Automated phone call system that reaches thousands instantly
An automated phone call system delivers a recorded message to all your contacts at once.
Text-to-speech, call transfers and automatic retries do the work for you, so you reach thousands in minutes and connect the people who respond to live agents.
Everything you need from an automated phone call system
Features that make every automated call personal, reachable and easy to act on.
Text-to-speech
Adds each contact’s name, phone number or address to your script and turns it into a personalized recording.
Learn more →Call transfers
Transfers live calls to agents for detailed conversations or data collection, with options for digits 0 to 9.
Learn more →Caller ID control
Rent numbers of your choice, use a toll-free number, or let Dynamic Caller ID rent local numbers automatically.
Learn more →Voicemail drop
Detects answering machines and drops a voicemail, either the same message or a different one just for machines.
Learn more →Automatic retries
Redials unanswered calls, with the number of attempts and the time between them set by you.
Voicemail transcripts
Emails you a transcript and the audio of any message people leave.
Learn more →Real-time reports
Shows calls attempted, answered, retried and more in the analytics dashboard.
Learn more →Mobile and desktop
Set up campaigns and monitor results from your desktop or your phone.
Calling one by one vs an automated phone call system
When time matters, an automated phone call system delivers a voice message to a large contact list in minutes.
Manual calling and automated calling
| Calling one by one | An automated phone call system |
|---|---|
| Agents dial every contact and wait for free phone lines. | One click delivers your message to every contact, with no waiting for free lines. |
| You re-record or re-read your message for each person. | Text-to-speech personalizes every message automatically. |
| Answering machines and voicemails waste agent time. | Machines get a voicemail, and people get your message. |
| Interested contacts have to call you back. | Transfers connect them to a live agent straight away. |
Send automated phone calls in four steps
Watch an automated call campaign being set up
Select your contacts
Upload a CSV file or import your list from your CRM.
Add your message
Upload a recording or use text-to-speech to personalize it.
Set the details
Choose transfer options, the number to call from and a schedule.
Launch
CallHub dials your list and logs results in real time.
See automated calling in action
Book a 30 minute session and we’ll help you launch your first automated call campaign.
Book a Demo
Automated calls for every team that needs to reach people fast
When time matters, deliver a voice message to your whole list in minutes.
Advocacy organizations
- Urgent action alerts
- Supporter mobilization
- Event attendance
Nonprofits
- Event and donation reminders
- Emergency notifications
- Calling trees
Unions
- Member notifications
- Vote reminders
- Collecting member feedback
Political campaigns
- Announcements and updates
- Get-out-the-vote reminders
- Polling
Part of one campaign across every channel
Automated calls are one piece of a unified campaign. Calls, texts and emails run together in CallHub, and every outcome is saved to the contact’s record, so each channel knows what to do next.
One record per contact
Calls, texts and emails all save to the same record, so your team always sees the full history.
The right next step
A non-answer can trigger a text and a commitment can trigger the next step, so nobody falls through the cracks.
No list rebuilding
Outcomes update the record in real time, so there’s no exporting and re-uploading between channels.
Hear from organizations winning with CallHub
Ready to reach thousands by phone in minutes?
Book a 30 minute session and we’ll help you launch your first automated call campaign.
Questions about automated phone call systems
An automated phone call system, also called an automated calling system or automated call service, is a cloud platform that delivers pre-recorded voice messages to large contact lists without manual dialing. It can also route calls to live agents.
You upload your contact list, record your message or use text-to-speech, then set your schedule and launch. The system dials contacts, detects answering machines, plays your message, routes calls and logs results in real time.
Upload your contact list as a CSV file or import it from your CRM, record or type your message, then set your schedule, caller ID and retry settings and launch. You can even make automated calls from Excel by saving your spreadsheet as a CSV.
Sign up, choose or rent a phone number, create your message, configure voicemail, transfers and schedules, and launch. There’s no hardware or technical expertise needed, and setup takes under five minutes.
Yes, when you follow TCPA and FCC rules: get prior express consent (written consent for marketing to cell phones), honor Do Not Call lists, offer a clear opt-out, show proper caller ID and call only in permitted hours. CallHub makes all outbound calls SHAKEN/STIR compliant at no extra cost.
Yes. With CallHub you can combine mass calling and text broadcasts in one campaign, so you reach contacts on the channel they prefer.
Yes. CallHub detects answering machines and drops a voicemail. You can leave the same message or upload a different one just for machines.
Yes. Use merge tags like {FirstName} or {PhoneNumber}, or custom fields from your CRM. Text-to-speech turns your script into a personalized message for each contact.
Yes. Set how many times to redial, the time between retries and the hours to retry in. Retries stop once the contact answers.
Yes. Contacts can press digits to choose an option, leave a voicemail, or be transferred to a live agent for a detailed conversation.
You can upload your own recording as an MP3 or WAV file for a personal touch, or use text-to-speech, which uses natural pacing and inflection. Recipients may recognize an automated call, but the quality is clear and effective.
They’re closely related. Voice broadcasting is the practice of sending a recorded message to many contacts at once, and an automated phone call system is the platform that does it. See voice broadcasting.
On CallHub’s pay-as-you-go Essentials plan, voice broadcasting costs 4.6¢ per minute, with $6 in free credits to start. The Scale plan offers custom volume rates from a $2,500 commitment.
Reminders to vote, invitations to a fundraising gala, appointment confirmations with “press 1 to confirm”, and school closing notices. Keep messages under 30 seconds and name your organization up front.