MASS TEXTING SERVICE

Send texts based on contact behavior, not a fixed schedule

Send personalized text broadcasts to 1000s of contacts in minutes. Every message fits into a larger outreach sequence. Responses are tracked, contacts are tagged, and the next step triggers automatically.

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Best for campaigns with < 10k contacts

Trusted by 200k campaign-organizing teams

THE PROBLEM

Mass texting blasts waste time and kill results

When mass texting runs separately from your calls and emails, contacts who respond get nothing next. Staff spend hours rebuilding lists between sends.

Just a blast, no follow-up

You send texts and get responses, but nothing happens. Every reply that could have moved a contact forward sits waiting for someone to sort the list.

300+ hours wasted in sorting lists

You're manually filtering and re-uploading CSVs every time. Just 1-minute of extra admin work on a list of 20K people adds 300+ hours of work.

Disconnected texts erode trust

A contact receives a donation link, after already donating on call. That makes people feel like you don't know them, and hence erodes trust.

THE SOLUTION

Most tools give you channels. CallHub unifies them into one unified flow

The difference shows up in the results.

2.8x
More conversations. More results.
Staff spends more time talking and building relationships
26%
Less time wasted on admin work
Reduced manual sorting, more time for conversations
87%
Less staff time needed
Fewer staff gets more results per campaign

Measured across campaigns on CallHub vs industry benchmarks for fragmented outreach platforms.

HOW IT WORKS

Mass texting in a unified flow vs. standalone channel

No manual sorting. No disconnected lists. Every contact takes a different path based on what they did, without anyone moving a file.

The CallHub Way
The Old Way

FEATURES

Designed to turn text broadcasts into results

Everything you need to reach thousands with one send. No manual list rebuilding. No dead-end broadcasts.

Get 10DLC registered in 3 days

Skip 10DLC rejections and get carrier-registered 10DLC numbers that pass spam filters and land in real inboxes.

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Send texts with memorable short codes

Short codes deliver faster at scale with no issues. Use dedicated short codes for opt-ins, broadcasts, and more.

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Filter out landline numbers beforehand

Automatically strip landlines and invalid numbers before you send texts so Every mass text reaches a real mobile phone.

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Get 8x more clicks than plain SMS

Give more context with MMS. Sending event photos, candidate videos, or policy documents directly in broadcasts.

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See exactly who clicked your links

Shorten and brand every link you send, then track exactly who clicked. Follow up with engaged contacts automatically.

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Reply to every response instantly

Set up keyword-triggered responses so your broadcast sends the right reply as soon as someone responds.

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Send to the right audience every time

Create dynamic contact lists using tags, custom fields, and CRM data. The list refreshes automatically.

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Cut campaign setup time by 40%

Reuse predefined audience groups and automation rules. No manually rebuilding lists or reconfiguring targeting each time.

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Built for the tools you already use. Certified for the standards you're accountable to.

Integrations

Two-way sync with the tools your campaign already runs on.

NationBuilder
PDI
NGP VAN
Salesforce
Action Network
Balckbaud
CiviCRM
Compliance

Every major security and compliance standard. Built in, not bolted on.

SOC 2
GDPR
CCPA
ISO 27001

SEE IT IN ACTION

Try behavior-driven mass texting

See how your impact grows exponentially when you use mass texting in sync with other channels.

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Get Started Free
Best for campaigns with < 10k contacts

USE CASES

Mass texting for every industry driven by relationships

Whether you’re turning out voters, rallying donors, mobilizing members, or following up with supporters, mass texting gets your message to every contact in minutes, and keeps the campaign moving.

Political rally
Political Campaigns

Reach voters fast during narrow windows when every hour counts.

  • GOTV reminders with polling location
  • Voter outreach and persuasion
  • Volunteer coordination and shift scheduling
  • Fundraising with personalized donation links
Nonprofit charity
Charitable Organizations 501(c)(3)

Drive donations and fill events with broadcasts that feel personal at scale.

  • Fundraising drives with personalized donation links
  • Awareness campaigns & action alerts
  • Event invitations and RSVP collection
  • Lapsed donor re-engagement
Advocacy protest
Advocacy Organizations 501(c)(4)

Influence public opinion, policy, and legislation without the grunt work.

  • Civic participation campaigns
  • Issue education and surveys
  • Issue persuasion campaigns
  • Grassroots organizing
Labour union
Labour & Trade Unions

Reach every member directly when it matters most, no delays.

  • Strike alerts & member mobilization
  • Meeting reminders & event updates
  • Contract vote outreach
  • Member feedback collection

WHAT CHANGES

When mass texting is a part of a unified campaign

Right now, your mass texts go out on a list someone manually built. Here’s what it looks like when every send is triggered by what contacts actually did.

✗  Without CallHub
⚠️Contacts get a broadcast because they were manually added to a list
⚠️Responses sit in the platform until someone sorts the list
⚠️Engaged contacts are lost in the same flat list as everyone else
⚠️The list you used for this broadcast is outdated. Opt outs and duplicates are still in the list.
⚠️Your mass texting runs on a separate tool that nobody else in the campaign can see into
✓  With CallHub
40% less time on list management.Contacts receive a text automatically because they showed interest previously.
Every reply triggers the next step automatically.Every response updates the contact record in real time and triggers the next step
87% less staff time per campaign.Dynamic segments pull updated contacts and move them to the next step. No manual admin work needed.
2.8x more conversations vs. other platformsEvery broadcast outcome feeds into a single campaign flow — calls, P2P texts, and emails all respond to what the broadcast found out

TESTIMONIALS

Hear from organizations winning with unified outreach

"

We couldn't have hit our goals without CallHub. Even more, CallHub could handle our small program needs across all channels — from texting 5 people to calling 5 million, we could trust CallHub.

JR
John Robinson
Bernie Campaign

"CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years."

JB
Jordan Bober
Director of Development, Green Party of PEI

"Cost is one. We also really liked the user friendliness of CallHub on the agent side. We had consistent feedback from all kinds of volunteers of all ages and all abilities across the country that it was just really easy to use."

JW
James Wardlaw
Field Director, NDP
G2★★★★★4.8 / 5
🏆 Leader — Spring 2025
🥇 Highest Rated — Political Software
🏅 Best Support — Mid-Market

Ready to run mass texting inside a unified flow?

Book a 30-minute session and we’ll show you exactly how a unified outreach flow with mass texting service maps to your existing campaigns.

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Get Started Free
Best for campaigns with < 10k contacts

FAQs

What is a mass texting service?

A mass texting service is a platform that lets you send text messages to hundreds or thousands of contacts at once. Unlike one-to-one messaging, mass texting (also called text broadcasting or SMS broadcast) lets you reach your entire audience in minutes with a single message.

Organizations use mass text messaging services for everything from voter outreach and fundraising to appointment reminders and flash sales. The best platforms, like CallHub, also let you personalize each message, track clicks, and automate responses.

How does text broadcasting work?

Text broadcasting works by sending a single message to a large list of contacts simultaneously. You write your message, select your audience, and hit send — CallHub handles the rest.

On a text broadcast service like CallHub, you can also personalize messages with contact fields (like first name), schedule sends for optimal timing, and set up auto-responses triggered by keywords. It’s broadcast texting with a personal touch.

What’s the difference between mass texting and P2P texting?

Mass texting (or broadcast texting) sends one message to many contacts at once. P2P texting assigns each contact to an agent who sends messages individually. The key difference is scale vs. conversation.

Use mass texting software when you need to push the same message — like an event reminder or donation ask — to your entire list fast. Use P2P texting when you need real back-and-forth conversations. CallHub offers both on one platform.

Is mass texting legal and compliant with TCPA?

Yes — when done correctly. TCPA requires prior express consent before sending mass text messages. With CallHub’s mass texting platform, compliance is built in: 10DLC registration, opt-out handling, and consent tracking are all automated.

We’re also CCPA, GDPR, and HIPAA compliant — so whether you’re running a political texting service, a nonprofit campaign, or a business promotion, you’re covered.

What makes CallHub the best mass texting platform?

CallHub stands out as a mass texting platform because it combines scale, compliance, and personalization in one tool.

Here’s what sets it apart:

• SOC 2 and ISO 27001 certified — the strongest security in the space.

• 10DLC and short code support — messages actually reach inboxes.

• MMS support — send images, videos, and rich media with your broadcasts.

• Auto-responses — trigger custom replies based on keywords.

• CRM integrations — sync directly with NationBuilder, NGPVAN, and more.

If you’re looking for a mass texting service that’s trusted by political campaigns, nonprofits, and unions alike, CallHub checks every box.

How is mass texting used in political campaigns?

Political campaigns rely on mass texting for fast, high-impact voter communication.

Common use cases include:

• GOTV drives — blast polling reminders on election day.

• Fundraising — send personalized donation asks that outperform email.

• Voter outreach — introduce candidates and share key policy positions.

• Volunteer coordination — send shift details, rally locations, and updates.

A dedicated campaign texting service like CallHub is built specifically for this — with compliance, speed, and 10DLC registration baked in.

Can I send MMS (images and videos) with mass texting?

Yes. CallHub’s mass texting platform supports full MMS, which means you can include images, videos, GIFs, and other rich media in your broadcast texts. MMS messages drive up to 8X more clicks than plain SMS.

This is especially powerful for mass video texting — share event recaps, candidate videos, or product demos directly in the text message.

What is an SMS broadcast and when should I use one?

An SMS broadcast is another term for mass texting — sending a single SMS message to a large list of contacts at once. You should use an SMS broadcast when you need to deliver time-sensitive information fast: event reminders, emergency alerts, fundraising deadlines, or flash promotions.

CallHub’s SMS broadcast service handles the heavy lifting — personalization, scheduling, compliance, and delivery tracking — all in one dashboard.

How do I choose the right mass texting software?

When evaluating mass texting software, look for these essentials:

• 10DLC and short code support — without it, your messages get flagged as spam.

• MMS capability — rich media drives significantly higher engagement.

• Auto-responses — keyword-triggered replies save agent time.

• CRM integrations — your data should sync automatically, not via CSV uploads.

• Compliance certifications — SOC 2, TCPA, GDPR at minimum.

• Reporting and analytics — track delivery rates, clicks, and opt-outs.

CallHub’s mass text messaging software checks all of these and is trusted by 200K+ organizations worldwide.

How many texts can agents send per hour with P2P texting?

On CallHub’s peer-to-peer texting platform, a single agent can send hundreds of initial messages per hour using the streamlined send interface.

Reply handling speed depends on conversation volume, but templates and smart queuing keep agents moving fast.

For large campaigns, you can onboard multiple agents to run P2P text campaigns simultaneously — scaling to tens of thousands of contacts in a single session.

Does CallHub support MMS in peer-to-peer text messaging?

Yes. CallHub’s P2P texting platform supports full MMS — meaning you can send images, videos, GIFs, and other rich media alongside your text messages. MMS messages consistently drive higher engagement and response rates compared to plain SMS.

This is especially powerful for campaign texting where you want to share event flyers, candidate photos, or infographics alongside your message.

What is broadcast texting and how is it different from SMS marketing?

Broadcast texting and SMS marketing are closely related, but the intent differs. Broadcast texting refers to the act of sending a message to a large audience at once — whether it’s a political GOTV reminder or a nonprofit event alert.

SMS marketing is a broader term that includes broadcast texts, drip campaigns, and automated sequences designed to nurture leads or customers over time. CallHub’s broadcast texting app handles both one-time blasts and ongoing campaigns.

Can I use mass texting for nonprofit fundraising?

Absolutely. A mass texting service for nonprofits is one of the highest-converting fundraising tools available. Texts have a 98% open rate — far higher than email — and donation links sent via text consistently outperform other channels.

With CallHub, you can personalize each message with the donor’s name, include a trackable donation link, and follow up with non-responders automatically using keyword auto-responses.

What are short codes and how do they work with mass texting?

Short codes are 5-6 digit phone numbers (like 12345) used for high-volume text messaging. They’re ideal for text blast campaigns, opt-in programs, and urgent broadcasts because they deliver faster and handle higher throughput than standard phone numbers.

CallHub supports short code texting alongside 10DLC — so you can choose the right approach for each campaign. Short codes are especially effective for mass text campaigns that need to reach large audiences instantly.

Does CallHub integrate with my CRM or campaign tools?

Yes. CallHub integrates directly with popular CRMs and campaign platforms including NationBuilder, NGPVAN, Blackbaud, and Action Network. Your contact lists, tags, and data sync automatically — no manual CSV uploads needed.

This means your mass text campaigns always use the freshest data, and every broadcast is logged back to your CRM for follow-up and reporting.

What is 10DLC and why does it matter for mass texting?

10DLC (10-Digit Long Code) is a carrier-approved system for sending business and campaign text messages from standard phone numbers. It’s become the industry standard because it offers better deliverability, higher throughput, and lower spam filtering compared to unregistered numbers.

For mass text campaigns, 10DLC registration is essential. Without it, carriers are more likely to flag or block your messages. CallHub handles 10DLC registration so your SMS broadcasts reach real inboxes.