Author: Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.

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Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan mobilization is exceptionally effective, especially in areas where a high percentage of voters are categorized as undecided or swing...

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Call Center Quality Assurance: Best Practices, Software, Etc

Call Center Quality Assurance: Best Practices, Software, Etc

If you ever need to be convinced about why call center quality assurance is essential, I have two reasons for...

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The Complete Guide To Building Great Customer Relations

The Complete Guide To Building Great Customer Relations

Why do you need to strive to improve customer relations constantly?  Because as many as 59% of customers in the...

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Your A-Z Guide To Call Center Gamification For Superb Results

Your A-Z Guide To Call Center Gamification For Superb Results

Call center gamification is adding games and game-based elements to call center campaigns and boosting productivity. Gamification is a great...

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How Phonebanking Software Can Help Grassroots Voter Outreach

How Phonebanking Software Can Help Grassroots Voter Outreach

Using collective action to build a campaign from the ground up is no easy task! Especially without two things -...

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