The Ultimate Guide to SMS Fundraising: Increase Donations Today

Published on
September 6, 2024

Need a fast and easy way to boost donations for your nonprofit? SMS fundraising offers a quick and convenient method to collect donations. This guide will show you how to set up a successful SMS fundraising campaign and maximize your results.

Key Takeaways

  • SMS fundraising offers a fast, convenient way for donors to give money through text messages, significantly enhancing engagement and raising funds quickly.
  • Effective SMS fundraising requires precise setup, including choosing memorable keywords and creating user-friendly donation pages to maximize donor participation.
  • Promoting SMS fundraising campaigns through various channels, including social media and traditional outreach, increases visibility and donor engagement.

Understanding SMS fundraising

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Source: Tatango.

SMS fundraising, also known as text-to-give fundraising, allows donors to make donations via text messages. In a typical text-to-give campaign, donors send a set dollar amount or keyword to a designated number to contribute. This process is incredibly straightforward:

  • Text-to-Give: Donors use their phone’s texting application to send a donation amount, which is then added to their mobile bill.
  • Text-to-Donate: As part of a text-to-donate campaign, recipients receive a link to a mobile-friendly donation page where they can complete the transaction.

More nonprofits are exploring SMS fundraising because it is fast and convenient. Text messaging has a 25% conversion rate, making it an attractive option for nonprofits. The donation process typically takes only a few minutes to complete, making it user-friendly for donors. Additionally, over half of visitors to nonprofit websites use mobile devices, highlighting the growing trend towards mobile giving.

Benefits of SMS fundraising for nonprofits

Text-to-donate and text-to-give campaigns are known for their efficiency, allowing donors to give quickly without the need for checks or computers. This lower barrier to giving makes the process simple and accessible for a wide range of donors.

SMS fundraising effectively reaches diverse audiences, including people of all ages, levels of tech-saviness, income levels and more. It is particularly useful for urgent fundraising needs, enabling quick donor responses. Real-time engagement during fundraising events is possible through text-to-donate campaigns, enhancing the overall donor experience. The subscriber base for text messaging campaigns has increased by 11%, indicating growing donor engagement.

Clients using SMS fundraising have reported an average return on investment of 500%. This high ROI, combined with improved engagement and retention through effective use of text messaging, makes SMS fundraising a powerful tool for nonprofit organizations. Fundraising events can be promoted through SMS messages, further enhancing the reach and impact of your fundraising efforts.

Setting up your SMS fundraising campaign

Setting up an SMS fundraising campaign is a strategic process that begins with selecting an effective text-to-give platform. The platform you choose should have all the features necessary for your campaign’s success, such as ease of use, reliability, and robust support. Next, you need a catchy keyword to start your text-to-give campaign. This keyword will be the trigger word that donors text to initiate their donation.

Selecting keywords

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Keywords in SMS fundraising are the specific words that donors text to make contributions, such as ‘YEMEN 19’ or ‘MARINE’. Choosing effective keywords is crucial as they should be short, memorable, and relevant to your organization’s mission. The right keyword ensures that it resonates with potential donors and is easy to remember.

When donors text the selected keywords, they should receive a mention of fundraising events and a link to the payment portal to facilitate their donations. This seamless transition from keyword to donation page helps maintain donor engagement and increases the likelihood of completing the donation process.

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Creating a mobile-friendly donation page

Donors anticipate a simple experience when using a text-to-donate platform. They also expect the process to be quick. A mobile-friendly donation page meets these expectations. An online donation form can be customized by adding logos, fields, gift amounts, and displaying a thermometer for fundraising goals. This customization not only enhances the visual appeal but also makes it easier for donors to understand the impact of their contributions.

Crafting effective fundraising text messages

Effective fundraising text messages are crucial for your campaign’s success. Customize templates for fundraising texts to reflect the specific needs and context of the campaign. This personalization helps to create a connection with potential donors and makes the fundraising appeal more compelling.

Different types of fundraising texts can be used to achieve various goals. General donation requests, urgent appeals, and thank-you messages each play a vital role in the overall fundraising strategy. Tailoring your messages to the specific needs of your campaign maximizes donor engagement and raises more money for your cause.

General donation requests

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A welcome message example for a text-to-give campaign is: ‘Hello, thanks for opting in to our text-to-give campaign! Click [link] to learn more. ‘A common template for thanking prospective donors is: ‘Hi, thanks for your interest in donating to [organization]. Please use this form to donate: [link]. We appreciate your support. These messages help establish a positive relationship with donors from the outset.

Using a specific amount in donation requests can make the ask more tangible and compelling for potential donors.

Urgent appeals

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Highlighting a limited-time offer in fundraising messages can create a sense of urgency that motivates recipients to act quickly. For instance, a message like “We’re moments from our fundraising goal of [$X] for [project or cause]. Can you assist us in raising money to complete the task? We need your help to reach the finish line. Give now: [link]” can be very effective.

Including details about matching donations, time limitations, and a clear call to action with a link can further encourage donations.

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Promoting your SMS fundraising campaign

Promoting a text-to-give campaign is critical for its success. Utilize various channels such as blog posts, social media, and direct mail to promote your campaign. Including text-to-give information in direct mail outreach or e-newsletters can help reach a wider audience. Ensure that all promotional materials feature the text-to-give keyword and shortcode. This includes website content and advertisements as well.

SMS messages can promote fundraising events like school fundraisers, auctions, and food drives. They can also help promote events such as galas or fun runs to raise more money. Utilizing targeted lists for text messaging can enhance donor engagement and reduce opt-outs.

Sending messages at appropriate times is crucial to avoid disturbing recipients and to maintain a positive relationship. A good practice is to send written or video instructions with your keyword to interest other donors. Examples of SMS messages promoting fundraising events could include specific invitations for upcoming events.

Leveraging social media

Utilizing social media platforms is essential for amplifying the reach of SMS fundraising campaigns. Promoting SMS fundraising campaigns on social media can significantly expand the campaign’s reach and visibility.

With the vast audience that social media offers, you can engage with a wider audience and encourage more donations.

Integrating with other fundraising efforts

Combining SMS fundraising with traditional methods, like direct mail, can enhance your fundraising strategy’s overall impact and effectiveness. Integrating various fundraising efforts allows you to reach different segments of potential donors and create a cohesive and comprehensive fundraising program.

Addressing common challenges in SMS fundraising

Addressing common challenges in SMS fundraising is vital for the success of your campaign.

  • Difficulties in building deeper relationships with donors can hinder SMS fundraising success.
  • Nonprofits require real data about texting to strategize their SMS fundraising campaigns effectively. Reports provide benchmarks and inspiration that can guide nonprofits in their SMS initiatives.
  • Limited segmenting and personalization in SMS fundraising can hinder effective donor engagement.
  • Some limitations exist in text-to-give campaigns compared to text-to-donate options, which can affect fundraising goals. Reserving text-to-give fundraising for specific campaigns avoids overwhelming donors with frequent requests.
  • Nonprofits should carefully evaluate the various associated expenses of SMS fundraising. Managing costs is crucial for nonprofits to maximize the effectiveness of their SMS fundraising efforts.
  • Text-to-give can be secure if the provider complies with Payment Card Industry standards. PCI compliance refers to the security standards established by the Payment Card Industry to protect donor information.
  • Tokenization replaces sensitive donor data with a token, enhancing security during transactions. Additionally, donor data collected through SMS fundraising can be easily exported for further analysis and engagement.

Summary

In summary, SMS fundraising offers a powerful and efficient method for nonprofits to boost their fundraising efforts. By understanding the basics of SMS fundraising, leveraging its benefits, and properly setting up and promoting your campaign, you can create a seamless and engaging experience for your donors. Crafting effective fundraising text messages and addressing common challenges will further enhance your campaign’s success.

As you embark on your SMS fundraising journey, remember that the key to success lies in simplicity, engagement, and strategic promotion. By integrating SMS fundraising with other efforts and maintaining a strong focus on donor relationships, you can achieve your fundraising goals and make a significant impact. Now is the time to take your fundraising to the next level with SMS fundraising—start today and see the difference it can make for your organization.

Frequently Asked Questions

What is SMS fundraising?

SMS fundraising, or text-to-give, is a mobile method that enables donors to make contributions by sending a specific dollar amount or keyword via text message to a designated number. This approach offers a convenient and efficient way for individuals to support causes they care about.

How do I set up an SMS fundraising campaign?

To effectively set up an SMS fundraising campaign, select a reliable text-to-give platform, create an engaging keyword, and thoroughly test the system with a small group to ensure smooth operation. This preparation will enhance your campaign’s success.

What are the benefits of SMS fundraising for nonprofits?

SMS fundraising provides nonprofits with a convenient and efficient way to reach diverse audiences, especially during urgent fundraising efforts quickly. This method also boasts a high return on investment, enhancing its effectiveness as a fundraising tool.

How can I promote my SMS fundraising campaign?

To effectively promote your SMS fundraising campaign, utilize multiple channels like social media, email newsletters, and blog posts to reach a wider audience. Ensure you consistently include text-to-give information in all your communications to enhance donor engagement.

How can I ensure data security in SMS fundraising?

To ensure data security in SMS fundraising, select a text-to-give provider that complies with PCI standards, as this protects donor information. Implementing additional security measures such as tokenization will further enhance transaction security.

[We took help of AI for this blog]

Feature image source: Canva.