Category: Call Center Software

Contact Center Vs Call Center – Key Differences Between The Two

Contact Center Vs Call Center – Key Differences Between The Two

So, you’ve been asked to decide whether your organization should choose a contact center software or a call center software...

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The Complete Call Center Software Buyer Guide: What to Look Out For

The Complete Call Center Software Buyer Guide: What to Look Out For

Managing a calling software can be challenging for growing organizations and small businesses but our call center software buyer guide...

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Building Call Center Scripts that Motivate Action (with examples)

Building Call Center Scripts that Motivate Action (with examples)

Which of these call center script (samples) do you think would get a better response? Exhibit A: Hi. I am...

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All You Need to Know about Automatic Call Software

All You Need to Know about Automatic Call Software

An automatic call software automates phone dialing for telemarketing and sales teams. The software is most commonly used for cold...

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Political Robocalls vs. Fastclick Dialer: Overcome Regulation Obstacles With This Calling Tool

Political Robocalls vs. Fastclick Dialer: Overcome Regulation Obstacles With This Calling Tool

Strict TCPA laws restricting political robocalls are meant to regulate citizens’ privacy and data security. And yet, campaign after campaign,...

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Power Authentic Conversations: Unlock Real Results

Power Authentic Conversations: Unlock Real Results

In the past month, we shipped two updates to the Call Center product—interactive scripts that power authentic conversations and a faster...

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