Author: Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.

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A Complete Guide To What Is A Contact Center And Its Benefits

A Complete Guide To What Is A Contact Center And Its Benefits

A contact center allows organizations to communicate with customers across multiple channels, including phone calls, text messages, social media, email,...

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Ballot Chasing: Script Samples To Request For Absentee Ballots

Ballot Chasing: Script Samples To Request For Absentee Ballots

Absentee ballots are crucial for any election to increase voter turnout. In the 2018 midterm elections, 40% of voters used...

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Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan mobilization is exceptionally effective, especially in areas where a high percentage of voters are categorized as undecided or swing...

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Call Center Quality Assurance: Best Practices, Software, Etc

Call Center Quality Assurance: Best Practices, Software, Etc

If you ever need to be convinced about why call center quality assurance is essential, I have two reasons for...

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The Complete Guide To Building Great Customer Relations

The Complete Guide To Building Great Customer Relations

Why do you need to strive to improve customer relations constantly?  Because as many as 59% of customers in the...

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