New Feature : Multi Transfer campaigns

August 9, 2016 - 2 minutes read

CallHub multi transfer

This feature has been often requested and widely sought-after and now we have finally added the ability to add multiple transfer digits to your voice broadcasting campaigns! No longer are you limited to only one digit which the users can press, you can create options for all 10 digits that a listener can select! Here’s a lesson on how to create a multi-transfer campaign.

Create a Voice Broadcasting Campaign

create voice broadcast campaign

create voice broadcast campaign

Select “Add Transfer”

In the campaign creation wizard, click “Add Transfer”.

Add call transfer

Add call transfer

Assign messages to digits

Select what message the listener will hear after they press the digit of your choice.

Multi transfer Voice broadcasting

Multi transfer Voice broadcasting

Set actions

Make sure to also select what will happen once the listener has pressed the digit. The call can be transferred to numbers of your choice, their message can be recorded, their message can be recorded and a transcript of their speech added to the results of the campaign or you can hangup the call immediately. You can also add an email address where the details of every transfer will be sent.

CallHub Multi transfer options : settings

CallHub Multi transfer options : settings

Transfer actions

Add as many transfers as you like and proceed with creating the campaign until you’re done.

Assign actions to transfer options

Assign actions to transfer options

Review settings

Voice broadcasting campaign settings

Voice broadcasting campaign settings

Review results

Voice broadcasting analytics

Voice broadcasting analytics

Transfer results

Multi transfer results

Multi transfer results

Multi transfer is enabled or all our users so now you can create campaigns with this new feature now! As always, if you face any issues, please don’t hesitate to ask us for help using our chat. We may not respond immediately, but we will always respond and try to help you. Thanks for using CallHub!

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