Scale your outreach with a powerful outbound call center software
The award-winning outbound call center solution to boost outreach, build relationships, and crush your goals.
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Intelligent outbound dialers to help you make at least 2X more calls per hour.
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Branching scripts to guide conversations based on the contact’s response.
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Mobile app to drive outreach right from your smartphone; anytime, anywhere.
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Unlimited agent seats. Add as many agents as you want at zero costs.
Power your team with cloud-based outbound calling software designed to scale your contact center operations effortlessly.
Trusted by major political campaigns
What do organizations use CallHub's outbound call center software for?
Supporter outreach
Connect with supporters at scale to run winning campaigns. Onboard volunteers with a simple form and have them make outbound calls for GOTV, canvassing, registration, and more. Set up and get started with virtual phone banking in minutes.
✓ Run high volume campaigns with predictive dialer
Connect with 3X more contacts by connecting only answered calls to free call center agents. Skip bad, busy, and unanswered calls. This powerful outbound dialing software is perfect for GOTV and polling.
✓ Have more in-depth conversations using a power dialer
With a power dialer, agents initiate the next call. So they have time to have detailed conversations and take notes without compromising agent efficiency. Our call center outbound dialer software is best suited for canvassing, persuasion and registration.
✓ Run distributed campaigns with a mobile app
The first ever mobile app for campaigning. Now recruit and onboard volunteers from anywhere and let them make outgoing calls right from their smartphone.
✓ Use branching scripts to guide conversations better
Eliminate the hassle of scrolling through long scripts to find what to say next. Agents can directly jump to the right section of the calling script based on the supporter’s response.
✓ Manage large volunteer groups with teams
Group volunteers into different teams, assign a campaign manager to manage them, and control the data each volunteer has access to. Create an unlimited number of teams.
Fundraising
Make fundraising appeals that inspire people to donate more to your campaigns. Call prospective donors with our outbound contact center solution, collect donor details, and follow up to thank them.
Do everything and much more than traditional outbound call centers with software built for high-impact outbound call campaigns.
✓ Follow up with texts right from the calling dashboard
With our contact center software, you can send donation links or thank you messages over text while you’re on call or right after it. No more switching between platforms for follow ups.
✓ Show agents the interaction history with the contact
Agents on a call have access to data collected from previous conversations and synced databases to make each conversation authentic and personal.
✓ Organize your contacts with tags and call dispositions
Add tags to contacts during calls to organize your contact list. Add tags like interested donor, not interested, monthly donor, and more to inform future follow ups and optimize your outbound call center campaigns.
Outbound sales
Make cold calls and connect with leads at scale. Empower your sales team with an outbound calling software that’s efficient, easy to use, and packed with powerful features to enhance both agent and customer experience.
Build a high-performing outbound sales call center that drives revenue and closes more deals.
✓ Monitor live calls and record calls for training
Join live calls and monitor them for quality assurance and training. All calls can also be recorded so you can access any call recording later to provide a live example for training.
✓ Improve answer rates with a dynamic caller id
People are more likely to pick up calls from local numbers. CallHub automatically rents local numbers based on the contact’s location to improve answer rates.
✓ Stay compliant with timezone calling
Schedule campaigns in advance based on the timezone you’re making calls to. Stay compliant with the telephone consumer protection act by ensuring no sales calls are made outside of the mandated hours.
Market research
Enhance your research and gather insights in record time. Connect with large sample groups in a short time to survey them, collect feedback, measure customer engagement, and more.
Power your research initiatives with outbound telemarketing software designed for efficiency and accuracy.
✓ Collect customer data while on call
With CallHub’s outbound call center software, you have the provision to take notes on the calling dashboard, collect answers to survey questions, and more. Our outbound call management system ensures every insight is captured seamlessly.
✓ Share instant notifications with agents
Share time-sensitive updates with your agents through instant notifications. These are displayed on the calling dashboard so agents can see it immediately.
✓ Inspire callers with gamification
Compare agent performance and display it on the outbound call center dashboard for some healthy competition. Inspire agents to be more proactive, make more calls and top the leaderboard for incentives.
Ready to transform your outreach with our outbound calling service?
Join 3000+ organizations using CallHub's outbound call center software. See how it works in a personalized demo or try it out by signing up for free.
Why choose CallHub's outbound call center software?
Key things you need to turn dials into real conversations and long-term relationships.
Unlimited agent accounts
Agents are important for any campaign which is why CallHub does not charge you for adding any number of agents. Add unlimited agents to campaigns at zero costs.
Unparalleled support
Our support team works round the clock to help you. We have a 94% customer satisfaction rate and respond to queries in less than 3 hours on average with dedicated outbound call center support.
Competitive pricing
Create an account and pay only for the calls you make. Alternatively, you can sign up for a contract for discounted pricing.
Workflow automation
Automate cross-channel communication across email, text, outbound, and inbound call centers. Take people through your customer journey automatically with our unified call center outbound software. Workflows take care of repetitive tasks and maximize customer interactions by leveraging multiple channels.
Advanced analytics and tracking
Track and measure the performance of your call center campaigns using CallHub’s outbound call center dashboard. Monitor outbound call analytics and key metrics like calls made, successful conversations, agent productivity, and unanswered calls—all in real time with powerful outbound call tracking software.
Seamless CRM integration
Sync contact data, call history, and campaign results directly with your existing CRM. Our outbound call center CRM software ensures your team has complete visibility into every interaction, making follow-ups smarter and more personalized.
TESTIMONIALS
Hear from campaigns winning with CallHub
Ready to launch high-impact outbound call campaigns?
Join 3000+ organizations using CallHub's outbound call center software. See how it works in a personalized demo or try it out by signing up for free.
FAQs
What is outbound call center software?
Outbound call center software is a cloud-based platform that automates and manages the process of making outgoing phone calls to prospects or customers for sales, fundraising, advocacy, market research, and supporter outreach.
What is an outbound call center?
An outbound call center is a contact center operation focused on making outgoing calls rather than receiving them. Organizations use outbound call centers for proactive outreach including sales, lead generation, surveys, appointment setting, and campaign mobilization.
How does outbound dialing software work?
The software takes a digital list of contacts and automatically dials numbers based on a set strategy (like predictive or power dialing), connecting live answers directly to available agents while skipping busy signals, voicemails, and disconnected numbers.
What is the difference between a power dialer and a predictive dialer?
A power dialer calls one number per available agent to ensure an agent is always ready for detailed conversations, while a predictive dialer calls multiple numbers per agent based on predicted answer rates to maximize volume and minimize idle time.
What are the benefits of outbound call analytics?
Outbound call analytics provide real-time insights into call trends, agent performance metrics like talk time and conversion rates, and campaign ROI. These insights help supervisors identify coaching opportunities, optimize calling strategies, and improve overall campaign effectiveness.
What is outbound call tracking software?
Outbound phone call tracking software monitors and records all outgoing calls, attributes calls to specific campaigns or agents, tracks interaction history, and automatically syncs data to your CRM for conversion analysis and performance reporting.
How do you manage outbound calls effectively?
Effective outbound call management involves list segmentation, setting optimal call cadences, using call disposition tags to organize contacts, monitoring real-time dashboards for agent productivity, and implementing branching scripts to guide conversations based on contact responses.
What metrics are shown on an outbound call center dashboard?
An outbound call center dashboard displays real-time and historical data including connect rates, calls placed per agent, average handling time, successful conversion percentages, agent availability, and campaign-specific KPIs to help managers make informed decisions.
How can an outbound sales call center improve revenue?
Outbound sales call centers improve revenue by automating prospecting, allowing agents to focus on high-value conversations, providing real-time performance insights, ensuring rapid follow-up on warm leads, and enabling teams to reach 2-3X more prospects per hour with intelligent dialers.
What features are essential in outbound telemarketing software?
Essential features include automated dialers (predictive and power), customizable call scripts with branching logic, DNC (Do Not Call) list scrubbing, timezone-based scheduling for compliance, lead qualification tools, and seamless CRM integrations for data sync.
What is the best outbound call center software?
CallHub is a leading outbound call center solution trusted by political campaigns, nonprofits, advocacy organizations, and businesses. It offers unlimited agent seats, intelligent dialers, mobile app capabilities, cross-channel workflows, and advanced analytics—all at competitive pricing with pay-as-you-go options.
How do you set up an outbound call center?
Setting up an outbound call center involves choosing a cloud-based software platform, uploading your contact lists, configuring your dialer preferences, creating call scripts, adding agents (unlimited with CallHub), and ensuring compliance with calling regulations like TCPA.
How do you set up an outbound call center?
Setting up an outbound call center involves choosing a cloud-based software platform, uploading your contact lists, configuring your dialer preferences, creating call scripts, adding agents (unlimited with CallHub), and ensuring compliance with calling regulations like TCPA.
What types of outbound call services do call centers provide?
Common outbound calling services include lead generation, appointment setting, customer feedback surveys, telemarketing and telesales, fundraising appeals, voter mobilization (GOTV), volunteer recruitment, event registration, and proactive customer notifications.
Is outbound dialing software legal and compliant?
Yes, when used properly. Outbound dialing software must comply with federal and state regulations such as the TCPA (Telephone Consumer Protection Act). CallHub includes timezone-based calling schedules and compliance features to ensure your campaigns stay within legal boundaries.
Does outbound call center software integrate with CRMs?
Yes, modern outbound call center CRM software offers bidirectional sync with platforms like Salesforce, HubSpot, Zoho, and others. CallHub automatically logs calls, syncs contact data, and displays customer interaction history to agents during calls for more personalized conversations.
What is a unified outbound call center solution?
A unified outbound contact center software platform combines multiple communication channels—calling, texting, email, and voice broadcast—into one system. CallHub’s unified approach lets you create cross-channel workflows that automatically guide contacts through your outreach journey without switching between platforms.