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CallHub vs. PhoneBurner

CallHub is a PhoneBurner alternative with a simple and scalable pricing model. You only pay for the calls you make and nothing else. You also get access to premium features to boost your contact rates at no additional costs. Ready to call millions of people and drive action?

Do more than just calling

CallHub is more than just an intuitive call center tool. It’s a one-stop shop for all your communication needs. Inbound AND outbound calling, sms broadcast, opt-in, p2p texting, voice broadcast, & email; all in one dashboard.

Get help anywhere, anytime

CallHub’s support team works from 9 am to 2 am EST, including the weekends. If you have questions and can’t find an answer in our support guides, you can reach out to us over chat, email, or even call.

Simple, two way CRM integrations

CallHub has direct click and connect integrations with all major CRMs like NationBuilder, NGP Van, Salesforce, Action Network, and more. It also connects to 300+ via Zapier so you don’t have to worry about moving your data platform.

Multiple automated dialers

Choose a dialer based on the type of campaign you’re running to get the best results. CallHub offers four dialer options including power dialer, predictive dialer, auto dialer, and fastclick dialer.

More control over predictive dialer

CallHub’s predictive dialer gives you more control over the dialer. From defining the drop ratios to the throttle, you can set the predictive dialer to function exactly as you need.

Comparing CallHub vs. PhoneBurner

Make calls at competitive prices
CallHub PhoneBurner
Set up fee $0 $0
Subscriptions No $149/user (starting)
Per dial cost 4¢ N/A
Pay as you go pricing Yes No
Phone Number Rental $2/month Undisclosed
Refundable credits Yes N/A
Access to premium features Free Limited based on plan
Send texts from calling dashboard Unlimited 1000/month (Only in premium plan. Additional charge after 1000)

Get access to premium features to boost connection rates
CallHub PhoneBurner
Dynamic Caller ID* Yes No
Spam Label Shield** Yes No
Inbound calling  Yes Only for premium users
Scrub TCPA case filers from lists Yes No
Live call monitoring Yes Not in standard plan
Call recording Yes (unlimited calling storage) Yes (unlimited only in premium plans)
Survey households*** Yes No
Text through call center**** Yes (free) Yes (premium plan only)

 

* Automatically match your caller ID to match the contact’s state code. 

** Automatically replace numbers marked spam to ensure you get the highest pick up rates possible.

*** Members of a single household can be grouped together. Agents can survey multiple household members in the same call and avoid frustrating the members by calling repeatedly. 

**** Send a follow up text to the contact you’re on call with, right from the calling dashboard. Send it to the number you’re calling or add a different number if you’re calling on a landline.

Onboard and manage agents with no hassles
CallHub PhoneBurner
Mobile App to join campaigns Yes No
Join campaigns from browser Yes Yes
Agent self registration* Yes No
Add agents through dashboard Yes No
Add agents through API Yes No
Add agents through Zapier Yes No
Remove trolls instantly Yes Yes
Send agent notifications (within the app) Yes No
Agent Leaderboard Yes Yes
Agent teams** Yes Yes
Detailed agent reports*** Yes No

 

* Agents just need to fill out a web form and get added to the campaign. They can start calling in minutes. 

** Agent teams allows you to divide a large set of agents into teams for easier campaign set up and volunteer assignment. 

*** Single dashboard for actionable statistics on sessions, conversions, and overall performance of individual agents across platforms.

Ready to move to CallHub?

Sign up now and we’ll help you migrate

Have questions? Talk to Sales

Why are people choosing CallHub over others?

Expand your network with relational organizing

CallHub’s Friends and Family messaging helps leverage your volunteers’ network via their preferred communication channel (texting, calling, email, etc.). This feature is available on CallHub for free.

Easy to migrate from any solution

Already using another software? That’s no problem. CallHub has helped organizations of all sizes switch from Phoneburner and other platforms. We make it easy & effortless.

Get started in 5 minutes

Unlike other platforms, setting up an account with CallHub is instant and automatic. You don’t need anyone’s help or wait for hours to start. Just sign up and start setting up campaigns in under 5 minutes.

Incredibly scalable and reliable

CallHub is battle-tested and capable of handling millions of calls per day. With a 99% uptime; you can rest assured that your calls are not going to break or drop; no matter how many you make in a day.

Trusted and loved by customers worldwide

tcpa-logo

“CallHub surpasses the other guys! Very easy to use. I compared it to several other services and am very happy that we have chosen to do business with them. The team is so friendly, easy to work with and assists wherever they can. It is a joy to work with them!”

 Leslie Stubblefield, Insurance Media Services

“CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. I used the Voice Broadcast feature in various ways, from inviting people to events to, in one case, contacting almost every household in a small province to generate leads for people wanting more information about a plebiscite that was taking place.”

Jordan Bober, Director of Development and Election Readiness, Green Party of Prince Edward Island

“I really love your team. You are just super responsive and super friendly and nothing’s too difficult! It’s been a really good experience.”

Shaun Murray, Senior Organizer, GetUp

“CallHub made my marketing program easy and also affordable. I love the dialer, the SMS marketing program and the voice broadcasts. The CallHub team is doing a wonderful job!”

 Wendy Mathis, Global Quest Services

“I love this product. It’s so easy to use with a very clean user interface. The price is the most economical I’ve seen in the industry and last but not least is the wonderful customer support. They answer all questions very quick.”

 Ronald Hart, Marketer, The Cloud Marketers

Ready to try CallHub?

Create an account and get free credits to try it out. No credit card required

Have questions? Talk to Sales

PhoneBurner FAQs

1. What is PhoneBurner’s pricing?

PhoneBurner follows a user based subscription model for their pricing. The plans start from $149/user per month and go up to $199/user per month. The primary difference in the plans is the availability of certain features. The basic plans have limited features. But you can access more features if you pay for the higher plans.

2. How long is PhoneBurner free trial?

You get 60 calling minutes to try PhoneBurner’s limited version. Once you’ve exhausted these minutes, you will need to sign up for a plan to continue using it.

3. Does PhoneBurner have an app?

No, the tool currently does not have an app.

CallHub FAQs

1. What is CallHub’s pricing?

CallHub follows a simple pay as you go pricing model. You’re only charged 4¢ per dial with the option of bulk discounts if your calling volumes are higher.

2. Is there any setup fee required for CallHub?

Absolutely not. Just create an account and start setting up campaigns. There’s no setup time or fee needed.

3. Does CallHub have an app?

Yes. CallHub has a native android and iOS mobile app that lets agents join campaigns right from their phones. So your agents can start calling people from anywhere and any time.