Union organizing software that runs calls, texts and email as one campaign
Most unions reach members with three tools that don’t talk to each other. CallHub connects calling, texting and email into one campaign, so every follow-up is based on how the member responded to the last touch, and your team stops stitching lists together.
- Calls, texts and email working together in one campaign
- An automatic follow-up for every kind of response
- One report for the whole campaign
Trusted by unions across the world
Your members are getting bombarded with irrelevant messages
Members are getting blasted by outreach from different tools, and no tool knows how engaged each member already is. They notice the repeat messages and the missed follow-ups and lose trust. That’s not a campaign. That’s noise.
Three tools, different messages
Each tool keeps its own list. A member who said they're not interested still gets the next text, and one who already said yes gets asked again.
Staff wastes time on admin work
Every campaign starts with exports and re-uploads. That is time your organizers should spend talking to members.
Nobody sees the full picture
Three dashboards, three reports. When leadership asks what moved members, the answer takes days to piece together.
One connected campaign for every member you need to reach
CallHub is a union organizing software that brings calling, texting, and email into one campaign. Build the sequence once and each member moves through it based on how they respond. Every result lands in one complete report.
Build one sequence across calls, texts and email. Each member moves to the next step based on how they responded to the last one, so every follow-up fits the conversation.
Not interested right now? They move to an information flow. Interested? They get a text with more details. Replies route to the next phone bank queue, and opt-outs come off every list automatically.
Sync with your CRM, then segment by chapter, worksite, steward status or contract status. Every call, text and email stays on one member record.
Every outcome in one dashboard, from first touch to action. Adjust the next wave while this one is still running.
Each step is chosen by how the member responded to the last one.
Why unions choose CallHub
Channels that talk to each other
Calls, texts and email share one member record, so every follow-up reflects how the member responded.
Every local on its own sub-account
Each local keeps its own branding, member lists and data. The International can see across all of them.
A team behind you
Volume plans include a dedicated customer success manager and priority support in Slack.
Reliable when it counts: 99% uptime
Your campaigns keep running when it matters most.
See what unions are achieving with CallHub
From healthcare workers in California to civil servants in the UK.
Healthcare unionHow NUHW cut their text campaign costs by 55%
Reaching up to 15,000 members per text broadcast, for more than four years.
Read case study
Civil service unionHow PCS reached 100,000 petition signatures with P2P texting
P2P texting delivered 10,000 signatures in a single day for the pay petition.
Read case study
Digital trade unionHow Australia’s first digital trade union mobilized hospitality workers
P2P texting and email reached scattered, casual hospitality workers across Australia.
Read case studyEveryone on the committee needs something different. Start with yours.
What will it cost, and what will the board want to see?
You sign the cheque and answer to the board. Here is what you need to approve it.
One platform instead of three
Calling, texting and email run from one place, so you are not paying for overlapping tools or the staff time spent moving lists between them.
Rates that drop as you grow
Custom volume rates with unlimited contacts, agents and locals, so cost per send falls as your campaigns grow.
Paperwork your board can use
Annual contracts are available, and we can share a one-page summary built for board approval.
Can my local keep its own branding, lists and data?
You lead your local. Your members should hear from your local, not from head office.
Your own space
Each local runs in its own sub-account, with its own branding, member lists and data.
Your own campaigns
Plan and launch calls, texts and emails for your members without waiting on the International.
Still connected
The International can see across every local, so leadership gets the full picture and locals keep control.
How do I reach members across worksites and shifts?
Members work different sites and different hours. Your campaign has to reach all of them.
Segment by worksite
Group members by chapter, worksite, steward status or contract status, then give each group its own sequence.
Never miss a follow-up
A member who doesn’t pick up gets a text. A member who replies goes straight to the next phone bank queue.
Talk to members one-on-one
Peer-to-peer texting lets stewards and volunteers hold real conversations at scale, from their own phones with the mobile app.
How do I keep members informed through bargaining and a strike?
When talks move fast, members need to hear it from you first.
Reach everyone at once
Send a text, a voice message or an email to your full list in one send.
Let members opt in
Text-to-join lets members sign up by texting a keyword, so your list keeps growing.
Hear back
Replies land on the member’s record, and automatic replies cover the questions you get most.
What does it connect to, and how does data move?
You own the member list. You need to know where the data goes.
Syncs with your CRM
Connect NationBuilder, NGP VAN, Action Network, Salesforce, Blackbaud, EveryAction, PDI and CiviCRM.
Open API and Zapier
Build your own flows with the CallHub API, or connect thousands of tools through Zapier.
Data in your warehouse
On volume plans, mirror campaign data to an S3 bucket, a SQL-ready replica or BigQuery.
Is it secure, and are we cleared to contact members?
You are consulted late and you can say no. Here are the answers up front.
Certified security
SOC 2, ISO 27001, GDPR, CCPA and HIPAA compliant.
Contact rules built in
Automated litigator and cellphone scrubs, 10DLC compliance for texting, and opt-outs removed from every list automatically.
A record of every contact
Every call, text and email outcome sits on one member record, with call recordings and transcripts available.
Compliance and security
Pricing built around your volume, not your headcount
Pay for the calls and texts you send, not for how many organizers, stewards or locals use the platform. The more you send, the lower your rates.
Calls
Voice broadcast: $0.046 per minute
Texts
MMS: $0.048 per message. Inbound texts are free.
Included as your volume grows
- Custom volume rates that drop as you grow
- Unlimited contacts, agents, team members and sub-accounts
- A dedicated customer success manager and priority support in Slack
- Dynamic Caller ID and advanced spam protection (US)
- Custom dashboards for leadership reporting
- Custom integrations with your CRM and data tools
- Free inbound calling, so members can call back after a missed call
- Annual contracts available
Hear from unions winning with CallHub
See what a coordinated member campaign looks like in practice
Book a 30-minute session and we’ll show you how a connected campaign maps to your union’s member list, outreach tools and timeline.
Questions union teams ask before they book
Union organizing software helps unions reach, engage and mobilize members through calls, texts and email, usually from one member list. CallHub runs those channels as one campaign, so what a member does on one channel decides what happens next on another.
Calls start at $0.045 per dial and texts at $0.019 per SMS segment, and your rates drop as your volume grows. Higher-volume plans add unlimited contacts, agents and sub-accounts, and annual contracts are available. You can also start free with $6 in free credits. See the full pricing page.
Yes. Each local runs in its own sub-account with its own branding, member lists and data. The International can see across every local, so leadership gets the full picture without locals losing control.
Yes. CallHub connects with NationBuilder, NGP VAN, Action Network, Salesforce, Blackbaud, EveryAction, PDI and CiviCRM. You can also build your own flows with the CallHub API and Zapier. See all CallHub integrations.
Segment members by chapter, worksite, steward status or contract status, then run each group through its own sequence. A member who doesn’t pick up a call gets a follow-up text automatically, so nobody is missed because of their schedule.
Opt-outs are removed from every list automatically. CallHub also runs automated litigator and cellphone scrubs and supports texting compliance through 10DLC registration.
CallHub is SOC 2, ISO 27001, GDPR, CCPA and HIPAA compliant. See our security and compliance page and the CallHub DPA for details.
Yes. Use text broadcast to send an update to your full list in one send, and peer-to-peer texting to hold one-on-one conversations at scale. Members can also join your list by texting a keyword. Our mass texting guide for unions walks through both.
Most teams on a volume plan are live within a week. After a call with our team, we set up your account, walk your team through the platform and configure the integrations you need.
Yes. Start with pay-as-you-go: $6 in free credits, up to 10,000 contacts and up to 10 agents. When you’re ready for more locals, lower rates and a dedicated success manager, move to a volume plan.
Union guides and resources
Whether you are planning a first membership drive or running a contract campaign, these guides cover it.