call center

Pricing

  • Rates
    Country Outbound Call Agent leg
    United States USD 0.014 USD 0.007

    Rates are for billing increment of 30 seconds

  • Agent Connection modes
    Agent connect mode Cost
    Browser USD 0.007
    Phone USD 0.014
    Dial in USD 0.012
    Soft phone USD 0.008

    Rent dial-in numbers at USD 2 per month

  • Example usage cost
    # Calls Total Cost
    1000 USD 21
    5000 USD 105
    100000 USD 2100
  • See all prefixes
    Prefix Outbound Calls
    1 USD 0.014
    1340 (Virgin Islands) USD 0.024
    1808 (Hawaii) USD 0.0345
    1907 (Alaska) USD 0.125
    1900 (Premium) USD 0.375

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Call Center pricing

Unlimited agent seats

Our call center costs are only as per usage. We do not charge for agent seats. Each call made by an agent to a contact is treated as two calls, one from CallHub to the agent and the other from CallHub to the contact. The price for CallHub to call contacts can vary depending on the prefix of the phone number being called. All prices with prefixes are listed above.

Total cost / 30 sec = The cost of the agent leg + The cost of CallHub calling the contact

Agent leg pricing

There are 4 modes in which an agent can join a campaign. The prices vary depending on the mode. For the agent leg of the call, the pricing is split by mode of calling. Find the price split by mode under agent connection modes above.

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See international pricing

We support 200+ countries.

Are there any monthly minimum or other fees?
There are no other fees other than the charges for the calls.
How much is the charge for the transfer?
Transferred calls are billed at the same rate as the regular calls. They are billed in 30 second increments too.
Do I have to pay for busy or invalid numbers?
There is no charge for calls that do not connect, busy, not answered or invalid numbers. The charge only applies if a human or an answering machine answers the phone.
What are my payment options?
We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club. We also accept other forms of payments. For alternate payments, please contact us at [email protected] to setup your account.

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