SMS Customer Service: How To Use Texts For Customer Delight
SMS Customer Service: How To Use Texts For Customer Delight
Why is SMS customer service important? A 2016 market survey by AT&T studied how mobile phone users prefer to communicate...
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Selling Insurance Over The Phone: What You Need And Tips To Make It Successful
Selling Insurance Over The Phone: What You Need And Tips To Make It Successful
Whether you’re an insurance broker or producer, you can’t ignore the fact that calling prospects to sell insurance is both...
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7 Ways CallHub Helped us Win Elections in 2020
7 Ways CallHub Helped us Win Elections in 2020
CallHub has been a staple of my political campaign communication plans for years now. When my team and I are...
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How to improve sales productivity the right way!
How to improve sales productivity the right way!
A typical business spends around $24,000 per person to improve sales productivity. But 49% of those organizations have zero or...
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Understanding the challenge of call center attrition and how to solve it
Understanding the challenge of call center attrition and how to solve it
The cost of replacing a call center employee is about 20% of their annual salary. By that calculation, employee turnover...
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Hybrid Events: 3 Strategies for Using Virtual in Live Events
Hybrid Events: 3 Strategies for Using Virtual in Live Events
With all the changes due to the global pandemic, considering virtual events is more critical than ever. Virtual will likely...
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