compare agents analytics

Campaign Analytics: Compare Agents

This graph is part of our new Analytics Dashboard plugin. Call center agents are your…

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leaderboard

Call Center leaderboard for agents and teams

Leaderboards are fun, right? They motivate us, keep us engaged and present useful information in…

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Agent activity analytics

CallHub analytics: Track agent activity

As part of our big feature, CallHub Campaign analytics, here we have the agent activity¬†dashboard….

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Les Republicain party used CallHub to scale their phone banking campaign

Case Study : Phone banking campaign by Les Republicain party

Disclaimer: We are not aligned to any political party or political ideology. Les Republicains is…

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data-driven-campaign-analysis-1

Data driven campaign analysis

While running large campaign, patterns in call times, duration etc can tell you a lot…

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Protecting customer data

Protecting Customer Data and Preventing Breaches in Call Center Software

In todays highly competitive landscape, whether you’re trying to win a political campaign or increase…

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nationbuilder supporter levels

Set Supporter Levels within CallHub

Rate your contacts in your phonebook by their level of support. Set a supporter level…

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callhub api updates

Updates to CallHub APIs

Thanks to all of you, since we’ve opened our Call Center, conference and agent APIs,…

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message agents in real time

New feature: Send messages to your agents during a campaign

Call centre campaigns on CallHub aren’t restricted by geography. Agents on the campaign can be…

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7 tips for a successful phone banking party

7 tips for a successful Phone Banking party

Phone banking events offer an excellent opportunity to bring together volunteers and get some serious…

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