★ PREMIUM FEATURE

Predictive Dialer Software

Make 3X more calls per hour with predictive dialing. Agents will spend maximum time talking to contacts.

  • Connect agents only to answered calls.
  • Skip busy, bad, and unanswered calls.
  • Drop a voicemail for answering machines.
  • Automatically adjusts dialing speed to reduce call drop rate.
  • Branching scripts to guide conversations better.
predictive-dialer-software
bernie-logo
georgia-democratic-party-logo
350-logo
sierra-logo
human rights campaign grey logo
amnesty-international-logo

What is a predictive dialer?

A predictive dialer is an outbound auto dialer software that dials numbers ahead of time and only connects answered calls to free agents. It skips bad, unanswered, busy numbers and even answering machines. This helps increase the efficiency of agents in a call center campaign exponentially.

How does predictive dialer software work?

The predictive dialer connects a call to an agent as soon as they are free by dialing numbers ahead of time, thereby maximizing agent efficiency. This works by calculating the dialing ratio based on stats like answered calls, dropped calls and number of active agents among other things.

predictive-dialer-functioning-illustration

3X more calls an hour

An agent manually dialing numbers can make only around 35 calls per hour. By eliminating all manual efforts of calling, our predictive dialer software lets agents make up to 110 calls per hour.

Boost agent productivity

Since agents spend no time dialing numbers, they can dedicate more time having conversations. A predictive dialer helps you increase talk time to 45 mins per hour.

*

Sync data in real-time

Personalize conversations with merge tags from your CRM & using branching scripts. Data from calling campaigns is instantly synced to your CRM removing the hassle of manual data entry.

Create a Predictive Dialing campaign

Try it free. No credit card required. Instant setup.

When should you use predictive dialing?

When running high volume campaigns

If you’re looking to reach a large contact list and minimize the time needed to do so, use a predictive dialer.

When working with a small team

When running campaigns with fewer agents, you can increase their talk time with the predictive dialer. The dialer algorithm matches your agents to answered calls as soon as they are free.

If you’re unsure about your list’s quality

If you’re unsure about your list’s quality, setting the best dial rate to maximize talk time may be difficult. However, the predictive dialer judges this automatically so you don’t have to think about it.

Who uses predictive dialers?

political-industry-icon

Political Campaigns

Political campaigns use predictive dialers to run high volume get out the vote campaigns and quick polls.

nonprofit-industry-icon

Nonprofits

Collecting event RSVPs, conducting quick surveys and collecting feedback are what nonprofits use predictive dialers for.

business-industry-icon

Business

Businesses collect quick feedback, confirm or schedule meetings, and relay acknowledgements using predictive dialers.

market-research-icon

Market Research

Market researchers use predictive dialers for quantitative research and survey confirmations.

advocacy-icon

Advocacy

Advocacy groups collect RSVPs and run supporter mobilization campaigns using predictive dialing.

education-industry-icon

Education

Educational instituitons use predictive dialers to call prospects and filter out interested students, those who need guidance, etc.

Here’s what our customers have to say

tcpa-logo

“We can make calls at about 5x the rate that we would with a manual dialer, getting through a list of 100 calls in just over an hour. This has been a huge capacity saver in our organization.”

Amanda Destefano, Leadership Organizer, United Workers

“I really love your team. You are just super responsive and super friendly and nothing’s too difficult! It’s been a really good experience.”

Shaun Murray, Senior Organizer, GetUp

“A lot of our folks are volunteers, a lot of them are retired, they are often anxious with technology and they were able to use CallHub easily. It’s empowering for volunteers who don’t see themselves as very tech savvy to be able to pick up a new piece of software and a new program and just use it, so that was great.”

Celine Trojand, Digital Organizer, Organizing for Change

“I love this product. It’s so easy to use with a very clean user interface. The price is the most economical I’ve seen in the industry and last but not least is the wonderful customer support. They answer all questions very quick.”

Ronald Hart, Marketing, The Cloud Marketers

“Solid dialer, responsive support, and awesome CRM integrations!”

Django Merope Synge, Campaigns Director, GetUp

“CallHub made my marketing program easy and also affordable. I love the dialer, the SMS marketing program and the voice broadcasts. The CallHub team is doing a wonderful job!”

Wendy Mathis, Global Quest Services

CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.

Jordan Bober, Director of Development and Election Readiness, Green Party of Prince Edward Island

Organizing For Change used the Predictive Dialer

The OFC along with their partner groups were able to increase voter turnout by 7% in certain voter segments using CallHub’s predictive dialer software.

celine-trojand-testimonial

Advantages of CallHub’s Predictive Dialing Software

Increase Answer Rates with “Caller Verified” badges

All CallHub dialers are SHAKEN/STIR compliant. Get a “Caller Verified” badge on your phone numbers and stay compliant with the SHAKEN/STIR regulations. Instill trust in your contacts and thus improve answer rates.

Get detailed insights with advanced analytics

Make data-driven decisions and stay on track of calling goals. Track call metrics, calling activity, and agent performance. Access easy to understand call center reports in real time with CallHub’s advanced analytics

Join campaigns on the go from your smartphone

Eliminate the cost of buying extra devices and let your agents join your predictive dialing campaigns using the CallHub app on their smartphones. Attract more agents with the ability to make calls from anywhere and anytime.

branching-scripts-icon

Ensure quality conversations with branching scripts

Eliminate the hassle of scrolling through calling scripts to figure out what to say next. Build logic-based branching scripts that guide the caller to the next part of the conversation based on the contact’s response.

Drop a voicemail for answering machines to reach everyone

With a predictive dialer, you can choose to skip answering machines or drop a voicemail to ensure you reach every contact. Upload a pre-recorded audio file when setting up the campaign and the tool takes care of the rest.

inbound-calling

Receive inbound calls to your numbers

Make sure you miss no opportunity to connect with your audience. If you fail to connect over outbound calls let your contacts call you back. You can drop the number they can reach out to in your voicemail.

schedule-callback

Schedule call backs if contacts requests it

Got in touch with a contact who’s busy? Schedule a more convenient time to talk to them. CallHub automatically dials the number at the scheduled time and connects it to an agent.

Make calls from local numbers automatically

Local numbers are more likely to be picked up. CallHub’s dynamic caller ID automatically rents local numbers based on the contact’s location. Local numbers are available in 150+ countries.

Set call dispositions for easy segmentation

Use call dispositions to mark the outcome of each call. Segment your list and take follow-up actions based on these dispositions.

Why use CallHub?

callhub-support

Unparalleled support

Our support team works 24X7 to help you. We have a 94% customer satisfaction rate and respond to queries in <3 hours on average.

callhub-pricing

Competitive pricing

Create an account and pay only for what you need or choose bulk plans for discounted pricing. The most competitive calling rates you can find.

unlimited-agents-icon

Unlimited agent seats

Agents are crucial to your campaign. Recruit as many as you need and add them to CallHub for free! We do not charge per agent.

stay compliant in your outreach

Compliance

CallHub always stays on top of the rules laid out by the Telephone Consumer Protection Act (TCPA) and keeps the product up to date to ensure the highest level of compliance.

dnc-list

Maintain a DNC List

CallHub maintains an account level DNC list so contacts who request to be on it are never contacted again from any campaign.

call-transferred-live-agent

Non ATDS dialer

Our predictive dialing system doesn’t use a random or sequential number generator (RoSNG) to store or call numbers which makes it  non-ATDS.

timezone-calling

Timezone Calling

Schedule your campaigns in advance and as per different time zones so no calls are made outside of the mandated hours.

Ready to run efficient calling campaigns? 

Try CallHub’s predicitve dialer for free. No credit card required. 

Keep your data in sync with a seamless CRM Integration

CallHub directly integrates with all major CRMs and via Zapier for others. Connect it with the CRM software you use for a seamless flow of data.

Other Dialers from CallHub

callhub-power-dialer

Power Dialer

Have complete control over the calling speed. The power dialer dials the next call only when the caller initiates it. This gives them time to make notes between calls without worrying about contacts waiting on the line or dropping off.

robo-dialer

Robo Dialer

Deliver a voice message to hundreds of people simultaneously over the phone. The Robo Dialer calls every person on your list and plays your pre-recorded audio message to people who answer. It drops a voicemail when encountered with an answering machine.

fast-click-dialer

FastClick Dialer

Make calls super fast to cell phones and landlines while staying compliant. The FastClick dialer uses human intervention to initiate calls adding an extra layer for TCPA compliance. But with intelligent queuing & call routing, the dialing speed is not compromised.

Try CallHub’s Predictive Dialer

Try it free. No credit card required. Instant setup.

Frequently Asked Questions

What is a predictive dialer?

A Predictive Dialer is an outbound automated dialer that increases the efficiency of agents in a call center campaign by dialing numbers ahead of time and connecting only answered calls to agents.

How many agents do I need?

It is recommended to have at least 6 agents making calls for a Predictive Dialer to work efficiently.

How many people can I call in an hour?

For a list of average health, a single agent can make about 70 dials per hour and expect to have about 35 live calls.

What is the best predictive dialer software?

The best predictive dialer software is whichever one that offers you the features you need to run your campaigns efficiently.

How much is a predictive dialer?

The predictive dialer is an advanced auto-dialing feature that’s available as an add-on at a nominal price. Learn more about the pricing here.

Are predictive dialers illegal?

Tools like the Predictive Dialer are not illegal, but they do have to follow regulations such as the Telephone Consumer Protection Act. Learn more.