Peer-to-peer texting for one-to-one conversations at scale
Send a personalized text to hundreds of contacts at once, then let agents reply to each one as they respond, using saved templates or a custom message. Every reply lands in one shared inbox, so surge traffic routes to whoever's free and managers can step in with one tap.
P2P texting tools built for conversations that move the campaign forward
Everything your agents need to have real one-to-one conversations at scale, and everything your managers need to keep every conversation moving, safely and on brand.
Shared Inbox
See every agent's conversations in one WhatsApp-style view, filter by agent or escalation status, and reply or reassign threads without ever interrupting an agent.
Broadcast Mode
Replies land in a shared pool that any active agent can claim, oldest-first, so a busy or logged-off agent never strands a contact waiting for a response.
Bulk Actions
Select any number of conversations and send a templated reply, apply tags, or reassign them to another agent in a single action. DNC contacts filter out automatically.
Escalation
Agents flag a hostile, complex, or VIP thread with one tap. Managers get a dedicated queue to review, resolve, and log an audit trail, with no Slack pings required.
Linked Replies
Map a saved reply to a survey answer once. From then on, tapping that reply both sends the message and logs the response, with no second step required.
10DLC Compliance
CallHub registers your 10DLC number for you. No rejections, no penalty box, just carrier-approved numbers and higher deliverability from your first send.
Profanity & Spam Filter
The AI filter removes abusive or spammy replies before an agent ever sees them, so your team stays focused on the conversations that move the campaign.
Dynamic Segments
Build audiences from tags, custom fields, or CRM data, and let the list refresh itself automatically, with no manual re-sorting before every send.
Recurring Campaigns
Reuse predefined audiences and automation rules for every send, instead of rebuilding lists and reconfiguring targeting from scratch each time.
Built for the tools you already use
Two-way sync with your CRM means every reply updates your database in real time.
Start bulk texting like it's a real conversation
Book a 30 minute session and we'll show you exactly how a connected P2P campaign maps to your use case.
P2P texting for every industry driven by real conversations
Advocacy Organizations
Fast-track action alert reply spikes and log issue-education survey answers automatically as constituents respond.
Learn more →Nonprofits
Route major donor replies to a manager instantly and capture every pledge automatically, without a second step.
Learn more →Unions
Keep large member lists moving through a shared reply pool, even during a strike-alert surge.
Learn more →Political Campaigns
Swarm reply spikes after a GOTV blast and keep every voter conversation moving, right up to polls closing.
Learn more →Set up campaigns in a unified flow, not a standalone channel
Hear from organizations winning with CallHub
See how P2P texting connected to your campaign changes outcomes
Book a 30 minute session and we'll show you exactly how a connected P2P texting campaign maps to your existing outreach.
Questions about peer-to-peer texting
Peer-to-peer texting is a method of sending personalized, one-to-one text messages to large contact lists, where each message appears to come directly from an individual agent or volunteer, not an automated system. Unlike a text broadcast that goes out all at once, P2P texting puts a real person behind every send.
Agents are assigned a queue of contacts and send an initial message to each one. When a contact replies, the agent handles the conversation personally, using pre-built response templates or typing a custom reply, all from a single dashboard.
P2P texting involves a human agent initiating and responding to each message individually. A2P (application-to-person) messaging is fully automated. Most serious campaigns use both: P2P for high-value conversations, A2P for broad broadcasts.
Yes. TCPA compliance requires prior express consent regardless of whether a human or an autodialer sends the message. CallHub's opt-out handling is built in. STOP requests are automatically recorded and honored across all future campaigns.
10DLC is a carrier-approved registration system for sending campaign texts from standard 10-digit numbers. CallHub handles registration for you, so your messages reach real inboxes from day one instead of getting filtered.
A single agent can send hundreds of initial messages per hour using the streamlined send queue. For large campaigns, you can onboard multiple agents working in parallel, scaling to tens of thousands of contacts in a single session.
Typically several hundred initial messages per hour, depending on how quickly the agent moves through the queue. Response handling slows this down, but saved templates let agents reply in seconds rather than typing from scratch.
P2P texting combines the reach of mass outreach with the personal feel of a direct conversation, which drives meaningfully higher response rates, and in GOTV contexts, that translates directly into turnout.
Yes. A donor who receives a personalized text from a real person is significantly more likely to respond and give again. You can personalize each message, include a trackable donation link, and follow up automatically based on the reply.
Text messages see a 98% open rate overall, and P2P consistently outperforms automated SMS and email on response rate because it feels personal, and because a real agent is there to act on the reply immediately.
Carrier filtering is usually caused by unregistered numbers, high send velocity, or a list without real consent. CallHub handles 10DLC registration, paces sends within carrier guidelines, and keeps your list built on real opt-ins.
Look for 10DLC support, multi-agent campaign management, response templates, CRM integrations, and compliance built into the workflow. CallHub is rated the highest peer-to-peer texting software on G2 for political and nonprofit use.
Agents see only their own assigned threads. Managers get the cross-agent view, filterable by agent or escalation status, without needing to interrupt an active conversation.
Agents must clear their current batch before claiming more, and any unworked claims lease-expire back into the shared pool if an agent goes idle, so replies never get stuck behind one person.
Bulk send requires a confirmation step and automatically filters out DNC contacts before anything goes out, so an accidental send to an opted-out contact isn't possible.
Yes. Resolving an escalation generates a "Resolved by Manager, [name]" audit trail, so there's a record of who handled it and when.
Yes. You map a saved template to a specific multiple-choice answer during setup, and sending that template both delivers the message and logs the response in one action.