Labor union software is becoming critical as the need for strong labor unions grows after years of decline. While changing workforce demographics and economic policies previously led to a drop in memberships, labor unions have recently gained significant traction, and the data proves it.

The National Labor Relations Board (NLRB) reported that union election petitions doubled between FY 2021 and FY 2024. In FY 2024 alone, petitions filed with the NLRB jumped by 27%. Even more telling is the success rate: unions are winning more elections than they have in 15 years, with win rates breaking 70% in 2023.

This resurgence is driven by several key factors:

• Rising Inequality: The gap between the rich and the working class continues to widen, increasing the demand for collective bargaining power.
• Post-Pandemic Concerns: Fears around job security, pay equity, and safe working conditions have pushed workers to seek union protection.
• Political Support: Endorsement from political groups has created a favorable environment, with President Biden promising to be the most “pro-union president.”

To take full advantage of this upward momentum, organizing members quickly and efficiently is essential. A good union management software is no longer a luxury, it’s a necessary investment to navigate the challenges of empowering your association.

Here’s how a labor union software can help you

So, how exactly does a labor union software platform help? It automates tedious administrative work, allowing you to focus on what matters: your members.

1. Dues management

Reminding members of pending dues, collecting them, and keeping a payment record becomes an easy process with labor union software. This way, you can keep your finances updated and minimize overdues without manually investing time in awkward follow-up calls.

2. Build trust Amongst members

Personal conversations are the bedrock of any strong union. Members need to feel that the union supports them through bad times. CallHub aids this by facilitating  peer-to-peer texting, allowing organizers to have hundreds of personalized, one-on-one conversations simultaneously. This human touch builds the trust necessary for long-term solidarity.

Read Also: The Best Peer-to-Peer Texting Platforms For 2025 

3. Engage union members

Engagement is regular, consistent communication that reminds members of the mission. A good software platform lets you automate this via SMS marketing and email blasts. Instead of silence between contract negotiations, you can keep members warm with updates, ensuring they are ready to mobilize when it counts.

Read Also: Integrating SMS and Email Marketing for High Customer Reach 

4. Facilitate two-way conversations

A large part of organizing revolves around listening. CallHub’s communication tools transform outreach from a monologue into a dialogue.

• Personalize: Use merge tags to address every member by name.
• Listen: Tag members based on their responses (e.g., “Supportive,” “Undecided”) to tailor future messages.
• Act: Encourage members to reply with questions, creating a feedback loop that strengthens democratic participation.

5. Fundraising

Funds play a vital role in advancing your cause. Through union software, you can set up telephone fundraising campaigns where volunteers call potential donors with a scripted appeal. 

You can also blast out donation links via text, which often sees higher open rates than email, ensuring your strike fund is always ready.

Read Also: How to Send Text Blast Effectively for Campaign Success 

6. Manage PAC compliance

Political Action Committees (PACs) are essential for backing pro-labor candidates, but the legal red tape is thick. 

Specialized union software helps you segregate these funds from general dues, automatically tracking every dollar to ensure you stay on the right side of election laws.

7. Social media outreach

Social media is your megaphone. Union software often includes plugins that help direct traffic from your website to your social channels (Facebook, Twitter/X). It provides analytics to show which posts are driving engagement, helping you refine your digital lobbying efforts.

Read Also: The Complete Guide To Social Media Advocacy (With Examples)

8. Database management

You can’t treat a 22-year-old apprentice the same as a 60-year-old veteran; they require different communication styles. To get the best response, you need to segregate your list by demographics like age or job site. 

CallHub’s segmentation tool allows you to do exactly that, sending texts to mobile-first members while scheduling voice calls for those who prefer a direct conversation, ensuring you reach every member effectively.

9. Emergency mobilization

When a strike is called or a factory closes unexpectedly, speed is everything.

• Mass Texting: Send a single alert to thousands of members instantly.​
• Robo Dialers: Use CallHub’s voice broadcasting to send a recorded message from the union president to every member’s phone in minutes.
• Text to join: Let members subscribe to “Urgent Alerts” so they never miss critical news.

10. Grievance management

A transparent grievance system is vital to maintaining trust. Modern tools allow members to text a keyword (like “GRIEVANCE”) to a dedicated number to start a formal complaint process. 

CallHub’s automated SMS tool acknowledge receipt immediately, ensuring the member feels heard while the system tracks the case until resolution.

11. Data and reporting

You can’t improve what you don’t measure. Robust analytics provide insights into which campaigns are working. Are members opening your texts? Who is attending meetings? 

Data-driven unions use these reports to spot trends like a drop in engagement at a specific job site, and intervene before it becomes a problem.

Checklist: How to choose the right labor union software

Investing in software is a big decision. Before you commit to a platform, walk through this checklist to ensure it meets the unique needs of your local.

• Multi-Channel Communication: Does it support SMS, voice calls, and email in one place? (This is critical for mobilizing members quickly).

•  Scalability: Will the pricing and features grow with you as your membership expands from 500 to 5,000 members?

• Mobile Accessibility: Can field reps and shop stewards access the database from their phones while on the job site?

• Data Segmentation: Does it allow you to tag and filter members by age, trade, or location for targeted outreach?

• Compliance Tools: Does it have built-in features to handle PAC reporting and LMRDA compliance to keep you out of legal trouble?

• Integration Capabilities: Does it connect with the tools you already use (like QuickBooks for accounting or your website forms)?

• Security Standards: Is member data encrypted and backed up regularly to prevent leaks or data loss?

• Training & Support: Does the vendor offer onboarding training for your less tech-savvy staff?

Top Labor Union Software to Explore in 2025

We’ve handpicked labor union software that would solve most of your union’s needs in the most comprehensive way possible. Take a look.

1. CallHub

CallHub is an end-to-end communications platform that facilitates communication across the board – between the leadership committee, between members, between members and leaders, and between the union and companies.

CallHub engages directly with essential issues that labor unions face today – lower membership rates, difficulty in fundraising, mobilizing members, organizing events, etc. These are all areas in which CallHub’s cloud contact center aids labor unions.

This graph highlights why CallHub’s texting software should be your go-to communication tool:

Key Features

• Patch-through calling to connect members with representatives or leaders
• Peer-to-peer texting for authentic, high-response conversations
• Autodialers (predictive, power, auto, and preview) to reach large lists quickly
• Mass texting for reminders, announcements, and alerts
• List segmentation and data hygiene for compliant communications
• Team management tools to coordinate organizers, volunteers, or agents
• Detailed reporting and analytics to measure engagement performance
• Affordable pricing, starting with a $0 pay-as-you-go model

Pricing: CallHub’s software starts at a $0 pay-as-you-go model and scales up depending on your organization’s needs.

2. UnionTrack

In their own words, UnionTrack® ENGAGE, “solves some of labor’s biggest struggle[s].” The software is developed for the use of both officers as well as members. With cutting-edge, modern technology and solutions such as union dues payment software, grievance redressal system, etc., on the same platform, it is a power-packed labor union software.

Key Features

• Dues processing and integrated payment setups
• Grievance and discipline tracking
• Communication options including email, surveys, and social integrations
• Contract expiration tracking
• Website setup tools

Pricing: Request a demo or get a quote.

3. Mobilize by Bonteraa

Mobilize (now part of Bonterra) is widely used across nonprofits and advocacy groups. It is event-centric rather than union-centric, offering tools for scheduling, volunteer sign-ups, and supporter data collection.

Key Features

• Virtual and in-person event scheduling
• Post-event surveys
• Supporter database for segmentation
• Peer-to-peer recruitment tools
• Engagement analytics

Pricing: Reqest a pricing from their main page.

4. Union Impact

Union Impact provides customizable modules for unions that want to streamline documentation, basic communication, and financial tracking. The platform focuses on utility and operational visibility rather than high-volume outreach.

Features:

• Their cloud-based computing system makes Union Impact’s software accessible anytime and anywhere.
• Fully customizable union software to address the unique needs of your labor union.
• Unions have complete control over security and access permissions to the software.
• Easy to view project journeys so that all members are on the same page about the project.
• Collates and manages member information for easy access.
• Tracks every dollar that the union receives in terms of payment and maintains accounts.
• Organize paperwork – surveys, questionnaires, files, member data, etc. – to streamline the organization process.

Pricing: Union Impact pricing starts at $300 per feature, per month. They do not offer a free version of their software. You can also request a demo on their website.

5. UnionWare

UnionWare’s labor union software helps you track grievances, members, payment dues, events, and more. Built mainly for labor unions, it is a great software to explore for your union needs.

Their software tools are divided into modules, and each module addresses the specific needs of a labor union.

Features:

• Handles grievances, arbitrations, complaints, and claims with tools like e-signatures and map-based data visualization.
• Supports organizing with mobile-friendly tools to capture and analyze field data.
• Helps plan events with built-in templates for easy setup and management.
• Tracks member classifications, skills, specialties, and certifications.
• Logs all calls automatically, with timers and follow-up task tracking.

Pricing: Pricing for UnionWare is accessible through a call with the organization, customizing the price for your union’s needs.

Moving forward with labor union software

Investing in the right labor union software takes the pressure off organizing, fundraising, and membership management. It frees up time and resources, allowing you to focus on building power and winning better contracts for your members.

If communication is your main pain point, try CallHub to see how a dedicated platform can transform your union’s outreach and engagement process.

FAQs on labor union software

Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.