Author: Nandhaan Verma

Nandhaan is a marketer with nearly 5 years of experience researching & writing about communication for nonprofits, advocacies, & political campaigns. His insights have empowered multiple organizations to streamline communications & drive change.

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4 Online Fundraising Tips to Help Exceed Your Fundraising Goals

4 Online Fundraising Tips to Help Exceed Your Fundraising Goals

Online giving has seen a consistent year on year growth since 2012. In 2019 alone, almost all nonprofits witnessed a...

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Understanding the challenge of call center attrition and how to solve it

Understanding the challenge of call center attrition and how to solve it

The cost of replacing a call center employee is about 20% of their annual salary.  By that calculation, employee turnover...

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Donor relations during a pandemic: Top 10 tips to ensure they stay with you

Donor relations during a pandemic: Top 10 tips to ensure they stay with you

Right now, all communications need to be three things:1. Clear2. Concise3. Compassionate- Julia Campbell, Nonprofit influencer, Founder - JC Social...

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Using psychology in business cold calling to get the best results

Using psychology in business cold calling to get the best results

Can you imagine how the conversation would have gone after? It’s a classic example of the use of psychology in...

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How to implement phone etiquette that keeps prospects from hanging up on you

How to implement phone etiquette that keeps prospects from hanging up on you

71% of clients will end a business relationship because of the lack of phone etiquette. Needless to say, phone etiquette...

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Call Center Software

Have live conversations at scale

Text Broadcasts

Send highly personalized texts in bulk

Voice Broadcasting

Send mass voice messages over call

Peer-to-Peer Texting

Have one-to-one text chats at scale

Email Marketing Software

Deliver emails that get opened

Text-to-Join

Build contact lists on autopilot

Relational Organizing

Create multi-channel journeys that work

Workflow Automation

Create multi-channel journeys that work

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