A HubDialer alternative that does more than just calling
HubDialer has shut down. CallHub is a pay-as-you-go dialer with no setup fee, plus texting, voice broadcasts and email in the same account.
Tell us you’re coming from HubDialer and we’ll help you move your campaigns over.
CallHub vs. HubDialer (closed)
| CallHub | HubDialer (closed) | |
|---|---|---|
| Set up fee | $0 | $0 |
| Refundable credits | Yes | No |
| Dynamic caller ID | Scale plan | No |
| Agent teams | Yes | No |
From published pricing and features.
A pay-as-you-go replacement with more built in
HubDialer was a cloud dialer you used from a browser, with no setup and no monthly subscription. CallHub works the same way, and adds more.
Pay per dial, not per minute
CallHub charges 4.5¢ per dial, however long the call lasts. HubDialer’s last published rate was 13¢ per minute. Both charged as you go with no setup fee.
More than calling
CallHub also does text broadcasts, peer-to-peer texting, SMS opt-in, voice broadcasting and email, so you don’t need a second tool.
More tools to get calls answered
Spam Label Shield and litigator and cellphone scrubs are available on CallHub, and Dynamic Caller ID comes with the Scale plan. HubDialer’s published feature list didn’t include them.
How CallHub and HubDialer compared, feature by feature
HubDialer has shut down. This comparison uses its last published information, so you know what to look for in a replacement.
Price
| CallHub | HubDialer (closed) | |
|---|---|---|
| Set up fee | $0 | $0 |
| Calling rate | 4.5¢ per dial | 13¢ per minute |
| Pay as you go pricing | Yes | Yes |
| Volume discounts | Scale plan, from a $2,500 commitment | Yes |
| Subscription plans | No | No |
| Refundable credits | Yes | No |
HubDialer billed per minute. CallHub bills per dial, answered or not, so compare on your own mix of answered and unanswered calls. Rates are the last published rates for each product (CallHub’s are for the US and Canada).
Caller ID and answer rates
| CallHub | HubDialer (closed) | |
|---|---|---|
| Use your own number | Yes | Yes |
| Rent caller IDs from the platform | Yes | No |
| Dynamic caller ID | Scale plan | No |
| Spam Label Shield | Yes | No |
| Phone number verification | Yes | No |
| Automatic call retries | Yes | Yes |
| Text through the call center | Yes | No |
Dynamic caller ID rents numbers that match each contact’s state code. Spam Label Shield replaces numbers that carriers mark as spam. Spam Label Shield costs $0.004 per dial on the Essentials plan and is free on Scale. Texting through the call center lets agents send a follow-up text to the person they’re on a call with.
Compliance
| CallHub | HubDialer (closed) | |
|---|---|---|
| TCPA compliant dialer | Yes | Yes |
| Scrub TCPA filers from lists | Yes | No |
| Timezone calling | Yes | Yes |
| Contact data hidden from agents | Yes | No |
Timezone calling lets you schedule a campaign for the timezone you’re calling, so you stay within each state’s permitted calling hours. With contact data hidden, admins control what contact details agents can see.
Agents and teams
| CallHub | HubDialer (closed) | |
|---|---|---|
| Join campaigns from a browser | Yes | Yes |
| Agent seats | 10 on Essentials, unlimited on Scale | Unlimited |
| Agent self-registration | Yes | No |
| Admin adds agents manually | Yes | Yes |
| Agent teams | Yes | No |
| Live call monitoring | Yes | Yes |
| Call recording for training | Yes | Yes |
| Agent notifications | Yes | No |
| Real-time agent leaderboard | Yes | No |
With self-registration, agents fill in a web form and can start calling in minutes. Agent teams split a large group of agents into teams, each responsible for its own campaigns.
Moving from HubDialer? We’ll help you switch
Book a 30 minute session, tell us how you used HubDialer, and we’ll plan the move with you.
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Is CallHub the right HubDialer alternative for your team?
Pick what matters most for your move.
Our calling vendor shut down in the middle of our campaign. What do we replace it with?
HubDialer has shut down. If your union or campaign was using it, you need a replacement that you can set up fast, that your volunteers can pick up, and that fits your budget. Here’s what moving to CallHub involves.
What moving involves
| What you need | How CallHub handles it |
|---|---|
| Setup | Nothing to install. It runs in a browser. |
| Contacts | Upload your lists, or connect your CRM. |
| Callers | They register with a web form, or you add them. |
| Help | Our team helps you migrate. |
Tell us you’re coming from HubDialer.
Get calling again quickly
CallHub runs in a browser with nothing to install. Callers register themselves with a web form and can start calling in minutes.
Bring your lists and your callers
Upload your contact lists, or connect your CRM so your contacts come with you. Add callers yourself, or send them the registration form.
We’ll help you move
Tell us you’re coming from HubDialer. Our team will help you migrate, and CallHub has helped organizations of all sizes switch from HubDialer and other platforms.
Which one costs less to run?
Both charged as you go with no setup fee. CallHub bills per dial and HubDialer billed per minute, so long conversations cost much less on CallHub.
CallHub vs. HubDialer (closed)
| CallHub | HubDialer (closed) | |
|---|---|---|
| One 3-minute conversation | 4.5¢ | 39¢ |
| Refundable credits | Yes | No |
| Volume plan | Scale, from $2,500 | None |
From published information.
Per dial, not per minute
CallHub charges 4.5¢ per dial, however long the call lasts. HubDialer’s last published rate was 13¢ per minute, so a 3-minute conversation cost 39¢ there. CallHub bills every dial, answered or not, so compare on your own mix of calls.
Credits you can get back
CallHub credits are refundable if you don’t use them, and HubDialer’s were not. That matters when a budget has to be approved before you know how much calling you’ll do, such as at a union or a nonprofit.
Volume rates
CallHub’s Scale plan offers custom volume rates for a committed spend, with a $2,500 minimum. CallHub says customers typically save 10–30% against Essentials rates.
Can we run separate teams or locals from one account?
CallHub lets you split agents into teams, each running its own campaigns. HubDialer’s published feature list didn’t include agent teams.
CallHub vs. HubDialer (closed)
| CallHub | HubDialer (closed) | |
|---|---|---|
| Agent teams | Yes | No |
| Real-time agent leaderboard | Yes | No |
| Live call monitoring | Yes | Yes |
From published information.
Agent teams
Divide a large group of agents into teams, each responsible for its own campaigns. An International with dozens of locals can give each local its own team.
Separate accounts for each team
For more separation, give each local or chapter its own sub-account, with its own agents, lists and campaigns, while the main account sees them all. See how sub-accounts work.
One view of everyone
Both let you monitor calls live. CallHub also adds a real-time agent leaderboard and agent notifications.
Which is easier for volunteers who have never used a dialer?
Both ran in a browser with nothing to install. CallHub adds ways to get new callers started quickly.
CallHub vs. HubDialer (closed)
| CallHub | HubDialer (closed) | |
|---|---|---|
| Join from a browser | Yes | Yes |
| Agent self-registration | Yes | No |
| Agent notifications | Yes | No |
From published information.
Self-registration
Callers fill in a web form and can start calling in minutes. With HubDialer, an admin added each agent.
Notifications and a leaderboard
Agent notifications and a real-time leaderboard can help keep volunteers motivated. HubDialer’s published list had neither.
Help when you need it
CallHub offers live chat support 24/7 and has a 96% customer satisfaction rate. Ticket support comes with every plan, and the Scale plan adds priority support through Slack and a dedicated Customer Success Manager.
Will it work with the system where our member or supporter data lives?
CallHub has click-and-connect integrations with major CRMs and connects to 300+ apps through Zapier. HubDialer’s published information listed no direct CRM integrations.
CallHub vs. HubDialer (closed)
| CallHub | HubDialer (closed) | |
|---|---|---|
| Direct CRM integrations | Yes | No |
| Contact data hidden from agents | Yes | No |
| Scrub TCPA filers | Yes | No |
From published information.
Direct CRM integrations
CallHub connects directly to NationBuilder, NGP VAN, Salesforce, Blackbaud, Action Network, CiviCRM and more, so you don’t have to change your CRM. See how the Action Network sync works.
300+ apps through Zapier
If your system isn’t on the list, Zapier connects CallHub to more than 300 other apps.
Control over what agents see
Admins decide which contact details agents can see, which matters when volunteers are calling your member list.
Move from HubDialer to CallHub in four steps
Tell us you’re coming from HubDialer and our team will help you migrate.
Sign up
Create your CallHub account in your browser. There’s nothing to install.
Bring your contacts
Upload your lists, or connect your CRM so your contacts come with you.
Add your agents
Send callers a web form to register themselves, or add them yourself.
Start calling
Pick a dialer for your campaign and go. Power, predictive, auto and fastclick dialers are all available.
Hear from organizations winning with CallHub
Ready to move to a HubDialer alternative?
Book a 30 minute session and we’ll help you move your campaigns over.
Questions about moving from HubDialer to CallHub
Yes. HubDialer has shut down. If your campaigns ran on it, you can move them to CallHub, and our team will help you migrate.
It depends on what you need. CallHub is a good fit if you want pay-as-you-go pricing billed per dial, texting and voice broadcasts in the same account, caller ID and compliance tools, and direct CRM integrations.
HubDialer’s last published rate was 13¢ a minute. CallHub charges 4.5¢ per dial, however long the call lasts, and its Scale plan offers custom volume rates from a $2,500 commitment. Neither charged a setup fee.
HubDialer’s published information listed no direct CRM integrations, so importing data may have taken extra work. CallHub has direct integrations with NationBuilder, NGP VAN, Blackbaud, Action Network, CiviCRM, Salesforce, Ecanvasser, Blue State Digital and L2 Political, plus OSDI, and connects to over 300 other apps through Zapier.
Yes. Tell us you’re coming from HubDialer and the team will help you migrate. CallHub has helped organizations of all sizes switch from HubDialer and other platforms.
Move to a dialer you can set up quickly. CallHub runs in a browser with nothing to install, callers register with a web form and can start calling in minutes, and our team helps you migrate. For a union with many locals, agent teams let each local run its own campaigns, and sub-accounts give locals their own agents and lists. Credits are refundable, which helps when a budget needs approval first.
No. Log in from your browser and get started. There’s also a mobile app so agents can send and receive texts from their phones.
Yes. CallHub includes text broadcasts, SMS opt-in, peer-to-peer texting, voice broadcasting and email alongside calling.