How to make campaign phone calls with BSD tools

BSD tools are known for their campaign management features. From the 2012 Obama campaign to NAACP…

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Dynamic Caller ID for call center software

Dynamic caller ID for the Call Center

Last October, we released a brand new plugin called Dynamic Caller ID. This free plugin…

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local presence auto dialer

Local presence auto dialer

If your sales offices are spread across the country or possibly the world and your…

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What is a Predictive Dialer

What is a predictive dialer?

A predictive dialer is an automated outbound voice calling system designed to increase the efficiency…

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CallHub automated dialers

Our new auto dialers

We’ve just expanded our dialers from 1 to 3! You now have the option of…

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how to use a preview dialer

How to use a preview dialer

A preview dialer is a great tool for campaigns where conversations need to be in-depth…

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patch-through calls for advocacy

Patch-through calls for advocacy

Grassroots advocacy has taken on a new life in the recent months. Advocacy organisations are…

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compare agents analytics

Campaign Analytics: Compare Agents

This graph is part of our new Analytics Dashboard plugin. Call center agents are your…

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Call Center leaderboard for agents and teams

Leaderboards are fun, right? They motivate us, keep us engaged and present useful information in…

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Agent activity analytics

CallHub analytics: Track agent activity

As part of our big feature, CallHub Campaign analytics, here we have the agent activity dashboard….

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