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The global COVID crisis has accelerated the need for web based church management software.
Thanks to the pandemic, church attendance has significantly changed. Online sermons and masses recorded an 8% increase in attendance than in-person attendance before COVID.
This number denotes a drastic shift in your congregation’s preference for online gatherings over physical presence.
For your church, that means going digital and ensuring you keep up your church’s fundraising and communication activities as before the pandemic.
Church management software can help. It will simplify everyday church tasks and digitize the process to make it more trackable and efficient.
What is a web based church management software?
Church management software, or a ChMS, is a web-based tool that allows churches to manage, automate, and regulate their everyday church activities. A church management software can assist you with:
- Fundraising (event management and donor relations)
- Accounting (tracking donations and spending)
- Administrative tasks (attendance tracking, collecting contact details)
- Church communication (engaging the congregation, sending updates)
- Growing church membership (encouraging new members to sign up)
A church management software need not address every single aspect of the abovementioned church management.
Based on the church’s unique requirements, it can handle merely one (or more than one). The other needs can be handled by a host of separate digital tools.
For instance, a relatively new church would be focused on gaining new members and engaging their congregation more. So, they could opt for church management software that specializes in communication and fundraising. Other admin-related tasks can be handled via an Excel sheet.
Here is a closer look at the various categories of web based church management software and how they can benefit your church. This will help you make an informed choice about picking the right software for your congregation.
What are the types of web based church management software?
The various categories (or types) of web based church management software are based on the major aspect of church management the software helps with.
| S.No. | Church management software category | How does it help your church? |
| 1. | Church donation/fundraising software E.g. Tithe.ly | * Helps keep track of church expenses * Some software helps track of funds raised as well * Tracks church attendance, keeps records |
| 2. | Church accounting/admin software E.g. PowerChurchPlus | * Helps keep track of church expenses * Some software helps track funds raised as well * Tracks church attendance, keeps records |
| 3 | Church communication software E.g. CallHub | * Enables communication across various platforms like texts, phone calls, and emails * Can offer a CRM platform to host membership details and behavior * Also can provide custom-built apps to engage the congregation |
| 4 | Church attendance/membership management software E.g. Planning Center | * Helps mark every day (and Sunday) church attendance * Assists in membership management by taking sign-ups * Can coordinate small groups and plan events |
Notice that there is a lot of overlap between some tool categories. For example, church fundraising software helps with donor communication, which should ideally be the purview of church communication software.
The objective of the classification is to enable churches to find a tool that can provide an end-to-end solution to a problem they need the most help with.
That means that since donor communication is essential to fundraising, church fundraising software also enables churches to talk to their donors.
For churches that need help in multiple categories, opting for complete church management software that covers the entire width of features (and then some, like website hosting and management) can be the best bet.
Church donation or fundraising software: web based church management software
An ideal church donation (or fundraising software) helps your church in 3 ways:
- Supports online giving options
- Supports text to give or text to donate
- In some cases, allows you to create fundraising pages
That could mean helping with donor (or member) communication, helping with volunteer recruitment, and event management.
How can you use it to make maximum impact with this web based church management software?
Each tool’s capabilities and features differ greatly. Regardless of the tool you pick, here is how you can implement it to benefit your church.
Collect tithes via texts during service
Send out a bulk SMS to your congregation during service to improve donations. You can add an online donation link to the text that the members can follow to complete payment.
Follow up with old donors (who haven’t donated yet)
Building relationships is the basis of all fundraising efforts. You can make the process more streamlined by systematically checking in on members (rather than calling them haphazardly).
For instance, regular donors who have yet to contribute could be tagged separately on your church management software. You could reach out to them on priority via texts/calls before moving on to others in the congregation.
You can also reach out to them via peer-to-peer texts to have one-on-one conversations via text and thus encourage them to convert.
Church accounting/admin tracking software
For most churches, finance management is a huge part of admin tasks. So tracking funds raised and where the money went (and how it was spent) is a crucial part of a church admin software.
It is also inextricably linked with budget planning and planning of fundraising events. Based on the software you pick, you will have a comprehensive toolkit that can:
- Forecast expenses
- Fix fundraising goals
- Plan events to meet the said goals.
CRM and membership management software also have some of these features built in, which can help you track all data in one place.
How can you use it to make the maximum impact?
Instead of pushing the accounting/administrative tool to the background, you can combine it with a communication tool (like CallHub) and use it to spearhead your fundraising efforts.
Volunteer management during events
Most tools allow you to assign volunteers for planned events. You can simplify volunteer management further, by enabling volunteers to sign up via texts, and then assigning them their roles.
You can also simplify volunteer communication by sending out updates (and thank you messages) via bulk texts.
Improving donor relations
Send a thank-you email to all donors who support your church. If your database can show you which donor donated to which cause, you can make the message more relevant by providing updates on the specific cause they patronized.
Church communication software
The primary objective of your church communication software is to keep your congregation engaged and bring them closer. Tools like CallHub enable you to reach your audience via phone calls and texts and simplify communication.
The tool you pick should:
- Sync with other church management tools
- Help you send engaging content (like MMS)
- Allow you to personalize (and target) the messages you send
Get a better understanding of church communication software.
How can you use it to make maximum impact?
If your communication software does not track member data, you can sync it with church attendance software to send targeted communication. Even if such segmentation is not possible, here is how regular communication can help your church.
Engage your members with regular updates
You can send out daily bulk SMS to your congregation with a thought/scripture for the day. Specific prayer requests can also be sent to engage your members even if they do not attend church regularly.
Keep your congregation updated about your ministry
Using texts (or even phone calls), you can give details on the activities your church has planned, how it is helping charities, etc. You can also use peer to peer texting to have a personal one to one conversations with members via text and encourage them to participate in surveys/feedback to help improve your church.
Church attendance/membership management software
The primary objective of a church membership management software is to help your church grow and recruit more members and measure engagement. That could mean branching out to digital registration on channels like
- Website membership registration
- Registration via social media (Facebook groups/page)
- Sign up using text to join, by sending a keyword to a shortcode
Knowing how your donors interact with your church can help you identify donation patterns and opportunities that can boost fundraising.
How can you use it to make the maximum impact?
The membership or attendance management software, in effect, acts as an online database of your members. It shows their contact information and their engagement behavior. Here is how you can get more from it.
Target highly engaged members for fundraising efforts
Tracking church attendance will give you a good idea of each member’s involvement with the congregation. Based on this information, you can send out donation requests to more involved members and encourage them to contribute more to the church.
Identify nonparticipants who need cultivation
If a member repeatedly misses church sermons (or events), you can contact them via texts or calls to check how they are doing. This could help you improve relationships with that member and keep them attending regularly.
Notice that a common underlying thread is communication in all the above use cases we have discussed.
A good web based church management software allows you to do more than automate the mundane aspects of church management. It gives you valuable insights into your member’s behavior that you can harness for:
- Targeted messaging
- Simplified outreach
- Enabling easier member management (e.g., sign up with text)
Ultimately, these aspects actually build a healthy church and help you grow. So keep that in mind before deciding on church management software for your ministry.
Take-away for the best web based church management software
Switching to church management software is not easy. The learning curve could be steep, and you would definitely face push-back from management before making the change. One way to offset that is to start small—pick scalable software that can grow with your needs.
Or, pick a tool that can solve your most urgent problem and add complementary tools to streamline your management.
For instance, a tool like CallHub can help you communicate via text and phone. It can help you boost fundraising, bring your congregation closer, and improve membership recruitment. It can even connect to your existing CRM tools or Excel sheets.
Once your church has adjusted to that, you can add more tools to your digital arsenal (like a CRM or event management software) that sync with CallHub to make it a complete church management system.
Featured image credits: Pixabay
