Reach thousands instantly with an automated phone call system
Deliver pre recorded phone calls to your contacts with one click. Elevate your impact with CallHub’s automated calling software with advanced features.
✓ Verified numbers so more people answer your calls.
✓ Multiple transfer options including transfers to live agents.
✓ Set up and get going in under five minutes.
Trusted by 200K + organizations around the world
Automated phone calls overview
HOW IT WORKS
What is an automated phone call?
An automated phone system is an outreach method that organizations use to deliver recorded messages to all their contacts at once. Organizations typically use this mass calling system to broadcast updates, reminders, or event details efficiently.
With CallHub’s automated calling system, you can set up a campaign and send out automated voice calls in three simple steps.
1. Select your contacts
Upload a .csv file of your contact list or import it from your CRM.
2. Add your message
Upload a pre-recorded message or use the text-to-speech feature if you want to personalize your message.
3. Set the campaign details and schedule
Set the transfer options (if needed), select the phone number to make calls, schedule and you’re all set to go.
Key features of CallHub's automated phone system
Maximize engagement and drive results with advanced automated call service features designed for seamless, high-impact outreach.
Type out your message with text to speech
Customize your message with the contact’s name, phone number or address. Type your message in our text-to-speech engine and we’ll convert it into a personalized automated phone message!
Set up multiple call transfer options
Transfer live calls to agents to have detailed conversations, collect data, etc. With CallHub, you can set up to 10 transfer options for digits between 0 to 9.
Control the caller id shown to your contacts
Rent phone numbers of your choice or use a toll-free number. Or use the Dynamic caller ID feature to automatically rent local numbers based on the contact’s location to improve answer rates.
Drop a voicemail for answering machines
CallHub’s automated answering system detects answering machines and drops a voicemail. Choose to leave the same message or upload a completely different pre-recorded voice message for machines.
Maximize contact rate by retrying unanswered calls
Make sure contacts receive your message by re-dialing unanswered calls. You can set up the number of times you want a contact to be redialed and time between the retries.
Get the transcripts of messages people leave you
Collect voicemails from your contacts to collect data or feedback and get email transcripts for the same. We also send you the audio message via email.
Applications of automated calling systems
When time is of the essence, automated phone calls are extremely handy in delivering a voice message to large contact lists through phone call automation.
Political campaigns
Automated phone calls help campaigns relay announcements, updates, GOTV reminders, and for polling.
Nonprofits
Nonprofits use automated calling systems to send event and donation reminders and emergency notifications. It’s also used by Churches for church calling tree.
Advocacy
Advocacy groups leverage automated voice call systems to mobilize supporters, share urgent action alerts, coordinate event attendance, and rally communities around critical issues.
Business
Businesses send appointment reminders, updates, personalized offers and discounts, and collect feedback using automated phone calls for business operations.
Unions
Unions use this mass calling system to send notifications to members, reminders to vote, and collect feedback and responses for union issues.
Education
Schools and universities use the broadcasting channel for closing announcements, emergency alerts and submissions and overdue book notices.
Applications of automated calling systems
When time is of the essence, automated phone calls are extremely handy in delivering a voice message to large contact lists through phone call automation.
Political campaigns
Automated phone calls help campaigns relay announcements, updates, GOTV reminders, and for polling.
Nonprofits
Nonprofits use automated calling systems to send event and donation reminders and emergency notifications. It’s also used by Churches for church calling tree.
Advocacy
Advocacy groups leverage automated voice call systems to mobilize supporters, share urgent action alerts, coordinate event attendance, and rally communities around critical issues.
Business
Businesses send appointment reminders, updates, personalized offers and discounts, and collect feedback using automated phone calls for business operations.
Unions
Unions use this mass calling system to send notifications to members, reminders to vote, and collect feedback and responses for union issues.
Education
Schools and universities use the broadcasting channel for closing announcements, emergency alerts and submissions and overdue book notices.
Ready to launch your automated phone call campaign?
Join thousands of organizations using CallHub's automated calling system to reach more people, drive action, and achieve results faster.
Why CallHub?
Choose CallHub as your committed partner for enhanced outcomes. We’re dedicated to your success, offering an advanced automated calling system that delivers maximum impact with minimal effort.
Trusted by 3000+ organizations spanning politics, advocacy, non-profits, unions, and businesses. We promise to elevate your efficiency and effectiveness.
Improve your answer rates exponentially with SHAKEN/STIR compliance
With SHAKEN/STIR, carriers validate and attest numbers to determine whether they’ll be labeled as ‘Caller Verified’ or ‘Potential Spam’.
For a legitimate organization, contacts see the ‘Caller Verified’ badge that increases trust in the caller thereby improving answer rates.
With CallHub’s automated call service, all outbound calls are SHAKEN/STIR compliant at no extra cost.
Get detailed insights with real-time reports
CallHub’s analytics dashboard provides you with detailed insights like the number of automated calls attempted, how many were answered, retried, and more.
Launch campaigns instantly with our automated phone call app
Access CallHub’s automated call out system from anywhere—desktop or mobile. Set up campaigns on the go, monitor results in real-time, and manage your outreach seamlessly across devices.
Why CallHub?
Choose CallHub as your committed partner for enhanced outcomes. We’re dedicated to your success, offering an advanced automated calling system that delivers maximum impact with minimal effort.
Trusted by 3000+ organizations spanning politics, advocacy, non-profits, unions, and businesses. We promise to elevate your efficiency and effectiveness.
Improve your answer rates exponentially with SHAKEN/STIR compliance
With SHAKEN/STIR, carriers validate and attest numbers to determine whether they’ll be labeled as ‘Caller Verified’ or ‘Potential Spam’.
For a legitimate organization, contacts see the ‘Caller Verified’ badge that increases trust in the caller thereby improving answer rates.
With CallHub’s automated call service, all outbound calls are SHAKEN/STIR compliant at no extra cost.
Get detailed insights with real-time reports
CallHub’s analytics dashboard provides you with detailed insights like the number of automated calls attempted, how many were answered, retried, and more.
Launch campaigns instantly with our automated phone call app
Access CallHub’s automated call out system from anywhere—desktop or mobile. Set up campaigns on the go, monitor results in real-time, and manage your outreach seamlessly across devices.
SECURITY BUILT IN
Certified to keep your campaigns safe
CallHub is the most compliant automated phone call system available today in the market.
TESTIMONIALS
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Ready to reach thousands with automated phone calls?
Join 200K+ organizations using our mass calling system to reach more people and drive real results.
FAQs
What is an automated calling system (automated phone system, automated call service)?
An automated calling system—also called an automated phone system or automated call service—is a cloud-based platform that handles phone communications automatically. It delivers pre-recorded voice messages or live calls to large contact lists for both inbound (IVR menus, routing) and outbound (voice broadcasts) purposes without manual intervention.
How does an automated calling system work?
Automated calling software work in three simple steps:
- Upload your contact list via CSV file or CRM integration
- Record your message or use text-to-speech to create an automated phone message
- Set your schedule and launch—the system automatically dials contacts, detects answering machines, plays messages, and routes calls
The system handles everything through phone call automation, logging results in real-time.
How do I make automated phone calls or send pre-recorded phone calls?
Making automated phone calls and sending pre recorded phone calls follows a simple 4-step process:
Step 1: Choose an automated calling software provider like CallHub
Step 2: Upload your contact list (CSV file or CRM import)
Step 3: Record or type your message using text-to-speech
Step 4: Set your schedule, caller ID, and retry settings, then launch
Your automated voice calls will be delivered automatically within minutes. You can even make automated calls from Excel by saving your spreadsheet as CSV and uploading it.
How do I set up an automated phone system for my organization?
Setting up an automated phone system for small business or automating your organization’s calls is simple with cloud platforms:
- Sign up for a service like CallHub
- Choose or rent a phone number
- Create your automated phone message using recording or text-to-speech
- Configure settings (voicemail, transfers, schedules, IVR menus)
- Launch your campaign or activate call routing
No technical expertise or hardware required—setup takes under five minutes.
Are automated calling systems, pre-recorded calls, and automated phone calls legal?
Yes, automated calling systems and pre recorded phone calls are legal when used in compliance with TCPA and FCC regulations:
- Obtain prior express consent (written consent for marketing to cell phones)
- Honor Do Not Call (DNC) lists
- Provide clear opt-out mechanisms
- Include proper caller identification
- Call only during permitted hours (usually between 8 AM – 9 PM local time)
The legal difference between informational and promotional pre-recorded calls is significant—promotional calls to cell phones require prior express written consent (higher standard), while informational calls need only prior express consent.
CallHub’s automated call service stays compliant with all FCC requirements automatically, including SHAKEN/STIR compliance for verified caller ID.
Can I send mass calls and texts at the same time?
Yes, with CallHub’s unified platform you can combine mass calling with SMS broadcasts in a single workflow. This multi-channel approach increases engagement by reaching contacts through their preferred communication method, making your outreach more effective.
Can automated calling systems leave voicemails and handle answering machines?
Yes, CallHub’s automated answering system automatically detects answering machines and drops voicemails. You can choose to leave the same message or upload a completely different pre-recorded voice message specifically for machines, ensuring every contact receives your message.
Can I personalize mass messages and automated voice calls?
Yes, you can personalize automated voice calls using merge tags like {FirstName}, {PhoneNumber}, or custom fields from your CRM. CallHub’s text-to-speech engine converts your script with personalized variables into natural-sounding automated phone messages for each contact.
Can I set up automated retries if calls aren't answered?
Yes, retry functionality is standard in automated call out systems. With CallHub you can:
- Set the number of retry attempts (typically 1-5)
- Define time intervals between retries (minutes to days)
- Limit retries to specific times of day
- Stop retries once contact answers
This maximizes your contact rate with the mass calling system.
Can automated voice calls handle two-way conversations?
Yes, modern automated phone systems handle two-way conversations using IVR technology. Contacts can press digits to make selections, leave voicemail responses, or be transferred to live agents for detailed conversations—all automated through phone call automation.
Can I use my own voice recording or does the automated system sound robotic?
All automated calling systems including CallHub allow you to upload your own pre recorded phone calls as MP3 or WAV files for a personal touch. Alternatively, modern text-to-speech uses natural pacing and inflection to create professional automated phone messages. While recipients may recognize automated voice calls, the quality is clear and effective.
What are some examples of automated phone messages?
Common automated phone message examples include:
- Political: “Don’t forget to vote on Tuesday, November 5th”
- Nonprofits: “Join our fundraising gala this Saturday at 7 PM”
- Business: “Your appointment is tomorrow at 2 PM. Press 1 to confirm”
- Education: “School closed tomorrow due to weather”
Professional messages should include your organization name, business hours, clear menu options, and be under 30 seconds. You can set different messages for business hours, after-hours, and holidays.