Frequently asked questions
CallHub is pay-as-you-go platform. You will need to pre-pay(top up) for credits that you want to use for calls and texts. Hence these are refundable. However, any credit that you get as a bonus as part of our bulk plans(if you choose one) will be non-refundable.
No. You can validate a landline, mobile or VOIP number and use that as the caller ID. However, you can also rent more numbers from CallHub if you need them.
We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club. We also accept other forms of payments. For alternate payments, please contact us at [email protected] to set up your account.
If you are using your own number as the caller ID, all calls will be routed to that number. If you rent a number from us, you can set up a transfer number to which calls will be routed to.