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EVENTS & SURVEYS

Fill every seat. Get every response. Without the manual follow-up.

Most event and survey campaigns stall because outreach is fragmented. One tool for invites, another for reminders, a third for follow-up. CallHub runs the full sequence from one place.

  • Multi-channel invitations: call, text, and email coordinated from one campaign
  • Automated reminders that follow up across channels until a response is captured
  • Real-time RSVP and survey response tracking in a single contact record
  • Built-in TCPA compliance and timezone scheduling included on every plan
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Best for campaigns with < 10k contacts
Screenshot of CallHub dashboard showing Events & Surveys Campaign with left navigation and campaign builder UI

Trusted by organizations across the world

PCS logo on a blue background with the text 'Public and Commercial Services Union'
PCS logo on a blue background with the text 'Public and Commercial Services Union'
PCS logo on a blue background with the text 'Public and Commercial Services Union'

THE PROBLEM

Fragmented outreach means empty seats and incomplete data.

Your invite, reminder, and follow-up are running from separate tools on separate lists. By the time you reconcile them, the event is over.

Invites go out once. Nobody follows up.

A single email to your full list gets ignored by most contacts. No second touch. No text reminder. No call for high-value attendees. Registration stalls and nobody knows until it's too late.

Survey responses trickle in from whoever opened the email

Email-only surveys average 10–15% response rates. The contacts who matter most — hard-to-reach segments, specific chapters, non-email users — are underrepresented in your data.

RSVP and survey data live apart from your contact list

Who confirmed, who declined, who completed the survey — tracked in three places. Reconciling them before the next outreach wave costs hours and still leaves gaps.

HOW IT WORKS

Every capability your events and surveys campaign needs, from invite to insight

Running a high-response event or survey isn’t one channel on one day. CallHub gives your team the tools to invite at scale, remind across channels, capture responses in real time, and follow up automatically.

Event Invitations & RSVPs

Reach every contact on your list. Not just the ones who read email.

Your invite list includes people who don’t respond to email. CallHub lets you send invitations across text, call, and email from one campaign. Each contact gets reached on the channel they respond to. RSVPs update the contact record automatically as responses come in.

  • Text Broadcasts: send personalized event invitations to your full contact list in one send, with one-tap RSVP links
  • Voice Broadcasting: reach contacts who don't read email with a pre-recorded invite at scale without tying up volunteers
  • P2P Texting: volunteers send personal invites to high-priority contacts and handle replies directly
  • Segments & Auto-Tagging: auto-segment by RSVP status as responses arrive so follow-up only targets the unreached
Event invitation multi-channel outreach
Automated event reminder sequence

Automated Reminders

Confirmed attendees still need a nudge. Automate every reminder across channels.

Confirmation doesn’t guarantee attendance. A text the day before moves people. A call the morning of moves more. CallHub lets you build the full reminder sequence once and run it automatically for every confirmed contact, timed to their local timezone.

  • Workflow Automation: build the full invite → confirm → reminder sequence once; it triggers and runs automatically based on each contact's response
  • Recurring Campaign: schedule reminder sends days in advance across your full confirmed RSVP list without day-of management
  • Timezone-Optimized Outreach: every message sends in the contact's local permitted hours, regardless of where your team is based
  • Call Center Software: run a day-before confirmation call bank for high-value events without building a separate list

Survey & Poll Distribution

Get responses from the contacts who matter. Not just whoever opened the email.

High-response surveys require multi-channel distribution. CallHub sends survey links via text and email, and volunteers can walk contacts through key questions on live calls. Every response auto-tags the contact record without manual data entry between your survey tool and CRM.

  • P2P Texting: send personalized survey links with high open rates; volunteers handle follow-up questions on warm responses
  • Call Center Software: volunteers conduct structured phone surveys with branching question logic and real-time response tagging
  • Segments & Auto-Tagging: survey responses auto-tag contacts so follow-up outreach targets only non-respondents
  • In-Chat Calling: escalate a warm text exchange to a live survey call instantly when a contact engages
Survey distribution multi-channel
Post-event follow-up automation

Post-Event & Survey Follow-Up

Close the loop. Move every respondent to the next action automatically.

The event ends, the survey closes — and most organizations stop. The contacts who attended, completed the survey, or expressed interest are the warmest leads in your list. CallHub automatically segments them and routes them into your next outreach sequence before the data goes cold.

  • Workflow Automation: define post-event follow-up rules once; sequences trigger automatically based on attendance and survey outcomes
  • Text Broadcasts: send post-event thank-you messages or survey result summaries to attendees in one send
  • Relational Organizing: route engaged attendees into peer outreach sequences so their energy reaches their networks
  • Two-way CRM Sync: event and survey outcomes push back to NationBuilder, NGP VAN, and Salesforce in real time

Built for the tools campaigns and organizations already run on. Certified for the standards your counsel is accountable to.

Integrations

Two-way sync with the CRM and membership platforms your organization already uses.

NationBuilder
NGP VAN
Action Network
Salesforce
Blackbaud
everyaction
Compliance & Security

Every major security and compliance standard. Built in, not bolted on.

SOC 2
GDPR
CCPA
ISO 27001

WHO THIS IS FOR

Built for everyone running the campaign

Whether you’re directing strategy, building outreach sequences, or coordinating a volunteer team — here’s what CallHub does for your role.

Campaign Director
Digital Organizer
Volunteer Coordinator
Campaign Director
One view across every event and survey campaign your team is running.

You need to know registration numbers, survey response rates, and which segments are still unreached — without pulling reports from three tools. CallHub gives you unified reporting across every outreach channel in real time. Make strategy calls on live data, not last night's export.

  • 📊Unified reporting across call, text, and email for every event and survey campaign
  • Real-time RSVP and response segmentation so you see gaps before it's too late to close them
  • 🔗Two-way CRM sync with NationBuilder, NGP VAN, and Salesforce — event data flows back automatically
  • 📉2.8x more contacts reached vs running separate calling and texting tools on the same list
2.8x
more contacts reached vs campaigns running separate calling and texting tools
535 hrs
saved per campaign on admin, list management, and cross-channel coordination
20%
outcome boost from automated multi-channel sequences vs single-channel outreach
Digital Organizer
Build the invite sequence once. Let it run through registration day.

You're responsible for building and managing outreach: uploading lists, chasing no-responses, and reconciling RSVP data across tools. CallHub removes that overhead. Set your invite → reminder → follow-up rules once and CallHub runs it automatically for every contact, with every channel reading from the same record.

  • 🔄Workflow automation: set invite → reminder → follow-up sequences once; runs without daily management
  • 🏷️Auto-tagging by RSVP status and survey response — segments always current, no manual updates
  • 📋One contact record per person — every channel reads the same RSVP and survey history
  • 🛡️Built-in TCPA compliance runs automatically — no manual scrubbing before each send
87%
less manual list work with behavior-driven automated segments
40%
time saved on campaign setup with bulk setup, API-driven flows, and two-way CRM sync
3x
higher survey response rates when outreach runs across text, call, and email vs email only
Volunteer Coordinator
Run a distributed event outreach team without the setup friction.

Managing volunteers across invite and survey campaigns means constant friction: setup barriers, inconsistent quality, and no real-time view of who's performing. CallHub removes the setup barrier entirely. Volunteers join from a browser in under 60 seconds. AI scores every call so you know who needs coaching without reviewing every recording.

  • 🌐Browser-based dialer — volunteers are live in under 60 seconds, from any location or device
  • 👁️Live monitoring dashboard — see every active call, volunteer stats, and contact rates in real time
  • 🎙️Call barge — join any live call to coach the volunteer directly, without the contact knowing
  • 🤖AI quality scoring flags underperforming volunteers and delivers personalized coaching daily
25%
performance boost from daily AI coaching feedback to volunteers
3.5%
inbound callback rate — contacts who missed calls call back directly into the campaign
<60s
volunteer onboarding time. Browser-based, nothing to install, active from anywhere.

WHAT CAMPAIGNS SAY

Hear from campaigns winning with coordinated outreach

"

Our goal was to get members involved in our pay campaign. Signing the Government petition was the mechanism. Our target was 100,000 signatures. That number secures a Parliamentary debate. We achieved it after using P2P texting.

MC
Martyn Cook
PCS Union · UK's largest civil service trade union · 200,000 members
100K
signatures achieved

"We needed 40,000 more signatures in under a week. Phone and email weren't enough. P2P texting through CallHub got us 10,000 signatures in a single day. The response rate is in another league entirely."

PCS
PCS Campaign Team
Public and Commercial Services Union, United Kingdom

"Hospo Voice used P2P texting and email through CallHub to reach workers across Australia. Workers scattered across casual roles are hard to reach through traditional channels. Digital tools plus on-the-ground action made the campaign work."

TP
Tim Petterson
Communications & Campaigns Director, United Voice · Hospo Voice Project
G2★★★★★4.8 / 5
🏆 Leader · Spring 2025
🥇 Highest Rated · Political Software
🎍 Best Support · Mid-Market

FAQ

Common questions about running events and surveys on CallHub

Can we run event invitations, reminders, and survey distribution from one campaign?
Yes. Workflow Automation lets you define the full sequence once: invite via text and email, follow-up call for non-responders, confirmation reminder, day-before text. Each step triggers automatically based on contact responses and every channel reads from the same contact record.
How does CallHub improve survey response rates compared to email-only distribution?
By adding text and phone outreach alongside email. Contacts who don't open email still receive a survey link via text. Volunteers can conduct structured phone surveys for contacts in critical segments. Combining channels typically produces 2–3x higher response rates than email alone.
Where do RSVP and survey responses go? Do they sync back to our CRM?
Yes. CallHub has two-way sync with NationBuilder, NGP VAN, Salesforce, and EveryAction. RSVP status, survey responses, and disposition codes update the contact record in real time after each interaction. No manual exports. Your CRM stays current throughout the campaign.
Can volunteers manage event outreach remotely, or do they need to be on-site?
CallHub's dialer is fully browser-based. Volunteers join from anywhere with internet in under 60 seconds — nothing to install. Supervisors monitor every active call and volunteer performance from one live dashboard in real time.
How far in advance can we schedule event reminder sequences?
You can schedule campaigns days or weeks in advance. Build the full reminder sequence ahead of the event and let it run. Timezone-optimized delivery ensures no contact is messaged outside permitted hours, regardless of when the campaign was configured.
Is CallHub suitable for smaller campaigns running local events, not just national-scale organizations?
Yes. CallHub scales from a single local event to national multi-site campaigns. There's a free tier for campaigns under 10K contacts. Many local chapters and smaller nonprofits use CallHub to run event outreach for a single venue or geographic area.

See how a coordinated events and surveys campaign performs against yours

Book a 30-minute session. We’ll map a coordinated invite, reminder, and follow-up campaign to your contact list, CRM, and event timeline.

Book a Demo
Get Started Free
Best for campaigns with < 10k contacts