UNION ORGANIZING
Reach every worker before the vote. Across every shift, site, and channel.
Organizing drives fail when workers go unreached. CallHub coordinates calls, texts, and relational outreach so no worker slips through before authorization or ratification day.
- ✓ Call, text, and relational outreach coordinated from one campaign, not three disconnected tools
- ✓ Automated follow-up sequences across channels so unreached workers get a second and third touch
- ✓ One live contact record per worker, updated in real time across every volunteer interaction
- ✓ Built-in TCPA compliance, CRM sync, and shift-hour scheduling. Included on every plan.
Trusted by organizations across the world
THE PROBLEM
Scattered outreach loses authorization drives before the vote is called.
Your phone team works one list. Your texters work another. Nobody knows which workers are still unreached. Management is already running counter-messaging.
A single cold call doesn't move an undecided worker. Especially not when management has daily access to them on the floor. You need repeated, trusted touches across channels.
Workers on split shifts, overnight rotations, and contractor arrangements don't answer at the same hour. One-size outreach hits voicemail and stops. The contact is lost.
Callers export one list. Texters maintain another. Relational organizers track a third. Workers get double-contacted or missed entirely. There's no shared record.
HOW IT WORKS
Every capability your organizing drive needs, from first contact to ratification
Organizing isn’t a single channel or a single moment. CallHub gives your team the tools to identify supporters, persuade the undecided, mobilize members, and coordinate action. All from one platform.
Worker ID Calls
Find your supporters before management finds your organizers.
The first job in any drive is knowing who’s with you, who’s persuadable, and who’s against. CallHub lets volunteers run structured worker ID phone banks with custom survey scripts. Every response auto-tags the contact in real time. No spreadsheet cleanup. No lost data between shifts.
- →Call Center Software: run structured worker ID calls with branching survey logic and real-time disposition tagging
- →Predictive Dialer: keeps volunteers on conversations, not waiting for calls to connect, maximizing talk time per shift
- →Segments & Auto-Tagging: supporters, undecideds, and hard nos are auto-segmented as responses come in, with no manual work
- →Language Routing: non-English-speaking workers connect automatically to bilingual volunteers for higher conversion
Authorization Card & Petition Drives
Move undecided workers across channels before management does.
Undecided workers don’t sign from a single phone call. They need consistent contact over days, across multiple directions. CallHub combines P2P texting with phone banking so volunteers reach persuadable workers in high-volume, personal conversations. When a text exchange gets warm, escalate to a live call in one click.
- →P2P Texting: high-volume, one-to-one text conversations with undecided workers; volunteers handle real replies personally
- →In-Chat Calling: escalate a warm text exchange to a live call instantly, at the moment of highest interest
- →Workflow Automation: set call → text → email follow-up rules once; sequences run automatically for every unreached contact
- →Inbound Call Handling: workers who missed your call can call back directly into the campaign, with a 3.5% callback rate
Relational Organizing
Reach workers your organizers can’t. Use the contacts they already trust.
A call from an organizer is easier to dismiss than one from a coworker. Relational organizing lets your existing supporters reach their own networks with guided scripts. Every outcome (signed, undecided, declined) syncs back into the central campaign record automatically.
- →Relational Organizing: members contact their own networks with guided scripts; all responses feed back into the campaign record
- →Workflow Automation: define follow-up triggers once; automated sequences continue outreach on relational contacts without daily management
- →Segments: contacts surfaced through relational outreach are auto-segmented and routed to the right next action
Member Mobilization & Action Alerts
Turn signed cards into showing up. At the vote, the rally, or the table.
Signing a card is one thing. Showing up on vote day, or at a contract action, is another. CallHub coordinates text broadcasts, voice reminders, and automated follow-up sequences to move confirmed members from passive support to active participation. Set the sequence once and let it run.
- →Text Broadcasts: send personalized action alerts to your full confirmed member list in one send, with timezone-optimized delivery
- →Voice Broadcasting: reach members who prefer calls with a pre-recorded message at scale, without tying up volunteers
- →Recurring Campaign: schedule the full reminder sequence in advance and let it run without day-of management
- →Timezone-Optimized Outreach: every message sends during the worker's local permitted hours, regardless of where your team is based
Contract Campaigns & Bargaining Support
Keep members informed and engaged through every round at the table.
Bargaining campaigns require sustained communication: updates after each session, action alerts when pressure is needed, and fast mobilization if a deadline hits. CallHub gives your team one place to run all of it. One contact record per member across every channel, no reconciliation needed.
- →P2P Texting: send bargaining updates and action calls personally, with volunteers handling member replies in real time
- →Agent Quality & Coaching (AI): AI feedback flags underperforming volunteers daily, with a 25% performance boost across the phone bank
- →Built-in TCPA Compliance: automatic litigator scrubbing, landline detection, and 8am to 9pm local hour enforcement on every outreach
- →Live Monitoring Dashboard: supervisors see every active call, volunteer stats, and contact rates in real time from one view
Built for the tools unions already run on. Certified for the standards your counsel is accountable to.
Two-way sync with the CRMs and organizing platforms your campaigns already use.
Every major security and compliance standard. Built in, not bolted on.
WHO THIS IS FOR
Built for everyone running the drive
Whether you’re directing the organizing strategy, building outreach sequences, or coordinating a distributed volunteer team, here’s what CallHub does for your role.
You're accountable for the drive outcome. You can't have phone, text, and relational teams operating without a shared view. CallHub gives you unified reporting across every outreach channel. See in real time where workers are converting and where support is slipping, before management notices the gap.
- Unified reporting across call, text, and relational outreach. No reconciling data from separate tools.
- Real-time contact segmentation so strategy shifts can be pushed across channels instantly
- Two-way sync with your CRM and member database. One source of truth per worker contact.
- 2.8x more outreach impact vs running separate calling and texting tools on the same list
You're responsible for building and running outreach: uploading lists, chasing no-answers, and stitching tools that don't share data. CallHub removes that overhead. Set your worker ID and follow-up sequence rules once. CallHub runs it automatically across your full contact list, with every channel reading from the same record.
- Workflow automation: set call → text → email sequences once; runs without daily management
- Auto-tagging by disposition and survey response. Supporter segments always current.
- One contact record per worker. Every channel and volunteer reads from the same source.
- Built-in TCPA compliance runs automatically. No manual litigator scrubbing required.
Managing volunteers across multiple locations and shift patterns means constant friction: setup barriers, inconsistent quality, and no real-time view of who's performing. CallHub removes the setup barrier entirely. Volunteers join from a browser in under 60 seconds. AI scores every call so you know who needs coaching without listening to every recording.
- Browser-based dialer. Volunteers are live in under 60 seconds, from any location or device.
- Live monitoring dashboard. See every active call, agent stats, and contact rates in real time.
- Call barge. Join any live call to coach the volunteer directly, without the worker knowing.
- AI quality scoring flags underperforming volunteers and delivers personalized coaching daily
WHAT UNIONS SAY
Hear from unions winning with coordinated outreach
Our goal was to get members involved in our pay campaign. Signing the Government petition was the mechanism. Our target was 100,000 signatures. That number secures a Parliamentary debate. We achieved it after using P2P texting.
"We needed 40,000 more signatures in under a week. Phone and email weren't enough. P2P texting through CallHub got us 10,000 signatures in a single day. The response rate is in another league entirely."
"Hospo Voice used P2P texting and email through CallHub to reach workers across Australia. Workers scattered across casual roles are hard to reach through traditional channels. Digital tools plus on-the-ground action made the campaign work."
FAQ
Common questions about running organizing drives on CallHub
See how a coordinated organizing drive performs against your current approach
Book a 30-minute session. We’ll map a full outreach strategy to your worker list, CRM, and authorization or vote timeline.