Mass Text Messaging Service for Personalized Outreach Campaigns
Drive event invites, fundraising and more with mass SMS & MMS campaigns. Best delivery rates and integrations with all popular CRMs.
What is Mass Text Messaging?
A mass text message is a one that is sent to a large list of contacts/constituents at once by an organization or business. Mass text messaging lets you send a single, personalized text message to entire groups of people, big or small.Scheduling a quick mass text can save you the time and effort of having to go through your entire list of contacts and shooting them messages individually.Depending on your objectives, there are a ton of ways you can use mass texting. For example, sending event invitations to collect RSVPs and event reminders, GOTV texts, fundraising asks, sale notifications, and promotional codes. Those are just some of the ways organizations are using mass texts to communicate with their audiences.
Benefits of Mass Text Messaging
There are so many ways organizations of all shapes and sizes are using mass texting, from political campaigns and advocacy groups to nonprofits and businesses. And for good reasons.
Get your message read
98% of text messages are opened and read. It’s easy to understand why organizations are quickly adopting text messaging as their primary medium to connect with their audiences.
Win your audience over
Initiate a conversation with your audience or ask them to take action. It’s all possible with personalized mass text messages at scale.
Save valuable resources
Your time and money are valuable. Save time getting your message out to supporters with mass texts and save funds too, only paying as you go.
How mass texting works
Add Contacts
Upload the spreadsheet with your list of contacts. You can also connect your CRM to import contacts.
Create campaign
Create your Mass Text messaging campaign, then select the contact list you want to send your text message to.
Draft message
Create your text message, personalizing it with custom fields (merge tags) like {{first-name}}.
Set a time
All that’s left is to schedule your message to go out whenever you want it to.
Is it legal to send Mass Text Messages?
The short answer: Yes. But in order to be able to start mass texting large groups of people, you need to get their explicit permission first.That means telling people why you are collecting their contact details before sending them texts.If you already have a list of people who have agreed to your text messages, you can simply import it to your software to start sending them messages with your short code.
Stay complaint by:
- Not sending unsolicited messages.
- Sending a confirmation message on opt-in
- Making it easy for people to opt-out
- Not sending inappropriate content
- Not texting at odd hours
- Not sending texts too often
Building a contact list for Mass Text Messaging
There’s no need to worry if you don’t already have a list of contacts that you can send text messages to. One way to get people subscribed is by asking them to opt-in via a text message.All you would need to do is rent a short code or a normal number and a keyword from a text messaging service. When people text the keyword to your short code, they get added to your contact list. You can then send mass texts to the people on the list.
Use keywords to sign up new contacts
Rent number and keywords
Rent a short code or 10-digit number and a keyword for your opt-in campaign.
Promote your keyword/ number
Ask your audience to subscribe to your contact list by texting in the keyword to your number.
Collect contact information
Ask your audience to subscribe to your contact list by texting in the keyword to your number.
Create mass texting campaign
Once contacts are added to your phonebook, you’re all set to start sending mass text messages. Sign up to try SMS Opt-ins.
Who uses Mass Text Messaging?
Organizations and individuals in almost every industry use mass text messaging to connect with their audiences.
How to use Mass Texting
Text messaging might be the single best way to quickly alert your audience about a new fundraiser, invite them for a volunteering opportunity, or let them know about a new sale. Here are some examples of how you might use mass text messaging to communicate with your dedicated supporters:
Get out the vote
Send GOTV text messages with polling location of voters
Mobilize volunteers
Tell supporters about a volunteering opportunity at your organization.
Raise funds
Send a mass text to supporters with a link to your donation page
Advertise a sale
Sending a text with a start and end date for your sale, and mention what items are discounted.
Increase sales
Sending a discount coupon code to subscribers.
Improve event attendance
Send event reminders and collecting RSVPs through a mass text.
What makes a great mass text message?
Short, conversational message
Make texts sounds conversational. Read it aloud and see if it sounds natural before hitting the send button.
Have a strong CTA
If you want your audience to do something, you gotta let them know! Include a clear CTA with actionable steps that your audience can follow.
Schedule it for the right time
A text at 2 AM is probably not going to be received well. Use your judgement or analytics tools within CallHub to find the best times to send messages.
Make it relevant
Personalize your message and make them highly relevant to your target audience. Your audience is more likely to take action if they know it’s for them.
Ready to send text messages that inspire action?
Try it free. No credit card required. Instant setup.
Mass Text Messaging Service by CallHub
CallHub offers mass texting service that can handle high volumes with best delivery rates. The platform also integrates with most popular CRMs and has strong segmentation & personalization capabilities to get the best response from your campaigns.
Bulk MMS messaging
Get better engagement for your text messaging campaigns by using MMS.You can add images, GIFs and videos to capture the attention of your audience. Not only that, you can send longer messages with a 1600 character limit, compared to the 160 for SMS. Sending an MMS message is as simple as sending an SMS with CallHub’s bulk MMS service.
- You can send a single, personalized text message to all your contact segments at once.
- Text messages reach all your contacts immediately, which is great for time-sensitive messages.
Send a personalized mass text to inititate action
It’s true that even when they aren’t personalized, text messages are a highly effective mode of communication. But with the right personalization, you can make your engagement rates go even higher. CallHub makes it easy for you to personalize your message, based on contacts’ interests, political affiliation, volunteering experience, purchasing habits and much more.Use merge tags to personalize your mass text messages with contact data from your database/CRM.
360,000 mass text messages in an hour
If you choose to go with a 10-digit number for SMS communication, you can send around 3600 texts per hour. You can scale that up to 360,000 texts per hour if you choose to go with a 5-6 digit short code. What’s great about a mass texting service like CallHub is that it’s scalable. That gives you two distinct advantagesWhat’s great about a mass texting service like CallHub is that it’s scalable. That gives you two distinct advantages
- You can send a single, personalized text message to all your contact segments at once.
- Text messages reach all your contacts immediately, which is great for time-sensitive messages.
Set up automatic responses to contacts
Not just your initial broadcast message, we take care of your replies too!All you need to do is set it all up in CallHub, and sit back and relax. By setting up automatic replies for a text message broadcast, you can do anything from sharing more information, sending donation links, and collecting event RSVPs without manually typing out a response. Set up automatic replies based on the keyword (e.g. RSVP, YES, NO) used when setting up your mass texting campaign.
One-to-one text chat
Automated replies is a great option, but what if you want to have more personal conversations with your contacts after a mass text? We’ve got you covered.You can send one-to-one text messages for when it’s required to have an individual conversation with a contact in your mass text messaging campaign.
- You can send a single, personalized text message to all your contact segments at once.
- Text messages reach all your contacts immediately, which is great for time-sensitive messages.
Connect with your CRM
Automatically import your contacts from your CRM into CallHub and get your mass texting campaign running instantly. Contact activity can flow back into your CRM, keeping your information up to date with zero manual effort. We integrate with CRMs like NationBuilder, NGP VAN, Luminate Online, Salesforce, Shopify, and many others.
Manage opt-outs
It’s important to make sure that people who don’t want your text messages don’t receive them. For the contacts who are already subscribed to your text messages, but have changed their minds, that can be done by letting then opt-out by replying to your message with certain keywords.CallHub makes the opt-out process simple. CallHub automatically unsubscribes people who reply with QUIT, END, UNSUBSCRIBE, CANCEL, and STOP.
- You can send a single, personalized text message to all your contact segments at once.
- Text messages reach all your contacts immediately, which is great for time-sensitive messages.
Why use CallHub?
Start a campaign in less than 2 minutes
With just a browser and 2 minutes, you can start sending texts. With some free credits, you can test out a campaign without spending a penny.
Integrate with Blackbaud and NationBuilder
Our integrations allow you to sync your lists and import data back to your CRM. Can’t find your CRM on our list of integrations? You can even use our Zapier integration to connect your tool to CallHub.
Responsive support
Need help? Our customer support engineers are always ready to lend a hand. If you want to DIY, our detailed guides and documentation can help you get started.
User friendly
We know that keeping things simple is important, with more than 15,000 agents between ages 18 and 80 using CallHub to send texts and make calls.
Responsive support
In addition to mass texting, you can reach your important contacts through personal one-to-one conversations over a phone call or peer-to-peer texting.
Pay as you go pricing
You only pay for the texts you send. Avoid the hassle of monthly subscriptions.
