Author: Shiksha Sharma

Shiksha Sharma is a Content Marketer with over 5 years of experience in the B2B SaaS industry. She has extensively written about software that helps organizations work easily. Her areas of research include politics, nonprofits, advocacy, and business.

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A Complete Guide To What Is A Contact Center And Its Benefits

A Complete Guide To What Is A Contact Center And Its Benefits

A contact center allows organizations to communicate with customers across multiple channels, including phone calls, text messages, social media, email,...

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How to Request for Absentee Ballot: Script Samples

How to Request for Absentee Ballot: Script Samples

Absentee ballots are crucial for any election to increase voter turnout. In the 2018 midterm elections, 40% of voters used...

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Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan Mobilization Scripts To Amplify Voter Registration

Nonpartisan mobilization is exceptionally effective, especially in areas where a high percentage of voters are categorized as undecided or swing...

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The Complete Guide To Building Great Customer Relations

The Complete Guide To Building Great Customer Relations

Why do you need to strive to improve customer relations constantly?  Because as many as 59% of customers in the...

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Your A-Z Guide To Call Center Gamification For Superb Results

Your A-Z Guide To Call Center Gamification For Superb Results

Call center gamification is adding games and game-based elements to call center campaigns and boosting productivity. Gamification is a great...

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Call Center Software

Have live conversations at scale

Text Broadcasts

Send highly personalized texts in bulk

Voice Broadcasting

Send mass voice messages over call

Peer-to-Peer Texting

Have one-to-one text chats at scale

Email Marketing Software

Deliver emails that get opened

Text-to-Join

Build contact lists on autopilot

Relational Organizing

Create multi-channel journeys that work

Workflow Automation

Create multi-channel journeys that work

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Reach the right donors and raise more funds – faster.