Turn complex calls into simple next steps
With branching scripts, even first-time callers sound polished and professional.
Branching scripts reveal the next relevant question based on how someone responds, so agents stop scrolling, avoid awkward pauses, and know exactly what to say next.
TRUSTED BY 8500+ ORGANIZATIONS
Powering 500+ million connections
Used by Political Organizations, Unions, Non-Profits & Businesses
features
Make every script easier to follow with branching scripts
Branching scripts cut confusion, reduce training time, and help agents get through more complete, on‑message conversations without ever wondering what comes next.
Address Every Scenario
Create scripts that adapt to each response, allowing agents to handle conversations smoothly.
Draft Error-Free Scripts
Get a live preview of the script and its branches as you’re drafting, to catch errors early.
Personalize Every Branch
Use custom tags to pull in the contact’s details so every branch feels tailored to the contact.
Address Every Scenario
Create scripts that adapt to each response, allowing agents to handle conversations smoothly.
Draft Error-Free Scripts
Get a live preview of the script and its branches as you’re drafting, to catch errors early.
Personalize Every Branch
Use custom tags to pull in the contact’s details so every branch feels tailored to the contact.
INDUSTRIES
Craft scripts for every complex conversation
Political
Voter ID & Persuasion
GOTV & Ballot‑Chase
Voter Surveys
Nonprofit & Advocacy
Fundraising & Upgrade Asks
Donor Stewardship Check Ins
Advocacy & Pledge Surveys
Unions
Contract Change Explainers
Member Support & Grievance
Strike Vote & Action
Businesses
Prospect Qualification
Grievance & Objection Calls
Renewal & Upsell
Enterprise ready Security
The only calling platform that’s fully compliant
CallHub is the only platform trusted by campaigns for meeting every major compliance and security standard, protecting your campaign and your data.
Data, Protected Like a Bank’s
SOC 2 and ISO 27001 certified.
Every Regulation Handled
TCPA, CCPA, GDPR, and HIPAA compliant.
Every Interaction Safe & Encrypted
End-to-end encryption.
Launch a calling campaign in minutes!
INTEGRATIONS
Works Seamlessly with Your CRM
Connect CallHub directly with campaign tools you already use. So your lists, contacts, and data always stay in sync, no uploads or manual work required.
NationBuilder
NGPVAN
Blackbaud
Action Network
CiviCRM
L2 Political
Salesforce
OSDI
Blue State Digital
Ecanvasser
NationBuilder
NGPVAN
Blackbaud
Action Network
CiviCRM
L2 Political
Salesforce
OSDI
Blue State Digital
Ecanvasser
TESTIMONIALS
Winning Stories from Real Campaigns
When other platforms were struggling, CallHub was a trusted partner who could easily scale up quickly when needed… from texting 5 people to calling 5 million, we could trust CallHub.
We can make calls at about 5x the rate that we would with a manual dialer, getting through a list of 100 calls in just over an hour. This has been a huge capacity saver in our organization.
A lot of our folks are volunteers, a lot of them are retired, they are often anxious with technology … It’s empowering for volunteers who don’t see themselves as very tech-savvy to be able to pick [CallHub] and a new program and just use it!”
Frequently Asked Questions about Branching Scripts
What is a branching script?
A branching script is a dynamic script that changes based on how the contact responds, revealing only the next relevant question or message in the flow.
It powers interactive call scripts inside the call scripting tool, so agents follow a clear, guided path instead of scrolling through a long static script.
This kind of dynamic branching is ideal for complex conversations branching, like persuasion, surveys, and multi‑step qualification.
How do you create a branching script?
In CallHub’s call script builder, campaign managers add questions and response options, then define where each answer should redirect next in the script.
You set up conversation branching by linking each option to the next section, turning a single script into an interactive script with multiple paths.
Once saved, the dynamic scripts appear on the agent dashboard, and agents simply click the response and move to the next question or branch of the script.
What is the difference between linear and branching scripts?
A linear script is a simple top‑to‑bottom script: agents scroll through every line in order, which works for short, straightforward conversations.
A branching script is a dynamic script that uses conversation branching to jump to different sections based on how the contact responds, so only relevant content appears.
With CallHub, you can use both script types as per your convenience.
What are the benefits of using interactive scripts?
Some benefits of interactive scripts include:
- Reducing agent confusion
- Cutting training time
- Keeping conversations flowing by always showing the right prompt at the right moment.
Because the dynamic call center scripting adapts to each answer, agents can complete more surveys, collect more relevant data, and handle objections with confidence.
Ready to Transform Your Outreach Campaigns?
Join thousands of organizations already using our platform to reach more people, stay compliant, and achieve better results.
