WHAT YOU CAN DO WITH CALLHUB
Features
We’re always improving and building our product, watch out for more!
Spread your message
Voice Broadcast
Reach a large number of people in the shortest time. Send voice messages to mobile phones and landlines.
Cloud Calling outbound call center
Call Center
Save time and money with our advanced outbound call center. Add surveys to your campaign and make sure every call by an agent is recorded, monitored and saved. Unlimited number of agent seats.
Schedule text message campaigns
Text Messaging
Broadcast texting to reach your entire contact list with the click of a button. Text-based sign up to collect data and build your database. All with automated responses to handle conversations.
Scale personalized conversations
Peer to Peer Texting
Engage in one to one conversations with hundreds of contacts at a time using peer to peer text messages. Collect event RSVPs, carry out surveys, and resolve queries all while making sure your data syncs back to a central database.
ADVANCED VIRTUAL CALL CENTER FOR POLITICAL AND ADVOCACY ORGANISATIONS
Political Phone Banking
Our Phone Banking software for political and advocacy groups is widely used by parties around the world. Our advanced volunteer management and recruitment features help campaigns grow easily without any added cost.
Automated Phone Banking
Call your voters with a range of automated dialers that include predictive dialer, power dialer and preview dialer. Use patch through calling to connect voters with key decision makers.
FastClick Dialer
Have volunteers make calls for your campaign and enter responses on their screen. Guide volunteers with scripts, display contact information, collect voter data with surveys and notes, and sync your data using our software integrations.
VERIFY THE NUMBERS IN YOUR PHONEBOOK
Phonebook analysis
CallHub gives you the facility to analyse the phone numbers and mobile numbers of your contacts. We check if the number is valid or not. You can analyse entire phonebooks or only select a few. You can then edit or remove the invalid numbers from your contact list. This saves you time and gives you a more accurate representation of your phonebook and what you can achieve from it.
IMPROVE CALL ENGAGEMENT BY 20%
Dynamic CallerID
Maintaining a local presence no matter where you’re calling can have a huge impact on your campaign. Improve engagement and pickup rates by upto 20% on your voice broadcasting campaign.
We match your CallerID to the region of the person called. Studies have shown that people are more inclined to pick up calls from callers in their own region.
TRACK CAMPAIGNS AND MEASURE AGENT PROGRESS
Analytics Dashboard
The analytics dashboard gives you an indepth view into how your campaigns are performing. Compare agents, track call and Text reach and keep an eye on contact frequency, among other insights. We also provide a leaderboard for volunteers to track their calls progress and compete.
Patch-through calls
Actively reach out to supporters and encourage them to communicate with their representatives. Transfer the call to their representative when they are prepped and ready and when they’ve left their message you can even connect them to other stakeholders related to the issue. Every call is tracked and can be easily monitored.
POWER DIALERS AND PREVIEW DIALERS TOO
Predictive Dialers
Depending on the size of your campaign and number of callers available, choose the right dialer for you. A predictive dialer is perfect for extremely large campaigns where agents time needs to be maximised. A power dialer is great for mid sized calling campaigns where the cost of not talking to a contact is high. A preview dialer is for those teams that need more on a need basis.
IMPORT EVERYTHING ABOUT YOUR CONTACT
Custom Fields
Import any data from your CRM into CallHub. These custom fields are editable inside Call center campaigns, preview dialers and more. Use them in text & voice message campaigns to personalise these messages. Perfect for transactional messages like e-store orders or registration confirmations and appointments.
