Top 10 Call Center Agent Skills To Look For When Hiring
Top 10 Call Center Agent Skills To Look For When Hiring
More than ¾ th of customers say they will leave a company if they receive poor service. That ‘poor service’...
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Top 10 Lead Generation Ideas for Small Businesses
Top 10 Lead Generation Ideas for Small Businesses
Lead generation is a simple concept —it refers to the strategies and techniques carried out by small businesses to build...
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12 Customer Retention Techniques To Build Your Business
12 Customer Retention Techniques To Build Your Business
Customer retention can be tough. Since competitors emerge consistently, offering buyers better features, better deals, or a better experience, retaining...
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The Complete Guide To Building Great Customer Relations
The Complete Guide To Building Great Customer Relations
Why do you need to strive to improve customer relations constantly? Because as many as 59% of customers in the...
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Write THE BEST Follow-up Sales Call Pitch (+ Sample Scripts)
Write THE BEST Follow-up Sales Call Pitch (+ Sample Scripts)
Only 2% of sales occur during the first call to a contact. This means that a follow-up sales call is...
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A to Z of B2B Telemarketing: Your Essential Guidebook
A to Z of B2B Telemarketing: Your Essential Guidebook
B2B telemarketing is extremely important for businesses for several reasons, from finding suitable clients for their products to building mutually...
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