Gaglers Sub-Processors
Gaglers Inc. (CallHub) uses certain sub-processors and content delivery networks to assist it in providing the Services as described in the Gaglers Inc. Terms of Service. Defined terms used herein shall have the same meaning as defined in the Terms of Service.
Overview
This Gaglers Inc. Sub-Processors Page is incorporated into the DPA and Agreement. This page explains how Gaglers Inc. engages with Sub-Processors.
1. Infrastructure Sub-Processors
2. Content Delivery Sub-Processors
3. Service Specific Sub-Processors
4. Affiliate Sub-Processors
Please review each section for additional details.
1. Infrastructure Sub-Processors
Gaglers Inc. owns or controls access to the infrastructure used to host Service Data submitted to the Services, other than as set forth below. Currently, the Gaglers production systems for the Services are located in co-location facilities in the United States and Ireland. The Subscriber’s Service Data remains in that region, but may be shifted among data centers within a region to ensure performance and availability of the Services. The following table describes the countries and legal entities engaged in the storage of Service Data by Gaglers Inc.
| Software/Product/Tool Name | Vendor/Company Name | Type of Data sent/used | US Datacenter Processor Location | EU datacenter Processsor location |
| Amazon Web Services | Amazon | Cloud computing resource | US | Ireland |
Content Delivery Sub-Processors
Gaglers Services may use content delivery networks (“CDNs”) to provide the Services, for security purposes, and to optimize content delivery. CDNs do not have access to Service Data but are commonly used systems of distributed services that deliver content based on the geographic location of the individual accessing the content and the origin of the content provider. Website content served to website visitors and domain name information may be stored with a CDN to expedite transmission, and information transmitted across a CDN may be accessed by that CDN to enable its functions. The following describes the use of CDNs by Gaglers Inc.
| Software/Product/Tool Name | Vendor/Company Name | Type of Data sent/used | US Datacenter Processor Location | EU datacenter Processsor location |
| Cloudflare | Cloudflare | Content Delivery Network / Web Application Firewall | US | Local |
Service Specific Sub-Processors
Gaglers Inc. works with certain third parties to provide specific functionality within the services. These providers are the Sub-Processors set forth below. In order to provide the relevant functionality these Sub-Processors access Service Data. Their use is limited to the indicated Services.
| Software/Product/Tool Name | Vendor/Company Name | Type of Data sent/used | US Datacenter Processor Location | EU datacenter Processsor location |
| Twilio | Twilio | Cloud based Platform to make calls/send SMS | US | EU |
| Plivo | Plivo | Cloud based Platform to make calls/send SMS | US | EU |
| Telnyx | Telnyx | Cloud based Platform to make calls/send SMS | US | US |
| Mailchimp | Mailchimp | Cloud based Platform to send Emails | US | US |
| Postmark | Postmark | Cloud based Platform to send Emails | US | US |
| Pusher | MessageBird | Cloud based Platform to push data to web | US | Local |
| OneSignal | OneSignal | Cloud based Platform to send mobile app notifications | US | US |
| Mixpanel | Mixpanel Inc. | Cloud based Metric service | US | US |
| Userpilot | Userpilot | Cloud based user experience service | US | US |
| Logrocket | Logrocket | Cloud based logging service | US | US |
| TOPOL | TOPOL | Cloud based Email templates hosting service | US | US |
| Hubspot Sales Hub | Hubspot Inc. | Cloud based CRM | US | US |
| Hubspot Marketing Hub | Hubspot Inc. | Cloud based CRM and marketing automation service | US | US |
| CleverTap | CleverTap Private Limited | Cloud based CRM and marketing automation service | US | EU |
| Zoho CRM | Zoho | Cloud based CRM | US | US |
| Zendesk | Zendesk | Cloud based Support Ticketing System | US | US |
| Stripe | Stripe Inc | Cloud based Payment & Billing Platform | US | US |
| Segment | Twilio Inc. | Cloud based data collection platform | US | US |
| Heap Analytics | Heap Inc. | Cloud based Metric service | US | US |
| Kinsta | Kinsta Inc. | Cloud based WordPress Hosting Provider | US | US |
| Google Tag Manager | Google LLC. | Cloud based Metric service | US | US |
| Autopilot | AutoPilotHQ Inc. | Cloud based marketing automation service | US | US |
| Typeform | Typeform SL | Cloud based web form service | US | US |
Affiliate Sub-Processors
To help Gaglers Inc. deliver the Subscription Service, we engage Gaglers Affiliates as Sub-Processors. The following entities are the current members of Gaglers Inc.
| Entity Name | Entity Location |
| Gaglers Inc. | US |
| Gaglers Software Private Limited | India |
If you have any questions regarding this page, please contact us at [email protected].
