Category: Call Center Software

Contact Center Vs Call Center – Key Differences Between The Two

Contact Center Vs Call Center – Key Differences Between The Two

So, you’ve been asked to decide whether your organization should choose a contact center software or a call center software...

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Auto Dialer Vs. Manual Dialer: What Does the New Law Say?

Auto Dialer Vs. Manual Dialer: What Does the New Law Say?

The Telephone Consumer Protection Act (TCPA) adopted a “narrow” definition of auto dialers in 2022, making remarkable changes in the...

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Auto Dialer Vs. Predictive Dialer: Which Is Right For You And How Do You Choose One?

Auto Dialer Vs. Predictive Dialer: Which Is Right For You And How Do You Choose One?

Auto dialer Vs Predictive dialer: What distinguishes the two? One factor in deciding the performance of your calling campaigns is...

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The Complete Call Center Software Buyer Guide: What to Look Out For

The Complete Call Center Software Buyer Guide: What to Look Out For

Managing a calling software can be challenging for growing organizations and small businesses but our call center software buyer guide...

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Building Call Center Scripts that Motivate Action (with examples)

Building Call Center Scripts that Motivate Action (with examples)

Which of these call center script (samples) do you think would get a better response? Exhibit A: Hi. I am...

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Looking for an NGP VAN Dialer Alternative? CallHub is the Answer

Looking for an NGP VAN Dialer Alternative? CallHub is the Answer

The NGP VAN Dialers have served as a fantastic instrument for Democratic and progressive campaigns for voter outreach, canvassing, and...

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