t Keep Up
Your Supporters Already Voted for You. They Just Haven’t Mailed It In Yet. Here’s How to Close That Gap.
A missed ballot return deadline doesn’t mean a voter switched sides. It means your outbound call center solution couldn’t reach them in time. These are the three operational failures that lead to unreturned ballots and how CallHub’s cloud call center solutions reverse each one.
Your Phone Bank Tops Out at a Fraction of the List.
Your Problem
You have 12,000 voters with outstanding ballots and 9 days left. Your current call centre calling software dials one number at a time. Volunteers spend 60% of each shift listening to rings, busy signals, and answering machines. At this pace, you’ll reach maybe 3,000 voters before the deadline. The other 9,000 never get a reminder.
The Fix
A Predictive Dialer That Skips the Dead Air. Answering Machine Detection That Protects Volunteer Time. CallHub’s outbound call center dialer dials multiple numbers simultaneously and connects agents only when a live person answers. Answering machine detection automatically drops a pre-recorded voicemail and moves on, so your volunteers never hear a beep. The enterprise call center solution keeps agents in live conversations for 45+ minutes per hour instead of 15.
What You Get
3X More Live Conversations Per Shift. Full List Coverage Before the Deadline. Campaigns using CallHub’s predictive dialer report covering their voter file 3X faster than manual dialing systems. Your 30 volunteers can realistically reach 12,000+ voters in a week, not a month.
Your Call Results Live in a Silo. Your Voter File Has No Idea Who You Reached.
Your Problem
Your GOTV team runs three phone bank shifts. Volunteers log dispositions in the dialer. But the data doesn’t flow back to NGP VAN—so your field director is reconciling CSVs at midnight to figure out who still needs a second touch. That’s not a cloud-based call center solution. That’s a spreadsheet with a phone attached.
The Fix
Native NGP VAN Integration. Dispositions, Tags, and Survey Responses Sync Automatically. CallHub’s call center software outbound connects directly to NGP VAN. Every call disposition “ballot returned,” “needs drop-off ride,” “wrong number” flows back as a tag or survey response. Branching scripts let volunteers capture ballot status with conditional logic, and it all lands in VAN the moment the call ends.
What You Get
A Live Ballot Return Scoreboard Inside NGP VAN. Your field director opens VAN in the morning and sees exactly how many voters confirmed their ballots have been returned, how many need a follow-up, and how many are unreachable. No CSV exports. No midnight reconciliation. One platform, complete picture.
Your Calls Are Getting Screened. Voters See “Spam Likely” and Never Pick Up.
Your Problem
You’re dialing thousands of voters, but your answer rates are dropping. Carriers flag high-volume calling numbers as potential spam. Your cloud call centre software doesn’t verify caller identity. Every screened call is a voter who needed a reminder and didn’t get one.
The Fix
STIR/SHAKEN Verified Calling. Spam Label Shield. Dynamic Caller ID. CallHub’s cloud-based call centre software supports full STIR/SHAKEN call authentication, which verifies your caller identity to carriers and prevents spam labeling. The Spam Label Shield actively monitors and protects your outbound numbers. Dynamic Caller ID displays a local number matching the voter’s area code, so your GOTV call looks like a neighbor, not a robocall.
What You Get
Verified Caller ID on Every Dial. Higher Answer Rates When It Matters Most. Campaigns using STIR/SHAKEN-verified calling report significantly higher answer rates than unverified numbers. In a GOTV ballot return push, that difference translates directly to returned ballots.
What Ballot Return Outreach Actually Looks Like with CallHub
3x
Faster List Coverage
45+ Min/Hr
Agent Talk Time
$0.045
Per Dial
Real-Time
NGP VAN Sync
No Per-Seat Fees. No Monthly Subscription. Here’s Exactly What a GOTV Ballot Return Push Costs.
You’re 9 days out from a ballot return deadline. The last thing you need is a vendor contract negotiation. Here’s our full cost structure before you ever talk to sales.
CALLING
$0.045
/dial
TEXTING
$0.019
/SMS segment*
MMS
$0.048
/MMS message
VOICE BROADCAST
$0.046
/min
Winning Stories from Real Campaigns
We couldn’t have hit our goals without CallHub. When other platforms were struggling, CallHub was a trusted partner who could easily scale up quickly when needed. Even more, CallHub could handle our small program needs across all channels; from texting 5 people to calling 5 million, we could trust CallHub.
Cost is one. We also really liked the user friendliness of CallHub on the agent side. We had consistent feedback from all kinds of volunteers of all ages and all abilities across the country that it was just really easy to use.
CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.
The Questions You’re Asking Before You Click That CTA
1. We already have a phone bank set up in NGP VAN. Can we add CallHub without disrupting it?
Yes, and you don’t have to migrate anything. CallHub connects directly to your existing NGP VAN instance. Your voter lists, survey questions, and activist codes stay exactly where they are. CallHub simply becomes the outbound call center software that dials faster and syncs results back to VAN automatically. Your volunteers will see the same scripts and survey fields they’re used to.
2. How fast can we actually be making calls? Our deadline is in 9 days.
Typical onboarding takes 5 business days from signup to first dial. That includes NGP VAN connection, STIR/SHAKEN verification, and volunteer training. For GOTV-specific timelines, we’ll map out your call capacity during the strategy call, so you know exactly how many voters you can reach before your deadline.
3. Our volunteers aren’t technical. How complicated is this for them?
Volunteers log in to a web browser or download the mobile app (iOS and Android). They see a script, the voter’s name, and a start button. The cloud call center solutions handle the dialing, answering machine detection, and call routing behind the scenes. Volunteers just talk and log responses. Average training time: 10 minutes.
4. Is this TCPA-compliant for political calling?
CallHub’s call center platform is built for political and advocacy calling. The predictive dialer complies with TCPA requirements for political calls. STIR/SHAKEN authentication ensures your caller identity is verified by carriers. And the platform automatically respects Do Not Call lists loaded from your voter file. We’ll walk through your specific compliance setup during the strategy call.
5. What if we only need this for the final 10 days of the campaign?
That’s exactly the use case CallHub is built for. Pay-as-you-go pricing means you only pay for the dials you make. No monthly commitment. No annual contract. When your GOTV push is over, you stop dialing and stop paying. If you need the cloud-based call center platform again for a runoff, a primary, or a future cycle, your account and NGP VAN integration are ready to go.
Every Day You Don’t Call Is a Ballot That Doesn’t Come Back.
Your supporters have already marked their choice. They filled out the ballot. They just haven’t dropped it off yet. The cloud call center solutions exist to close that gap: a predictive dialer that covers your full list, a VAN integration that tracks every response, and STIR/SHAKEN verification that ensures voters actually answer. The return deadline won’t wait. Your outreach shouldn’t either.
No commitment. No pitch.