Call center software that gets more people on the line

Contact center software brings voice, text and email into one place, so teams don’t juggle separate tools. CallHub does this: call center software that also handles texting and email.

A call center focuses on phone calls. A contact center covers several channels, such as voice, text and email. CallHub works as both.

It automates dialing, connects agents to people who answer, and logs every outcome in real time. In CallHub, each outcome updates the contact record and can trigger the next step without manual work.

Outbound calling is when your team places the calls, such as for persuasion, fundraising or surveys. Inbound calling is when contacts call you back. CallHub supports both in the same campaign.

Use cloud call center software like CallHub. Add your contacts, invite agents or volunteers, and start calling. There’s no hardware or setup, and everything runs from a browser or mobile device.

A virtual call center is one where agents work from anywhere, with no office or hardware. With CallHub, agents join from a browser or phone, and managers watch a live dashboard.

Yes. Volunteers and agents join from their phones or laptops, and managers see who’s calling, answer rates and outcomes in real time. Campaigns, nonprofits and unions use CallHub to run phone banks across regions.

A predictive dialer calls more than one contact at a time and connects an agent only when someone answers, so agents wait less. CallHub offers five dialers: auto, power, preview, predictive and fast click.

An auto dialer places calls for your agents so they don’t dial by hand. A predictive dialer goes further, using free agents and answer rates to decide how many calls to place at once.

Phone banking is volunteers or staff calling a list of supporters or voters. A call center is the software that makes it possible. CallHub runs phone banks, donor calls, member outreach and inbound lines.

It gets agents into more live conversations, cuts manual work and automates follow-ups, so fewer contacts slip through. Connecting it to texting and email helps you reach each person on the channel they respond to.

Yes. CallHub connects to NationBuilder, NGP VAN, Blackbaud, Action Network and Salesforce. Two-way sync updates your database after every call, so lists stay current.

CallHub includes TCPA safeguards, automatic litigator scrubbing and timezone-aware calling to help you stay within calling rules. You’re still responsible for having permission to contact the people on your list.

On CallHub, calling starts at 4.5¢ per dial on the pay-as-you-go Essentials plan, with $6 in free credits and no setup fee. The Scale plan offers custom volume rates from a $2,500 commitment.

CallHub doesn’t charge per agent. Essentials supports up to 10 agents, and Scale supports unlimited agents.

Yes. Agents can join campaigns from their phones or laptops, and CallHub has a mobile app for agents.

Yes. Recording costs 1.9¢ per recording on the Essentials plan and 1¢ on the Scale plan.

Core features include automated dialers, dynamic caller ID, answering machine detection, call monitoring, AI coaching, inbound calling, branching scripts, CRM integrations and TCPA safeguards.

You reach more people faster, run bigger campaigns without adding staff, and spend less time on manual dialing and list management. You also get built-in TCPA safeguards and support for remote teams.

The best fit is software your volunteers can learn quickly and that connects to your CRM. CallHub runs in a browser, syncs with major CRMs, and is used by political campaigns, nonprofits, advocacy groups and unions.

Any organization that needs to reach people at scale: political campaigns for voter outreach and get-out-the-vote calls, nonprofits for donor calls and RSVPs, unions for member mobilization, and advocacy groups for patch-through calls.