LABOR ACTION & CONTRACT CAMPAIGNS
When every hour counts, keep every member conversation moving
During a contract campaign or strike authorization vote, fragmented tools don’t just slow you down, they leave members uninformed at the moment it matters most.
CallHub gives your bargaining team one platform to reach every member fast, track every response in real time, and coordinate action on the ground.
- ✓ 2.8x more members reached per campaign.
- ✓ 535 staff hours saved on admin per campaign
- ✓ 87% less staff coordination required
Trusted by unions across the world
THE PROBLEM
Strike votes fail when members don’t hear about it in time.
Members fall through the gaps. You waste time on manually work. The strike fails.
Your calling and texting teams work on separate lists. A member who doesn't answer a call never gets a follow-up and a missed strike authorization vote can't be recovered.
Picket schedules, shift changes, hardship fund updates — each going out through a different tool with no shared visibility. Stewards get conflicting information. Members get nothing.
When a contract deadline hits at midnight, your bargaining team needs to know right away whether members have seen the update, not the morning after someone exports a report.
THE SOLUTION
One unified campaign. Every channel moving together
From the first day of bargaining to the last vote on a contract, CallHub keeps every channel coordinated, every member informed, and every organizer working from the same real-time picture.
Strike Authorization
Get every member to the vote. Before the window closes.
When you’re working against a deadline, a single cold call to a member isn’t enough and a missed follow-up is a lost vote. CallHub sequences every channel automatically so no member is left out.
- →Broadcast text to all members announcing the vote; sent in minutes, not hours
- →Automatic P2P follow-up to non-responders while urgency is highest
- →See who's confirmed, who's pending, who needs another touch in real time
- →Real time CRM two-way sync keeps your voter file up to date throughout
Contract Campaign Coordination
Keep members informed through every stage of bargaining.
A contract campaign runs for months. Members who stay informed stay engaged. CallHub runs the full communication sequence across every stage: updates after sessions, action alerts, mobilization pushes, etc.
- →Automated update sequences triggered after each bargaining session
- →Escalation broadcasts when talks break down to reach all members in minutes
- →Work-to-rule coordination: Send texts from stewards to their direct contacts
- →Track open rates, response rates, and member engagement across the full campaign
Picket & Action Logistics
Coordinate picket lines and action shifts in real time.
When an action is live, logistics move fast. Shift times change. Locations update. Reinforcements are needed. CallHub lets stewards reach their members directly.
- →Stewards send shift updates to their own member lists from their own numbers
- →Broadcast alerts for urgent changes: location updates, legal notcies, etc.
- →Two-way texting means members can confirm attendance or flag issues instantly
- →Every message logged centrally so your coordination team always has the full picture
Strike Pay & Return-to-Work
Keep members supported and informed through the hardest days.
When members are on strike, communication doesn’t stop. It becomes more critical. Hardship fund updates, strike pay schedules, return-to-work logistics, ratification vote reminders. CallHub handles every stage of the communication automatically.
- →Automated strike pay update sequences triggered on a schedule
- →Hardship fund eligibility notifications sent by segment
- →Return-to-work broadcast the moment a deal is reached
- →Ratification vote reminders sequenced across call, text, and email automatically
Built for the tools you already use. Certified for the standards your counsel is accountable to.
Two-way sync with the CRMs and organizing platforms your campaigns already use.
Every major security and compliance standard. Built in, not bolted on.
WHAT ACTUALLY CHANGES
What fragmented tools cost you when timing is everything
During a live contract campaign or strike action, every hour of poor coordination is a member who didn’t hear the update, a vote that wasn’t cast, or a picket shift that went unstaffed. Here’s what it looks like when it closes.
WHAT UNIONS SAY
Hear from unions winning with connected outreach
Our ultimate goal for the campaign was to encourage our members to become more involved in our pay campaign. Signing the Government petition on pay was the mechanism to show that our members supported the demands for a pay increase. Our target was to reach 100,000 signatures as this secures a debate in Parliament — and we achieved this after using the P2P texting system.
"Hospo Voice used peer-to-peer texting and email through CallHub to connect with hospitality workers across Australia — workers who were scattered, casual, and difficult to reach through traditional union channels. The combination of digital tools and on-the-ground action is what made the campaign work."
"When PCS needed 40,000 more signatures in under a week, phone calls and email weren't going to cut it alone. P2P texting through CallHub got us 10,000 signatures in a single day. The response rate on texts is simply in another league — and having it connected to our existing outreach meant we weren't starting from scratch."
See how a coordinated campaign performs better
Book a 30-minute session and we’ll map a connected strike authorization or contract campaign to your member list, your bargaining timeline, and your coordination tools.
