COMBINE THE REACH OF CALLS AND TEXTS from one call center dashboard
Call Center SMS: Send texts from your calling dashboard
Increase reach and convert more prospects by combining the power of phone calls and text messaging. Instantly drop an sms for unanswered calls or follow-up with additional details for people you talk to.
Get your message across and make conversion simpler
Expand your reach
Get higher answer rates
Introducing yourself over a text improves the chances of a pickup during the next call.
Make it easy to convert
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Send automated SMS follow-ups


Faster text messaging with templated responses
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Expand your reach with call and SMS working together
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Frequently asked questions about texting from call center
What is texting from call center (or call center SMS)?
CallHub’s texting from call center is a feature that provides you with the benefits of both SMS and calling in one dashboard. It allows agents to send a text message while on call (or after it) right from the calling dashboard.
What happens if we're calling a landline number?
With the call center SMS feature in CallHub, you have the option to either send the text to the number you called or add a new number. So even if you’ve called a landline, you have the option to add a mobile number to send the text to.
What is the cost of call center SMS?
There is no additional cost for using this feature. Please refer to our pricing page for more details.