Automated dialer for teams that don't need to be rushed.
What is a Power Dialer?
A Power Dialer is an automated outbound dialer that does the dialing for you while letting the agent focus on the live call at hand. Once the call is done, the agent has time to fill up the survey, enter notes and indicate that they are ready for the next call. The Power Dialer then dials the next person in the queue. This dialer is convenient for sales teams, advocacy and political groups that need to fundraise and for campaigns where the cost of not talking to a contact is high.
How does a Power Dialer work?
A Power Dialer dials the next number only after the previous call ends, unlike a Predictive Dialer that dials numbers before an agent becomes available. Because of this, contacts do not encounter the short 1-2s pause after pickup that can occur with a Predictive Dialer.
Set dial rate (X:1)
Depending on the type of list, the dial rate of the Power Dialer can be adjusted to improve the connection rate. If the list has an average pickup rate of 40%, a dial rate of 2:1 improves the chance of a live answer by dialing two numbers for every available agent. This helps speed up the campaign while giving agents and volunteers adequate time to enter notes and fill up survey questions.
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"I love this product. It’s easy to use with a very clean user interface. The price is the most economical I’ve seen in the industry and last but not least is the wonderful customer support. They answer all questions very quick."
RONALD HART, THE CLOUD MARKETERS
How Democrats Abroad helped drive 300% increase in overseas voter turnout with phone calls
By moving their phone banking operations into CallHub, Democrats Abroad created a distributed campaigning model for volunteers around the world to call more than 150,000 members spread across 190 countries to help them with registration and voting.
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