Features
We're always improving and building our product, watch out for more!
Our Phone Banking software for political and advocacy groups is widely used by parties around the world. Our advanced volunteer management and recruitment features help campaigns grow easily without any added cost.
CallHub gives you the facility to analyse the phone numbers and mobile numbers of your contacts. We check if the number is valid or not. You can analyse entire phonebooks or only select a few. You can then edit or remove the invalid numbers from your contact list. This saves you time and gives you a more accurate representation of your phonebook and what you can achieve from it.
Maintaining a local presence no matter where you're calling can have a huge impact on your campaign. Improve engagement and pickup rates by upto 20% on your voice broadcasting campaign.
We match your CallerID to the region of the person called. Studies have shown that people are more inclined to pick up calls from callers in their own region.
The analytics dashboard gives you an indepth view into how your campaigns are performing. Compare agents, track call and Text reach and keep an eye on contact frequency, among other insights. We also provide a leaderboard for volunteers to track their calls progress and compete.
Actively reach out to supporters and encourage them to communicate with their representatives. Transfer the call to their representative when they are prepped and ready and when they've left their message you can even connect them to other stakeholders related to the issue. Every call is tracked and can be easily monitored.
Depending on the size of your campaign and number of callers available, choose the right dialer for you. A predictive dialer is perfect for extremely large campaigns where agents time needs to be maximised. A power dialer is great for mid sized calling campaigns where the cost of not talking to a contact is high. A preview dialer is for those teams that need more on a need basis.
Import any data from your CRM into CallHub. These custom fields are editable inside Call center campaigns, preview dialers and more. Use them in text & voice message campaigns to personalise these messages. Perfect for transactional messages like e-store orders or registration confirmations and appointments.