A Single Communication Platform to Build Relationships
Reach your contacts with CallHub’s reliable calling and texting tools.
Have personalized conversations at scale with feature rich solutions that have helped millions.
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Run efficient calling campaigns
Call Center
Outbound call center software to make and receive calls. Choose from multiple dialers for every need. Unlimited agent seats.
Personalized and scalable texting
Peer to Peer Texting
Engage in 1:1 conversations over SMS. Talk to 100s of contacts at once with custom & templated responses.
Relay voice messages instantly
Voice Broadcast
Reach hundreds of contacts within minutes. Deliver messages to your audience instantly over a call.
Ensure your message is read
Mass Texting
Broadcast texts to your contacts in minutes. Enhance them with images, videos, & pdfs to improve engagement.
Automate list building
SMS Opt-in
Build your database by getting people to opt-in. Set up automated text responses to collect data without manual intervention.
Have personalized conversations
Outbound Call Center
Run automated calling campaigns. Add surveys to your campaign and make sure every call by an agent is recorded, monitored and saved. Automatically detect answering machines. Unlimited number of agent seats.
- Increase agent productivity with automated dialers.
- Personalize conversations with contact data.
- Collect contact data on calls.
Automated Dialing
Choose between our automated dialers (Predictive Dialer, Power Dialer, or Auto Dialer) to run fast and reliable calling campaigns.
FastClick Dialer
Our proprietary manual dialer allows you to call cell phones fast while staying compliant with TCPA regulations.
Text from Call Center
Allow call center agents to send followup texts to contacts from your calling campaigns with text from call center.
Live Call Monitoring
Make sure agents are following your quality standards with live call monitoring.
Listen to phone calls made by your agents in real-time.
Dynamic CallerID
Maintain a local presence for your calls, no matter where you’re calling from. Improve engagement and pickup rates by upto 20% on your calling campaign.
Schedule Callbacks
Don’t miss out on busy contacts. Calling agents can schedule a call back for contacts that are busy, but would like to be contacted at a future time.
Peer-to-Peer Texting
Engage in one-to-one conversations with hundreds of contacts at a time using peer to peer text messages. Collect event RSVPs, carry out surveys, and resolve queries.
- Fast responses with text templates
- 6x engagement with MMS
- Send custom responses to unique queries
Text Templates
Create text message templates for your agents for your peer-to-peer campaigns. Save time replying to contacts.
Surveys
Collect data through peer-to-peer texting surveys. Agents can save answers from contacts using survey forms.
Supports 10DLC A2P
Rent 10DLC numbers from CallHub, with a quick and easy registration process.
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Reach all your contacts, at once
Voice Broadcast
Reach a large number of people in the shortest time. Send voice messages to mobile phones and landlines.
- Send personalized voice broadcasts to all contacts at once
- Convert text to speech
- Transfer live calls to an agent with press-1
Stay compliant get higher answer rates
You can use CallHub to combat spoofed robocalls with STIR/SHAKEN. Verify your number to get the “Caller Verified” badge.
Transfer calls to agents at the press of a button
Use Press-1 campaigns to get live leads. Set up multiple transfer options (0-9). Transfer calls to an agent or allow the caller to leave a message.
Get transcripts of messages left for you
Let contacts leave a voicemail and we’ll email the text transcript to you, along with the audio of the voicemail for you to review later.
Retry unanswered calls
Redial unanswered calls automatically by using the retry feature. Get better success rates by making sure contacts receive your message
Type out your voice message
Convert text to audio for Voice Broadcast campaigns.
You have the option to use our text to speech engine, record audio or upload your own audio files.
Personalize the voice messages
Use merge tags to personalize the message with the text-to-speech option. Choose from the list of tags available or add custom tags of your own.
Mass Texting
Broadcast texting to reach your entire contact list at the click of a button. Text-based sign up to collect data and build your database. All with automated responses to handle conversations.
- Set up a mass texting campaign in minutes
- Personalize your message with merge tags
- Set up trigger keywords and automated responses for them
Send replies automatically
Set up automatic replies to follow up on responses to your text messages. Use keywords to filter and segment incoming messages.
Add multimedia to your texts
Make your text messages pop with MMS. Add images, GIFs, videos, and PDFs to your texts, and enjoy higher character limits.
Shorten and track your links’ performance
Shrink your links to save characters and brand them with the link shortener. Track link clicks and measure campaign success.
Build your contact list
SMS Opt-in
Collect data and get prospects into your contact lists by asking them to text in a keyword to a phone number. Send follow-up prompts to collect contact information.
- Make opting-in easy for your contacts
- Eliminate manual effort with automated follow ups
- Nudge people who drop off and push them to complete sign up
Collect data
Collect details like a contact’s name, email, zip code, etc. once they send in a keyword.
Personalize follow-ups
Automated follow-ups can be personalized with the information you receive from contacts.
Maintain a clean list
Automatically unsubscribe people who respond with END, STOP, UNSUBSCRIBE, QUIT, or CANCEL.
Get started with CallHub for free.
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Make it easy for your agents to join campaigns
Mobile App for Campaigning
Get your volunteers to join from anywhere with just a smartphone. Use the first of its kind mobile app for call center and P2P texting campaigns.
- Reduce costs by eliminating the need for laptops, headsets, etc.
- Let volunteers join from anywhere, at anytime.
- Available on both iOS and Android.
Onboard volunteers in 2-steps
Send volunteers an actiavtion link to access the campaigns and start calling and texting.
Maximize productivity
Add notes, dispositions, collect data, see contact history, etc. All the features volunteers need to get the most out of their outreach.
Grow your campaigns more quickly
The comfort of working on their phone & from anywhere helps attract more volunteers & run expansive campaigns
Connect it all together
2-Way Sync with CRMs
Import your contact lists into CallHub. Send interaction data back to your CRM for future campaigns. CallHub integrates with Salesforce, NGP VAN, NationBuilder, Blackbaud and more.
Manage campaigns and agents
Agent management tools
Manage your team of calling and texting agents, track agent performance, and set access permissions.
- No limits on number of agents you can add
- Agent leaderboards to motivate them with healthy competition
- Manage distributed teams better with user roles and permissions
Add collaborators
Add team members with different access levels to co-manage campaigns on CallHub.
Manage agents with ease
Add unlimited agents at no extra cost. Manage agents by grouping them into teams and assigning teams to campaigns.
Join live calls for quality assurance
Listen in on agent calls for quality assurance and training purposes.
Add sub-accounts to separate agent groups
Create sub-accounts with separate sets of agents and campaigns.
Click to join link for volunteers
It’s easier for volunteers to join your campaigns and make calls and texts right away.
Motivate action with healthy competition
Display the top performing agents on the agent leaderboard to promote some healthy competition and inspire people to push harder.
Guide all your conversations
Branching Scripts
Guide your agents at every step of the conversation with logic based scripts. Create script branches for every possile response and show agents exactly what to say based on the contact’s response.
Streamline conversations
Create script branches that agents can navigate to at the click of a button. Eliminate scrolling that may lead to awkward silences.
Personalize conversations
Personalize conversations with merge tags. Add contact data to the script dynamically for agents to read. Use the default tags or add custom ones.
Create error free scripts
Review every script while you’re building it. See every branch you’ve added to your script from start to finish.
Get started with CallHub for free.
Sign Up to get free credits. No Credit Card Required.
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Stay Compliant in your Outreach
TCPA Compliant Solution
CallHub always stays on top of TCPA compliant rules and keeps the tools updated to ensure the highest level of compliance.
- TCPA Compliant dialers to make automated calls
- Schedule campaigns to only operate during TCPA compliant hours
- FastClick dialer to make calls to mobile phones at blazing speed
SHAKEN/STIR Compliant
Validate your numbers to get the “Caller Verified” badge. Build trust and improve answer rates.
Get 10DLC Numbers
Register your brand to get 10DLC numbers. Maintain texting compliance and achieve better deliverability.
Timezone Calling
Schedule your campaigns for different time zones so no calls are made outside of the TCPA hours in that zone.
Measure and optimize your campaign performance
Advanced Analytics
Track and measure the performance of your campaigns using CallHub’s analytics dashboard. You can track:
- Call and text reach
- Link clicks for text message campaigns
- Opt out rates
- Agent performance
Get help whenever you need it
Dedicated Support
Our support team is always ready to help answer your questions. You can reach support through chat, email, or call.
- 95% Customer Satisfaction Score
- 99.93% Uptime
- <3h Avg. first response time
Trusted by organizations around the world
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