Category: Call Center Software

Virtual call center software: Everything you need to know to get started

Virtual call center software: Everything you need to know to get started

That’s how much you save for each call center agent working from home.  If you save that much for a...

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How Nonprofits Can Take Advantage of Text From Call Center

How Nonprofits Can Take Advantage of Text From Call Center

Whether you’re thanking your donors, inviting them to an event or asking for a contribution, you want to make sure...

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Phone Survey Software for Market Research and Political Polling

Phone Survey Software for Market Research and Political Polling

What is a phone survey? Phone survey software is used to conduct polls on a targeted group of respondents with...

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Product Hub: Powering authentic conversations with interactive call scripts

Product Hub: Powering authentic conversations with interactive call scripts

In the past month, we shipped two updates to the Call Center product with—interactive scripts to power authentic conversations and...

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How Can Nonprofits Benefit From Using A Call Center Product

How Can Nonprofits Benefit From Using A Call Center Product

Nonprofits use the phone to raise funds for one simple reason. It works. The challenge you face is to set...

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Product Update: Call Center

Product Update: Call Center

We've expanded the scope of phone banking results to help you turn data into action. We've added custom dispositions for better tracking...

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