Building relationships through conversations

CallHub’s mission is to make scalable communication possible for organizations, no matter their size or use case.

Reaching millions of people around the world. Or thousands in a county.

Having conversations. Or sending updates en masse.

CallHub is built for all of those things. We offer a unified communication platform for calling and texting. That, along with our powerful CRM integrations, means you don’t need to look anywhere else for highly personalized outreach.

We serve over 3000 customers, including political campaigns, cause-based organizations, churches, educational institutions.

Here’s a quick overview of our product suite:

Connecting people, and enabling conversations, was always the idea.

In 2011, Augustus Franklin created a chat tool that allowed visitors to a webpage to talk to each other. This idea, of course, evolved (as any good idea should). First into an engagement tool for online marketplaces, and then, into the beginnings of what it is today.

CallHub was built to be the go-to product for anyone that wanted to reach their contact list with calling and texting at scale. This meant it found a niche initially in the political campaign communication space. Integrations with CRMs like NationBuilder meant that customers could simply sync their data to CallHub, and run campaigns in no time.

CallHub allowed these campaigns to reach their supporters quickly with important messages, collect information, get them to register, and vote. But we didn’t want to be a platform solely for political campaigns. Building relationships through conversation was a vision that applied to any kind of relationship.

In order to achieve that, we focused our efforts toward building a platform where anyone can start building relationships with their contacts. And it’s paid off. Every type of organization, from charities to educational institutions have found CallHub to be their preferred platform for outreach.

Diversity isn’t just another qualifier that we look for in the people we work with. It’s a vital part of what keeps CallHub running, and the product improving. We truly believe that the best products are built when the process is informed by a ton of different viewpoints.

Our focus on diversity, as well as the values that we look for and inculcate in our people, means that the environment we work in is rather unique. Our colleagues are always ready to have a chat over coffee and find out what someone else is thinking.

CallHub’s philosophy for a great culture and great coworkers can be boiled down to our three values:

Openness & Trust – Openness means many things for us, and all of them are good – openness to new perspectives, open communication, open and trustful disagreements.

Aspire to be great – While perfection isn’t possible – we are motivated to strive towards it in everything we do.

Extreme Ownership – We encourage colleagues to try new things, and of course, own the process and the outcomes.

Not everyone can have all of it (these things are built with time) and almost never to the same degrees, but these values act as our north star and help us know that we are always heading in the right direction as a team.