Author: Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.

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What Is Call Routing: 9 Ways You Can Handle Call Traffic

What Is Call Routing: 9 Ways You Can Handle Call Traffic

When does a business lookup call routing? Here’s when: They’re ready to create a seamless customer experience They want to...

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Call Monitoring: Why Does Your Call Center Need It?

Call Monitoring: Why Does Your Call Center Need It?

Call monitoring is essential if you've ever wondered whether the calls made from your call center are– Meeting expectations, Serving...

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A Complete Guide To What Is A Contact Center And Its Benefits

A Complete Guide To What Is A Contact Center And Its Benefits

A contact center allows organizations to communicate with customers across multiple channels, including phone calls, text messages, social media, email,...

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How to Request for Absentee Ballot: Script Samples

How to Request for Absentee Ballot: Script Samples

Absentee ballots are crucial for any election to increase voter turnout. In the 2018 midterm elections, 40% of voters used...

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Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan mobilization is exceptionally effective, especially in areas where a high percentage of voters are categorized as undecided or swing...

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