Broadcast your pre-recorded message to hundreds of thousands of contacts with automated phone calls. Reach a large number of leads in the shortest time without waiting for free phone lines. Use automated phone calls to spread the word about your product, send out promotions and customer updates, get live leads with Press 1 campaigns, and establish local credibility with local presence dialing. Your automated phone calls can go out at the best times with Smart Scheduler.
Establish a local presence when calling by automatically changing your CallerID to match the location of your contacts. Increase your engagement rates by upto 20%.
Easily enable do-not-call in your voice broadcasting campaigns. Contacts choosing do not call will be added to the DNC list and not contacted for future campaigns. You can create your own DNC lists or import your list into CallHub.
Tell people your message and let them press – 1 to transfer calls to an agent or ask the caller to leave a message. Set upto 10 digits between 0 – 9 as transfer options.
Intelligently detect answering machines and play a different recorded audio message or hangup the call when detected.
Make phone calls to your customers and leads without dialing a single digit using automated call dialers. Choose from three automated dialers including Predictive Dialer, Power Dialer, and Preview Dialer for faster and cheaper calling campaigns. You can add calling scripts plus surveys and notes to collect customer data. All collected data is instantly synced with your business CRM software or can be segmented within CallHub for future targeted campaigns.
Protect customer data with controls for information shared with agents. The campaign manager can update default data settings to limit the data that is displayed to agents.
Assign as many agents as you need with no additional cost. Easily manage a large number of agents by grouping them into teams and assigning teams to calling campaigns.
Listen to phone calls made by your agents in real-time. Monitor calls for training purposes and to make sure agents are following your quality standards.
Reports and Analytics
Get detailed reports and analytics for every call you make. Track metrics, set performance goals and proactively identify problems with running campaigns.
SMS text messages are a simple, quick, and personal platform to reach out to your customers and leads. Use text messages in your business to send out discounts and offers, for marketing promotions, product launches, customer support, appointment reminders, and surveys. Custom fields let you create personalised text messages at scale. Seamlessly handle responses to your text messages by setting up automatic responses based on keywords.
Take customer surveys by setting up automatic prompts for people opting into your text campaign. Contacts opting in will be prompted with questions through a sequence of interactive messages.
Follow up on replies to your text messages with automatic responses. Filter and segment incoming messages based on keywords.
Publish your keyword and phone number at your business, social media, and other marketing material. Have people opt in to receive your text messages.
Whether you are large organization or just starting out, we have flexible plans to choose from. Choose from our plans for features you need or talk to sales for custom plans with volume discounts.
Keep track of your campaign and measure campaign progress from the analytics dashboard. Get data on campaign reach, agent activity and performance. Track metrics, set performance goals and proactively identify problems with running campaigns.
CallHub integrates with popular campaigning and business tools to help you share data across platforms and run multi-channel campaigns. Bi-directional data sharing ensures that you can seamlessly import contacts, surveys, events, tags and more into CallHub and instantly sync campaign activity back to your CRM software.