Category: Call Center Software

What is an Auto Dialer, How To Use It, And How to Choose One

What is an Auto Dialer, How To Use It, And How to Choose One

What is an auto dialer? An auto dialer is software that automates the process of dialing phone numbers, connecting agents...

Read More

Virtual Call Center Software: Best Features & How to Get Started

Virtual Call Center Software: Best Features & How to Get Started

A virtual call center software enables remote agents to handle inbound and outbound calls via the cloud. The benefits of...

Read More

Advanced Analytics: Powerful Data To Perfect Your Outreach

Advanced Analytics: Powerful Data To Perfect Your Outreach

Why advanced analytics? You can’t improve what you cannot measure.  This is true whether you are a campaign trying to...

Read More

Need a Better NGP VAN Dialer Alternative? Start Here

Need a Better NGP VAN Dialer Alternative? Start Here

If you're searching for an NGP VAN dialer alternative, you're likely familiar with how effective these tools have been for...

Read More

Powerful Call Center Analytics for Better ROI in 2025

Powerful Call Center Analytics for Better ROI in 2025

Have you ever wondered if your calling campaign is reaching supporters at the right time?  OR if your volunteers’ energy...

Read More

Preview Dialer: How To Use The Best Outbound Calling Tool

Preview Dialer: How To Use The Best Outbound Calling Tool

Why do you need a preview dialer?  Imagine two callers making calls to donors. One says, “Hello, would you like...

Read More