Auto dialer software is a cloud-based program that automates outbound calling for sales, support, political campaigns, nonprofits, advocacy groups, and telemarketing teams.

• It includes tools like call recording, call scripts, local caller ID, and reporting to manage large-scale outreach.
• Modern auto dialer systems often integrate with CRMs so call outcomes, notes, and dispositions sync automatically.
• You can usually choose between different dialing modes (power, predictive, auto dialer, FastClick, etc.) inside the same platform.

Both are types of automated phone dialers, but they prioritize different goals.

• A standard auto dialer typically dials one or a set number of calls per agent (like 2:1 or 3:1), giving you more control over pacing.
• A predictive dialer uses algorithms to dial many numbers ahead of time, predicting when agents will be free and pushing call volumes as high as possible.
• Auto dialers are better when quality and control matter; predictive dialers are ideal for high-volume, short conversations.

A VoIP auto dialer is an auto dialer system that uses internet-based calling (Voice over Internet Protocol) instead of traditional phone lines.

• You place calls from a browser or softphone instead of a desk phone.
• It can lower calling costs, especially for long-distance or international campaigns.
• VoIP-based automated dialers are easy to scale because you don’t need extra hardware.

An online auto dialer is a web-based or cloud auto dialer service you access through a browser.

• There’s no on-premise hardware to install or maintain.
• You can add remote agents, volunteers, or staff from anywhere with an internet connection.
• Updates, security, and new features are handled by the provider.

Yes. CallHub’s auto dialer software includes customizable call scripts, and also supports branching logic.

• You can build dynamic scripts that change based on contact responses (for example, different questions for “supporter,” “undecided,” or “opposed”).

• Scripts live inside the auto dialer for call centers, so agents always see the latest approved messaging.

• This helps keep conversations consistent across political, nonprofit, union, advocacy, and business campaigns.

An auto dialer for call centers is a dialer mode designed to manage multiple agents working from one unified dashboard.

• It automates dialing, call routing, and queue management for outbound teams.

• Supervisors can monitor calls, track KPIs, and switch between power, predictive, auto dialer, or FastClick modes.

• Combined with texting and email, it becomes a unified call center outreach solution.

Auto dialers and automated calling software are legal when used in accordance with local telecom and privacy laws.

• In many countries, consent rules differ for political, nonprofit, and commercial calls.

• Some regulations restrict fully automated robo dialer software without human involvement.

• Look for platforms that provide compliance features like manual modes, time zone controls, and list management.

CallHub ensures that our dialers are always up to date with the latest compliance laws and regualtions keeping your campaigns safe. 

Good dialing practices and the right tools reduce spam labeling.

• Use verified or branded caller ID and avoid frequently switching numbers without reason.

• Keep call volumes and answer rates healthy—high drop or short-duration rates can trigger spam flags.

• Respect opt-outs, call at reasonable times, and use a reputable VoIP auto dialer provider.

With CallHub, avoiding spam labels is as easy as clicking a button. Just enable the spam label shield option during campaign set up and it automatically rotates numbers to avoid spam tags.