Unified outreach. Simple pricing.
Start free with pay-as-you-go, or commit to a volume plan and get lower rates, enterprise features, and a dedicated team to help you.
$0.045 /dial
$0.019 /SMS segment*
$0.048 /MMS message
$0.046 /min
$6 in free credits to get going.
- All core channels — calls, texts, voice broadcast, P2P & email
- Live call monitoring & mobile app
- Automated litigator & cellphone scrub
- Live chat support
- Contacts Up to 10,000
- Agents Up to 10
- Sub-accounts Not included
- Pricing Standard rates
- Custom volume rates — cost drops as you grow
- Priority support + option for Assigned CSM
- Dynamic Caller ID to improve answer rates
- Language-based routing & profanity filter
- Custom integrations with your CRM & tools
- Contacts Unlimited
- Agents Unlimited
- Sub-accounts Unlimited
- Pricing Custom volume rates
Why move from Essential to Scale?
Get lower per-unit costs and faster results on Scale.
| Features | Essentials (Pay as you go) |
Scale (Starts at $2,500 minimum contract) |
|---|---|---|
| Call Rates | $0.045 /dial | Custom rate · quoted on call |
| SMS Rates | $0.019 /SMS segment* | Custom rate · quoted on call |
Inbound Calling
Inbound CallingLet supporters call you back when they miss your call. Increases the chances of your contacts taking the desired action by 20% and cutting per-action cost by nearly 8%. |
$0.026 /min | Free |
| Inbound SMS Rates | Free | Free |
| MMS Rates | $0.048 /MMS message | Custom rate · quoted on call |
| Voice Broadcast Rates | $0.046 /min | Custom rate · quoted on call |
| CORE LIMITS | Essentials | Scale |
| Contacts | Up to 10,000 contacts | Unlimited |
| Agents | Up to 10 agents | Unlimited |
| Team Members | Up to 5 team members | Unlimited |
| Sub-accounts | 1 sub-account | Unlimited |
| Workflows | 3 workflows | Unlimited |
| Segments | 3 segments | Unlimited |
| Unified Goal Dashboard | 1 dashboard | 5 dashboards |
| CAMPAIGN FEATURES | Essentials | Scale |
Spam Label Shield
Spam Label ShieldPrevent your calls from being labeled as "Spam Risk" or "Scam Likely" by carriers. Keep your messages reaching supporters instead of being blocked. |
Available at $0.004 per dial | Free |
| Advanced Spam Protection(Available only in the US) |  |
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| Call recordings and Transcription | $0.019 per recording | $0.01 per recording |
AI Summary and Call Sentiment analysis
AI-powered Transcripts & Sentiment AnalysisGet automated transcripts of every call plus AI-powered insights about caller sentiment. Understand what's working and identify leads who need follow-up. |
$0.01 per recording analyzed | $0.01 per recording analyzed |
Dynamic Caller ID
Dynamic Caller IDDisplay local phone numbers to increase answer rates. Callers are more likely to pick up when they see a familiar area code on their screen. |
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| Profanity Filter | |
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Language-based Routing
Language-based RoutingAutomatically route calls to agents who speak the caller's preferred language. Improve connection rates and conversation quality in diverse communities. |
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Mobile App
Mobile AppLet your volunteers make calls and send texts from their own phones using your campaign's numbers. Perfect for distributed phone banks and remote organizing. |
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| Text follow-up from Call Center | |
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Live Call Monitoring
Live Call MonitoringListen to calls in real-time to provide training and ensure quality conversations. Help your team improve without interrupting their calls. Improves conversation quality, resulting in 10% more actions and a 9% lower cost per action. |
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Automated Litigator Scrub
Automated Litigator ScrubCallHub automatically filters out known litigators and lawsuit-prone contacts from your lists to protect your campaign from legal risks. |
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| Automated Cellphone Scrub | |
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| ANALYTICS & REPORTING | Essentials | Scale |
| Standard Dashboards | Available for up to 1 year | |
| Custom Dashboards | |
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| SUPPORT & ASSISTANCE | Essentials | Scale |
| Channels | Live chat and standard ticketing system | Priority support via live chat, standard ticketing system, and real-time assistance through Slack |
| Account Management | Self-managed | Dedicated Customer Success Manager |
| INTEGRATIONS & API | Essentials | Scale |
| API Access | 10,800 requests per day | Customized limits based on the requirement |
| Custom Data Integrations | |
S3 Bucket + Analytics Data Mirror (SQL-ready replica) + Big Query |
Want to try behavior based outreach?
Start with CallHub Essential – no commitment required. Test our platform with $6 in free credits and see what a unified outreach platform can do for your campaigns. Ideal for campaigns with up to 10,000 contacts.
Get started for freeRunning high-volume outreach?
Go with CallHub Scale if you want lower rates and more support. Pricing is based on your committed volume. Our team works with you to set custom rates. Starts at minimum contract value of $2,500.
Book a demoFAQ
We’ll notify you as you approach limits and help you upgrade to Scale for unlimited access.
Absolutely! You can upgrade anytime by contacting sales directly from within CallHub, and our team will help you switch seamlessly.
Scale pricing is based on the volume you commit to — not a fixed per-dial rate. The more you send, the lower your per-segment cost. Customers typically save 10–30% compared to Essential pay-as-you-go rates, with savings increasing at higher volumes. You work with our team to agree on a committed spend and we quote rates from there. Minimum commitment is $2,500.
Your commitment covers usage credits toward dials, texts, and broadcasts at your negotiated rates. On top of that, Scale includes a dedicated Customer Success Manager, priority Slack support, unlimited contacts and agents, and access to enterprise features not available on Essential, like Dynamic Caller ID, custom data integrations, and advanced spam protection.
After your call with our team, we set up your account, walk your team through the platform, and configure any integrations you need. Your CSM stays involved throughout — not just at setup. Most teams are live within a week.
Yes! Scale plan customers can access volume discounts. Contact our team to discuss your specific needs.
Security is our priority. We use enterprise-grade encryption and comply with all relevant data protection regulations like SOC2, GDPR, ISO 27001, and HIPAA.
Yes! You can use your existing numbers or rent local caller IDs through our platform to increase answer rates.
Essential users get ticket-based support. Scale customers receive priority support with dedicated success management.