Author: Nandhaan Verma

Nandhaan is a marketer with nearly 5 years of experience researching & writing about communication for nonprofits, advocacies, & political campaigns. His insights have empowered multiple organizations to streamline communications & drive change.

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Donor relations during a pandemic: Top 10 tips to ensure they stay with you

Donor relations during a pandemic: Top 10 tips to ensure they stay with you

Right now, all communications need to be three things:1. Clear2. Concise3. Compassionate- Julia Campbell, Nonprofit influencer, Founder - JC Social...

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Virtual call center software: Everything you need to know to get started

Virtual call center software: Everything you need to know to get started

That’s how much you save for each call center agent working from home.  If you save that much for a...

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Using psychology in business cold calling to get the best results

Using psychology in business cold calling to get the best results

Can you imagine how the conversation would have gone after? It’s a classic example of the use of psychology in...

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How to implement phone etiquette that keeps prospects from hanging up on you

How to implement phone etiquette that keeps prospects from hanging up on you

71% of clients will end a business relationship because of the lack of phone etiquette. Needless to say, phone etiquette...

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How to implement active listening in your phone interactions to boost sales

How to implement active listening in your phone interactions to boost sales

Self-centric sales interactions lead to disasters. According to a survey,  71% of customers are irritated by salespeople who don’t listen....

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