Updates from CallHub
Political Canvassing Laws Every Campaigner Must Be Aware Of [2023]
Political Canvassing Laws Every Campaigner Must Be Aware Of [2023]
In 2018, a young person of color was canvassing for Garrick McFadden in Phoenix. He was stopped by the police...
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Automatic Call Distribution: The All You Need To Know Guide
Automatic Call Distribution: The All You Need To Know Guide
Some call center metrics directly impact your team’s KPIs and goals: First call resolution: The industry average for first call...
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Call Center Metrics and KPIs To Measure the Performance of Your Call Center Campaigns
Call Center Metrics and KPIs To Measure the Performance of Your Call Center Campaigns
Nearly two-thirds of respondents to a survey said they could only wait for a maximum of 2 minutes before hanging...
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What Is Call Routing: 9 Ways You Can Handle Call Traffic
What Is Call Routing: 9 Ways You Can Handle Call Traffic
When does a business lookup call routing? Here’s when: They’re ready to create a seamless customer experience They want to...
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Call Monitoring: Why Does Your Call Center Need It?
Call Monitoring: Why Does Your Call Center Need It?
How do you know if the calls made from your call center are– Meeting expectations, Serving customers well, and Solving...
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A Complete Guide To What Is A Contact Center And Its Benefits
A Complete Guide To What Is A Contact Center And Its Benefits
A contact center allows organizations to communicate with customers across multiple channels, including phone calls, text messages, social media, email,...
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Ballot Chasing: Script Samples To Request For Absentee Ballots
Ballot Chasing: Script Samples To Request For Absentee Ballots
Absentee ballots are crucial for any election to increase voter turnout. In the 2018 midterm elections, 40% of voters used...
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Nonpartisan Mobilization Scripts To Amplify Voter Registration
Nonpartisan Mobilization Scripts To Amplify Voter Registration
Nonpartisan mobilization is exceptionally effective, especially in areas where a high percentage of voters are categorized as undecided or swing...
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Voice Broadcast Best Practices For Your Next Campaign
Voice Broadcast Best Practices For Your Next Campaign
Sending out voice broadcasts is an efficient way to get your message to your target audience. With a reach rate...
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Interactive Voter Identification Scripts for your Next Primary Campaign
Interactive Voter Identification Scripts for your Next Primary Campaign
The biggest challenge with voter identification script is getting people to stay on the call. The data you receive from...
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