Author: Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.

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The 7 Best Ways To Make Get Out The Vote Phone Calls

The 7 Best Ways To Make Get Out The Vote Phone Calls

Phone calls for GOTV increase voter turnout by 3.8 percentage points. While that may seem like a small percentage, in...

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Contact Center Vs Call Center – Key Differences Between The Two

Contact Center Vs Call Center – Key Differences Between The Two

So, you’ve been asked to decide whether your organization should choose a contact center software or a call center software...

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Unconscious Bias And Voter Behavior: How You Can Leverage It

Unconscious Bias And Voter Behavior: How You Can Leverage It

Why is studying voter behavior necessary? Because in the run-up to elections, there are a few essential insights that you...

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5 Call Center Communication Skills To Train Your Agents On Today

5 Call Center Communication Skills To Train Your Agents On Today

Call center communication skills are extremely important for your calling agents. After all, having a great call center agent is...

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We’ve Collated Cold Calling Tips For Mind-Blowing Results

We’ve Collated Cold Calling Tips For Mind-Blowing Results

Why is cold calling so hard?! Maybe it is speaking with strangers, the expectation to meet specific goals through the...

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