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LGBT National Help Center is looking for a Youth Chatroom Moderator Volunteer

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 noah
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Job Description

A Safe Space
The chatrooms are Safe Spaces where youth can be open with their feelings, talk about fears or doubts, but also talk about the victories and good things that have happened in their lives. We encourage young people to join the chatrooms as often as they like, week after week, so they can form friendships and create support circles. The chatrooms are spaces where people can be themselves and let their guards down. It can be a place to vent over a hard day or to talk about their first shot of testosterone. At times the rooms can be serious and the conversation can be about coming out, discrimination or bullying, but other times it can be about favorite bands or the latest show binged on Netflix.

Your Role
The role of the Moderators is to create a Safe Space where youth feel they can be open with their emotions and express themselves freely. This can be accomplished by kind and affirming words, giving each person the respect they deserve, and protecting the chatroom from pranks or verbal attacks. Moderators often provide information and resources while moderating the conversations as well. Sometimes the Moderator will lead a discussion, ask open-ended questions, or answer questions about the LGBTQIA+ community.

Volunteer requirements:
Moderators must be at least 18 years old

Commit to a 2-hour shift each week for at least 12 months (starting after training)

Access to high-speed internet

Must be able to use a laptop or desktop, you can not use a phone

Basic internet knowledge

Ability to type and communicate in English

Mature nature, but able to connect with young people

Strong conversation skills

Flexibility
If you are selected as a volunteer, we want to stress the importance of feeling highly confident that you can honor your commitment to being available for your chatroom shift (with the exception of illness or vacation). Some volunteer opportunities lend themselves to greater flexibility than we do. This is NOT the case with this type of work, since volunteers are moderating an active youth chatroom, and if someone doesn't show up for their shift, the chatroom can't open. So please, give careful thought to your schedule to make sure you feel comfortable with making this one-year commitment.

 

To apply for this position, please comment "Interested" below. We'll send you the application link via private message.
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Posted : 29/08/2025 11:54 am