Unified outreach. Simple pricing.

Start free with pay-as-you-go, or commit to a volume plan and get lower rates, enterprise features, and a dedicated team to help you.

Phone
CALLING

$0.045 /dial

Phone
TEXTING

$0.019 /SMS segment*

Phone
MMS

$0.048 /MMS message

Broadcast
VOICE BROADCAST

$0.046 /min

PLANS OVERVIEW
Start simple. Scale big.

Essential plan

No commitment, no minimum spend. Pay only for what you do, with $6 in free credits to start.

WHAT'S INCLUDED
  • All core channels - calls, texts, voice broadcast, P2P, email
  • Add up to 10,000 contacts and 10 agents
  • Live call monitoring and mobile app
  • Automated litigator and cellphone scrub
  • Live chat support
Get started for free

Scale plan

Custom rates, enterprise features, and a dedicated team at a minimum contract value of $2,500.

WHAT'S INCLUDED (everything in Essential, plus)
  • Custom volume-based rates.
  • Unlimited contacts, agents, and sub-accounts
  • Dynamic Caller ID, profanity filter, language-based routing
  • Dedicated Customer Success Manager + priority support
  • Custom data integrations.
Book a demo
plans comparison
Compare & choose
Features Essentials
(Pay as you go)
Scale
(Starts at $2,500 minimum contract)
Call Rates $0.045 /dial Custom rate · quoted on call
SMS Rates $0.019 /SMS segment* Custom rate · quoted on call
Inbound Calling
Inbound Calling
Let supporters call you back when they miss your call. Increases the chances of your contacts taking the desired action by 20% and cutting per-action cost by nearly 8%.
$0.026 /min Free
Inbound SMS Rates Free Free
MMS Rates $0.048 /MMS message Custom rate · quoted on call
Voice Broadcast Rates $0.046 /min Custom rate · quoted on call
CORE LIMITS Essentials Scale
Contacts Up to 10,000 contacts Unlimited
Agents Up to 10 agents Unlimited
Team Members Up to 5 team members Unlimited
Sub-accounts 1 sub-account Unlimited
Workflows 3 workflows Unlimited
Segments 3 segments Unlimited
CAMPAIGN FEATURES Essentials Scale
Spam Label Shield
Spam Label Shield
Prevent your calls from being labeled as "Spam Risk" or "Scam Likely" by carriers. Keep your messages reaching supporters instead of being blocked.
(Available only in the US)
Available at $0.004 per dial Free
Advanced Spam Protection(Available only in the US) Not available Available
Call recordings and Transcription $0.019 per recording $0.01 per recording
AI Summary and Call Sentiment analysis
AI-powered Transcripts & Sentiment Analysis
Get automated transcripts of every call plus AI-powered insights about caller sentiment. Understand what's working and identify leads who need follow-up.
$0.01 per recording analyzed $0.01 per recording analyzed
Dynamic Caller ID
Dynamic Caller ID
Display local phone numbers to increase answer rates. Callers are more likely to pick up when they see a familiar area code on their screen.
Not available Available
Profanity Filter Not available Available
Language-based Routing
Language-based Routing
Automatically route calls to agents who speak the caller's preferred language. Improve connection rates and conversation quality in diverse communities.
Not available Available
Mobile App
Mobile App
Let your volunteers make calls and send texts from their own phones using your campaign's numbers. Perfect for distributed phone banks and remote organizing.
Available Available
Text follow-up from Call Center Available Available
Live Call Monitoring
Live Call Monitoring
Listen to calls in real-time to provide training and ensure quality conversations. Help your team improve without interrupting their calls. Improves conversation quality, resulting in 10% more actions and a 9% lower cost per action.
Available Available
Automated Litigator Scrub
Automated Litigator Scrub
CallHub automatically filters out known litigators and lawsuit-prone contacts from your lists to protect your campaign from legal risks.
Available Available
Automated Cellphone Scrub Available Available
ANALYTICS & REPORTING Essentials Scale
Standard Dashboards Available for up to 1 year Available
Custom Dashboards Not available Available
SUPPORT & ASSISTANCE Essentials Scale
Channels Live chat and standard ticketing system Priority support via live chat, standard ticketing system, and real-time assistance through Slack
Account Management Self-managed Dedicated Customer Success Manager
INTEGRATIONS & API Essentials Scale
API Access 10,800 requests per day Customized limits based on the requirement
Custom Data Integrations Not available S3 Bucket + Analytics Data Mirror (SQL-ready replica) + Big Query
ESSENTIAL VS SCALE
Big or small, we’ve got you covered

Want to try behavior based outreach?

Start with CallHub Essential – no commitment required. Test our platform with $6 in free credits and see what a unified outreach platform can do for your campaigns. Ideal for campaigns with up to 10,000 contacts.

Get started for free

Running high-volume outreach?

Go with CallHub Scale if you want lower rates and more support. Pricing is based on your committed volume. Our team works with you to set custom rates. Starts at minimum contract value of $2,500.

Book a demo

FAQ

We’ll notify you as you approach limits and help you upgrade to Scale for unlimited access.

Absolutely! You can upgrade anytime by contacting sales directly from within CallHub, and our team will help you switch seamlessly.

Scale pricing is based on the volume you commit to — not a fixed per-dial rate. The more you send, the lower your per-segment cost. Customers typically save 10–30% compared to Essential pay-as-you-go rates, with savings increasing at higher volumes. You work with our team to agree on a committed spend and we quote rates from there. Minimum commitment is $2,500.

Your commitment covers usage credits toward dials, texts, and broadcasts at your negotiated rates. On top of that, Scale includes a dedicated Customer Success Manager, priority Slack support, unlimited contacts and agents, and access to enterprise features not available on Essential, like Dynamic Caller ID, custom data integrations, and advanced spam protection.

After your call with our team, we set up your account, walk your team through the platform, and configure any integrations you need. Your CSM stays involved throughout — not just at setup. Most teams are live within a week.

Yes! Scale plan customers can access volume discounts. Contact our team to discuss your specific needs.

Security is our priority. We use enterprise-grade encryption and comply with all relevant data protection regulations like SOC2, GDPR, ISO 27001, and HIPAA.

Yes! You can use your existing numbers or rent local caller IDs through our platform to increase answer rates.

Essential users get ticket-based support. Scale customers receive priority support with dedicated success management.