call center

Pricing

  • Rates
    CountryOutbound CallAgent leg
    United StatesUSD 0.014USD 0.007

    Rates are for billing increment of 30 seconds

  • Agent Connection modes
    Agent connect modeCost
    BrowserUSD 0.007
    PhoneUSD 0.014
    Dial inUSD 0.012
    Soft phoneUSD 0.008
  • Example usage cost
    # CallsTotal Cost
    1000USD 21
    5000USD 105
    100000USD 2100
  • See all prefixes
    PrefixOutbound Calls
    1USD 0.014
    1340 (Virgin Islands)USD 0.024
    1808 (Hawaii)USD 0.0345
    1907 (Alaska)USD 0.125
    1900 (Premium)USD 0.375

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Call Center pricing

Unlimited agent seats

Our call center costs are only as per usage. We do not charge for agent seats. Each call made by an agent to a contact is treated as two calls, one from CallHub to the agent and the other from CallHub to the contact. The price for CallHub to call contacts can vary depending on the prefix of the phone number being called. All prices with prefixes are listed above.

There are 4 modes in which an agent can join a campaign. The prices vary depending on the mode. For the agent leg of the call, this is the pricing split by mode of calling:

  1. Browser calls: USD 0.007 per 30 sec call duration
  2. Dial in calls: Same as inbound call price
  3. CallHub calls agent: Same as outbound call price
  4. SIP phone: USD 0.008 per 30 sec call duration

Total cost / 30 sec = The cost of the agent calling + The cost of CallHub calling the contact

Signup to CallHub, no credit card required.




See international pricing

We support 200+ countries.

Are there any monthly minimum or other fees?
There are no other fees other than the charges for the calls.
How much is the charge for the transfer?
Transferred calls are billed at the same rate as the regular calls. They are billed in 30 second increments too.
Do I have to pay for busy or invalid numbers?
There is no charge for calls that do not connect, busy, not answered or invalid numbers. The charge only applies if a human or an answering machine answers the phone.
What are my payment options?
We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club. We also accept other forms of payments. For alternate payments, please contact us at sales@callhub.io to setup your account.

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