Category: Call Center Software

Advanced Analytics: Powerful Data To Perfect Your Outreach

Advanced Analytics: Powerful Data To Perfect Your Outreach

Why advanced analytics? You can’t improve what you cannot measure.  This is true whether you are a campaign trying to...

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Need a Better NGP VAN Dialer Alternative? Start Here

Need a Better NGP VAN Dialer Alternative? Start Here

If you're searching for an NGP VAN dialer alternative, you're likely familiar with how effective these tools have been for...

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Powerful Call Center Analytics for Better ROI in 2025

Powerful Call Center Analytics for Better ROI in 2025

Have you ever wondered if your calling campaign is reaching supporters at the right time?  OR if your volunteers’ energy...

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Preview Dialer: How To Use The Best Outbound Calling Tool

Preview Dialer: How To Use The Best Outbound Calling Tool

Why do you need a preview dialer?  Imagine two callers making calls to donors. One says, “Hello, would you like...

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Auto Dialer vs Predictive Dialer: Find the Best Fit

Auto Dialer vs Predictive Dialer: Find the Best Fit

Auto dialer Vs Predictive dialer: What distinguishes the two? One factor in deciding the performance of your calling campaigns is...

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How Does caller ID work: FAQs and quick answers

How Does caller ID work: FAQs and quick answers

How does caller ID work? This is a question that many customers ask our support team. This article is your...

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